Used them to manage my property will never use again They reported to me that the tenants had a dog this was not allowed on the contract The tenants then gave notice to move out 6 months later I needed to visit the property to inspect for damage had a phone call with Belvoir which they denied I had. They then payed back the tenants half of the deposit Which was no we’re need the cost of replacing every carpet in the house has the dog had pee d on all of them including the bedroom an was soaked in to the underlay When I told Belvoir they said you can’t prove that had a dog !!!! Also trashed all the furniture Do not useNegativeProfessionalism

Initially were very good a few years ago. Lately absolutely terrible. 1. They did not inspections for months on end. Only when we had a leak was the property inspected after I made a point of this. By this time it was too late. Ceiling collapsed and left with a big repair bill. 2.. Tenant contacted them re the above but late action on their part meant damage was done. 3. Not an active agent even though fee is paid. Our rooms have been not filled and therefore am resorting to changing agent. I tried to discuss this with them and was advised by Michelle I would receive a call back but none received. i hope my feedback helps other landlords when deciding on which company to choose. No company is perfect but I have had a very bad experience in the last 6 months with belvoir peterborough.NegativeResponsiveness

I have had a bad experience with them. I am paying for an expensive property which has faults. the roofs are dripping like a shower and they would not care about customer but only the rent. No support at as only property owner seems to be a customer and not the tenent. If u deal with them and end up in a situation, god help u.

We have had on going issues with reporting on maintenance portal, and the repairs not getting done.

Worst agency😝😢 …

AVOID THIS COMPANY!! with other reviewers, this is the worst company I have ever had the misfortune to deal with, house checks were that bad, I deliberately made sure I was out, trying to get deposit back a complete nightmare ended up going to TDS, dealing with the unprofessional office personal was another level, personally I’d rather sleep on a park bench than deal with these cowboys, plenty of other letting agents in Peterborough. I’d give minus if Google allowed it.

0 communication, ignored my emails.NegativeResponsiveness, Quality, Professionalism

I was waiting for a year to get things done terrible service,

Very unprofessional company and dont bother with tenants. Just ignore and take their money

Didn't receive a phone call back on several occasions after inquiring about a property. Poor service