Avoid This Letting Agency at All Costs! I recently had to move out of a property managed by this letting agency due to several serious issues that I feel obligated to share to warn others. About six months ago, there was a significant leak in the house, which the landlord did come and fix. However, the leak caused severe mold growth on the walls and underneath the carpet. Despite the obvious health and safety risks, especially for someone like me with respiratory issues, the landlord outright refused to address the mold problem. The agency was completely unresponsive when I reached out for assistance, leaving me no choice but to move out to protect my health. When I went to return the keys on the agreed-upon date, Michelle tried to charge me for an extra day, even though it was clearly stated in both the contract and our email communications that the keys were to be returned on the 23rd. Attempting to charge me for the 22nd is nothing short of fraud. Lastly, I requested to be present during the final inspection of the property, as I had serious concerns about the landlord, who has a history of dishonesty and attempting to scam tenants. Despite it being my right to be present, the agency refused my request, further proving their lack of professionalism and transparency. To be mentioned that the agency allowed the landlord access to the property BEFORE the final inspection took place. Them being able to modify the fittings inside the house and cause damage. This agency has demonstrated a complete disregard for tenant rights and legal obligations. If you value your health, your money, and your peace of mind, I strongly advise you to avoid this agency at all costs.