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Houseman Properties

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

Raphael and Emma offer a service that you simply won't find on the high street. They are a personable team and take every care and effort to make sure that their customers are looked after. They don't miss a trick and their paperwork and legals are at the top! Their communication is excellent and they reassure you along the way. We had previously had a particularly tricky time with difficult tenants when we were with other managing agents and they advised us on many things and supported us during difficult times. I wouldn't hesitate to recommend Houseman Properties to anyone looking for an agent to take real care and consideration for a rental property.

Reply from agent

Thank you for the great review sorry about the delay in posting this nearly 4 years on we are still working together your are a pleasure to work with.

5.00 /5
26.03.2017
Excellent agent

I have came across many estate agents, however, Rahpael and Emma totally different from what we have encountered in the past. Professionals that are providing excellent service in a timely manner. Happy with the choice. Thank you both. Constantin & Cristina

Reply from agent

Thank you Constantin & Cristina, You are a pleasure to work with. We genuinely want you to be happy in your new home.

5.00 /5
23.02.2017
Big thank you to Emma and Raphael

My brother and I would like to thank you both, for your help professionalism and advice in what has been a very stressful time regarding our Mother. We can't believe that in the space of one week, her property was put on the market on Wednesday, and by the following Wednesday it was occupied, everything in place. It has certainly taken a huge weight off our shoulders, and we are glad that we have let you manage the property We would have no hesitation in recommending you to friends and family, should the occasion arise. Once again, a very big thank you. Laurence and Martin Harris

Reply from agent

Thank you for the great testimonial. You are a pleasure to work for.

5.00 /5
08.02.2017
In safe hands!

We were recommended Raphael and Emma from a friend and they are experienced, trustworthy and very knowledgeable. We are very new to renting out a place, and on top of that we are overseas landlords. Housemans have made everything exceptionally easy for us; from pre-vetting every possible tenant to ensure that time is not wasted, to not only knowing the solution to any problem but arranging for it to be fixed. The online system they use makes it easy to stay updated and keep track. I would recommend Houseman Properties highly to anyone looking for an agent

Reply from agent

Thank you for the review. You're a pleasure to work with.

5.00 /5
Reply from agent

Thank you

5.00 /5
29.12.2016
Friendly and Attentive

Renting from Raphael was a breeze. He was very friendly and attentive and made sure we had everything we needed every step of the way. Now that we have moved in we are extremely happy with the upkeep and cleanliness of the property. We would highly recommend renting from Houseman Properties.

Reply from agent

Many thanks for the review, You have been a pleasure to work with. Enjoy your new home.

5.00 /5
03.11.2016
Helpful, friendly,efficient

From the moment we contacted Houseman we felt we were in safe hands. We hadn't rented before so were full of questions. All were answered promptly and patiently, giving us confidence to proceed. A pleasure to deal with.

Reply from agent

You have been a pleasure to deal with. We wish you all the best in your new home. No doubt I will see you airshow weekend, if not sooner.

5.00 /5
11.10.2016
Raphael Phillips: Professional, Reliable, Accessible, Efficient and Trustworthy

Raphael and his spouse Emma form a formidable team. We contacted them very quickly after Raphael placed an add for an apartment online and we saw the whole process through in a short period of time. Raphael considered us seriously and gave us a true chance even though at the time of expressing our interest in renting the apartment, I was a non-UK, non-EU citizen in the process of obtaining a UK work visa and both my girlfriend and I were living abroad. We were able to secure the apartment thanks to Raphael clearly laying out all requirements in due course.

Reply from agent

Thank you for the testimonial we wish you happiness in your new home.

5.00 /5
27.09.2016
Professional and friendly letting agent

We have recently rented a flat via Houseman and in all our dealings with Raphael and Emma found them both to be extremely helpful, friendly and professional at all times. Raphael even met us at the property on a Sunday morning when we emailed that very morning to ask on the off chance if he could let us in to show my daughter as we were in the area. Would not hesitate to recommend them to anyone looking for letting services. Kind regards, James and Silvia

Reply from agent

Thank you for your excellent review we wish you happiness in your new home.

5.00 /5
11.09.2016
Renting a two bedroom flat from Houseman properties

Houseman properties have been wonderful. As far as estate agents go they are by far the most helpful and professional I have come across. I am very pleased to be renting my two bedroom flat from them and know that I can always depend on them If I ever need anything or have any problems. They are very efficient and fast acting! I really appreciate all they have done for me and am very happy as a tenant in my property.

Reply from agent

Many thanks for the review. We wish you happiness in your new home. - it's been a pleasure to help you. - Raphael & Emma

Contact details
Sales Phone:

0203 544 1561

Lettings Phone:

0203 544 1561

Lettings Email:

raphael@housemanhomes.co.uk

Opening hours

Unknown

Address

Concorde House, , Grenville Place, Mill Hill, London, NW7 3SA, London, UK

With over 30 years-worth of expertise we’re able to advise you on just about everything from location to decor and insurance - we’ve got you covered! As a family run agency we care most about making sure everyone has a positive experience, whether that’s finding the right tenant for our landlords, settling our tenants into comfortable and attractive accommodation or finding the best buyer for your property. Our wealth of experience can help you deal with disruptive tenants, find the right trades people for refurbishments and our online systems handle all the required paperwork and maintenance issues, so tap into our knowledge and expertise. Please read some of our reviews and see why we’re rated so highly by our tenants and landlords.

Our team

Raphael Phillips

Partner

Raphael Phillips

Emma Phillips

Safeagent
Trading Standards
Residential Sales Redress Scheme and OFT Approved Code
onthemarket
Zoopla
Email / E-shot
Floor Plan
For Sale / To Let Board
360 Photography
Professional Photos
Smart Viewing
Social Media Campaign
Video
Accompanied Viewings
Sales Progression
Manage / Negotiate
Property Brochure

No awards information available

Email / E-shot
Floor Plan
For Sale / To Let Board
360 Photography
Professional Photos
Smart Viewing
Social Media Campaign
Video
Accompanied Viewings
Sales Progression
Manage / Negotiate
Property Brochure

No awards information available