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Houseman Properties

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5
12.07.2016
Super efficient, helpful and friendly. I highly recommend Houseman Properties :-)

Raphael and Emma were a delight to do business with. Super efficient, helpful, friendly and professional, they made the whole experience of finding and securing a (lovely) property very easy. We are delighted with our new rental property and have no hesitation in highly recommending Houseman Properties. Many thanks Raphael and Emma :-)

Reply from agent

Thank you! much appreciated we wish you happiness in your new home. Emma & Raphael

5.00 /5
12.07.2016

Raphael and Emma offer a service that you simply won't find on the high street.They are a personable team and take every care and effort to make sure that their customers are looked after. They don't miss a trick and their paperwork and legals are at the top!Their communication is excellent and they reassure you along the way. We had previously had a particularly tricky time with difficult tenants when we were with other managing agents and they advised us on many things and supported us during difficult times. I wouldn't hesitate to recommend Houseman Properties to anyone looking for an agent to take real care and consideration for a rental property.

5.00 /5
12.07.2016
They start where others stop

Raphael and Emma offer a service that you simply won't find on the high street. They are a personable team and take every care and effort to make sure that their customers are looked after. Their communication is excellent and they reassure you along the way. We had previously had a particularly tricky time with difficult tenants when we were with other managing agents and they advised us on many things and supported us during difficult times. I wouldn't hesitate to recommend Houseman Properties to anyone looking for an agent to take real care and consideration for a rental property.

Reply from agent

Thank you for the excellent review.

5.00 /5
21.06.2016
Very pleased to deal with Raphael.

Raphael is our agent. Helped us get a flat and get through all the process which usually is a hassle. Thx to him it was quite easy. Always replies quickly to any emails which again is a rare, positive expierence. It is my first time I feel like a valuable customer to the letting agent rather then walking- talking money :) wish all the agents are like that. Recommend

Reply from agent

Thank you Alex your Comments. Wishing happiness in your new home.

5.00 /5
03.06.2016
Fantastic service and lovely people to do business with.

Raphael and his team have been fantastic throughout the entire process of renting out our family home. Neither my husband nor I have ever been landlords before and Raphael helped us negotiate the minefield of legal requirements, advertising the property, managing viewings and selecting tenants with good humour, patience and incredible knowledge. Nothing was too much trouble, no question too silly and Raphael was on hand at all times to help. Whatever services he couldn't provide, he knew someone who could and from the cleaner to the inventory clark, everyone Raphael has sent to us has been honest, friendly and reasonably priced. Thank you so much for all your help. We highly recommend Housemann Properties.

Reply from agent

It has been a pleasure - thank you for the excellent review

5.00 /5
18.04.2016
Excellent service at all times

Having had the unenviable task of leaving my family home I found Rahpael to be a god send through out the process of renting, sonething I hadn't done since my university days some 20 years ago! He ensured that this transition was relatively painless and I was really looked after throughout, something that was really appreciated.

Reply from agent

Thank you for the excellent review. You have been straightforward to deal with, all the require information came through in a timely fashion and with a very pleasant manner. Emma and I wish you all the best in your new home.

5.00 /5
01.04.2016

I wanted to write personally to express my thanks on a job well done.You and your team at Houseman Properties have provided us with a high quality, hassle free and expert service managing our flat and tenants. When our last tenants recently gave notice to move out you were on the phone to us quickly to explain the situation, putting our minds at ease that everything was under control.Always true to your word you were able to find new high quality tenants within a couple of days and have all the required checks and references in place very quickly. Our input has been very minimal, all the hassle and stress was completely taken away, and importantly our income stream hasn’t been effected.Many thanks for all your guidance, help and support.

5.00 /5
30.03.2016
Raphael is an excellent agent!

I had a very positive experience working with Raphael! He was incredibly helpful, responsive, and always happy to help clarify and facilitate what can be a very confusing and complicated process. I would happily recommend his services to anyone!

Reply from agent

Thank you for this testimonial. You have been a pleasure to deal with. We wish you happiness in your new home.

5.00 /5
29.03.2016
responsive, professional, flexible, trustworthy

Raphael let my flatmates and me our most recent property. He was very flexible and prompt in setting up viewings, accommodating our different schedules. He helped us negotiate our desired move in date, and was most professional, responsive with all paperwork. His level of professionalism and services far surpassed those agents I've dealt with in the past, and I can confidently recommend his services to other tenants.

Reply from agent

Thank you very much for the positive testimonial. I think there should be a website where agents get to rate the tenants. Five stars for you. Excellent first impression. Turned up on time for the appointments. Great communication through out the referencing process. Supplied all documentation quickly with absolutely no messing about. We wish you happiness in your new home. Raphael & Emma

5.00 /5
23.03.2016
Raphael made our move quick, easy & painless. He was extremely helpful and a pleasure to work with!

Thank you Raphael!! I can honestly say you were the easiest agent to deal with when looking for a place to live. And having moved 4 times now since I've come to London, that is saying a lot! You got us all the necessary paperwork first thing the next morning, expedited any questions or concerns we had, and were extremely flexible with timing on when to meet us and show the home not one but three times. Thanks again!!

Reply from agent

Thank you very much Francesca, I've left the same comments for your flatmates see below: I think there should be a website where agents get to rate the tenants. Five stars for you. Excellent first impression. Turned up on time for the appointments. Great communication through out the referencing process. Supplied all documentation quickly with absolutely no messing about. We wish you happiness in your new home. Raphael & Emma

Contact details
Sales Phone:

0203 544 1561

Lettings Phone:

0203 544 1561

Lettings Email:

raphael@housemanhomes.co.uk

Opening hours

Unknown

Address

Concorde House, , Grenville Place, Mill Hill, London, NW7 3SA, London, UK

With over 30 years-worth of expertise we’re able to advise you on just about everything from location to decor and insurance - we’ve got you covered! As a family run agency we care most about making sure everyone has a positive experience, whether that’s finding the right tenant for our landlords, settling our tenants into comfortable and attractive accommodation or finding the best buyer for your property. Our wealth of experience can help you deal with disruptive tenants, find the right trades people for refurbishments and our online systems handle all the required paperwork and maintenance issues, so tap into our knowledge and expertise. Please read some of our reviews and see why we’re rated so highly by our tenants and landlords.

Our team

Raphael Phillips

Partner

Raphael Phillips

Emma Phillips

Safeagent
Trading Standards
Residential Sales Redress Scheme and OFT Approved Code
onthemarket
Zoopla
Email / E-shot
Floor Plan
For Sale / To Let Board
360 Photography
Professional Photos
Smart Viewing
Social Media Campaign
Video
Accompanied Viewings
Sales Progression
Manage / Negotiate
Property Brochure

No awards information available

Email / E-shot
Floor Plan
For Sale / To Let Board
360 Photography
Professional Photos
Smart Viewing
Social Media Campaign
Video
Accompanied Viewings
Sales Progression
Manage / Negotiate
Property Brochure

No awards information available