Hello Ant. I’m sorry you’ve not been satisfied with our service. I am aware of your case as I was consulted with on a number of occasions whilst we dealt with your emails and requests. Unfortunately when you move into a property you agree to a notice period; and that notice must be given even if you choose to rent another property through Belvoir Peterborough We tried to help you by speaking to your landlord and negotiate but our attempts were unsuccessful. I’m glad you are enjoying your new home and hope we can improve upon your review and ask that you adjust it if you feel it necessary in the future. If you still feel dissatisfied then please email me and I will be happy to forward you our formal complaints procedure. Kind regards Luke Clarke Luke.Clarke@belvoir.co.uk