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Ferndown Estates - Marston Green

3 Elmdon Rd, Marston Green, Birmingham, B37 7BS, UK, B37

Featured Claimed branch
4.5 339 reviews

Recent reviews

A selection of reviews, highest rated first. Not every review may be shown.

Steven Palmer Google

We received excellent service both selling and buying. All the staff are really helpful and take a personal interest from first enquiry to completion. We can thoroughly recommend them.

Ibrahim Ullah Google

Brian McTaggart was really nice to chat with and very attentive with his house visits. He walked us through the property and also gave us the chance to look around the property ourselves. Also, Charlotte Lees was amazing who managed our end-to-end sales of the property. She ensured all communication was cascaded, followed up with our solicitors with progress and most amazing skill is she was very nice and helpful! Even with the sales completed, Charlotte still provides exceptional services by making our lives easier with key pickup, communication with the seller etc. Highly recommend sales team like Brian and Charlotte.

Lee Haynes Google

I’ve worked closely with Ian’s team at Ferndown from being a landlord for the 1st time, through to selling the property. Their property expertise and professionalism have been second to none and made all processes informative and easy. Special thanks to Charlotte, Dawn, Ian, Adam, Brian and Enzo.

Gábor Pétervári Google

​Highly recommended – A rare, honest, and caring letting agency ​We have been renting our home through Ferndown Estates for over 11 years, and the service has been exceptional from day one. ​Unlike many profit-driven agencies that look for ways to overcharge tenants, Ferndown Estates genuinely looks after people. Any time we’ve needed assistance, their team has sorted things out promptly and professionally. As a family with two kids, that peace of mind is invaluable. ​Huge thanks to Sharon, Alex and the whole team for their kindness, dedication, and support over the past decade. Highly recommended to anyone looking for a reliable, honest estate agent!

Lilly Whittaker Google

We recently contacted the team with some questions about a property currently on the market and were lucky enough to speak with Jamie. Jamie was incredibly helpful, providing us with all the information we needed and taking the time to answer our questions clearly and patiently. Jamie was polite, professional and approachable, making the whole experience straightforward and reassuring. He made a great impression. If you have any questions about a property on the market, I would definitely recommend speaking with Jamie.

Teresa Mills Google

We would like to thank the staff of Ferndown for their amazing thoroughness throughout our journey with them – selling our home. From our first meeting their knowledge and professionalism gave us total confidence throughout the process. Our Agent Enzo kept us updated at every step, answering every question quickly. His communication was always responsive to our needs. We felt he went above and beyond to help us at every stage. Their Legal team headed by Charlotte communicated the steps we needed to take with no stress. Throughout the whole process the advice that we were given, in a stressful time was always helpful and reassuring. The whole team were hard-working and reliable throughout. If you need a reliable hard-working agent who truly cares, we cannot recommend Ferndown enough.

Reply from Ferndown Estates - Marston Green: Thank you for your very lovely feedback Teresa. It’s great to hear such positive feedback in regard to the sale of your property and we were delighted to be able to provide such a good service. Enzo and Charlotte always aim to provide very high standards of customer service and it’s great to see this highlighted in your feedback.
Rachel Wassell Google

Ferndown Estate Agents were fabulous from start to finish.All the team were very professional and so very friendly and approachable anytime I needed support/help.They all worked so very hard and want to say a massive thank you .Charlotte was an absolute rock and really supported me when needed ,she really helped me emotionally, she was a star .All the team was excellent. The journey was awesome sailing with Ferndown.I would definitely recommend Ferndown Estate Agents to ALL.

Reply from Ferndown Estates - Marston Green: Wow! Thank you for such a lovely review Rachel! We loved helping you with the sale of your property and thank you for the very kind gifts you provided to the sales team. You were very kind with your feedback and comments during the sale process and the team really appreciated the feedback you kept on providing them throughout. It was a real pleasure to deal with the property, which I know was an emotional process for you too. Thanks again for taking the time to post such a lovely review Rachel and we wish you all the very best. Kind regards. Ian
Jane Denton Google

The genuinely best estate agents I have ever dealt with. I have bought and sold several houses over the years but this one was my parents beloved home of over 50 years. From initial contact, honest advice and pricing, through to regular updates, reassurances and liaising with our solicitors, the service was 5* I cannot recommend Ferndale Estates highly enough!

Reply from Ferndown Estates - Marston Green: Thank you for your kind words Jane. They are very much appreciated and it was a pleasure to help your Father with the sale of their property. We really aim to put the right structure into place with the marketing of the properties under our care, to get the best outcome overall. When too many properties that come to the market fail to complete, we really do demonstrate that when it's done right, we can get the best outcomes. We wish you all, the very best going forward and thanks again for posting such a lovely review. Kind regards. Ian
Joanne L Google

Second time we’ve used Ferndown for buying and selling. We’ve had a first class service once again. From the 1st chat through to completion we couldn’t fault them. Such a different experience to the chain Estate Agents. You definitely get the personal touch and are kept updated from start to finish. Customer service is second to none and worth every penny.

Reply from Ferndown Estates - Marston Green: Thank you for your lovely feedback Joanne. Your very kind words are genuinely appreciated, as is the trust you placed in the sales team once again. We were delighted to act in your interests to secure the sale and assist with your onward purchase. We really hope you have a blast in your new home and thanks again for taking the time to post such a wonderful review. Kind regards. Ian
Robert Pitkeathly Google

Highly recommended estate agent with a dynamic enthusiastic team. Very professional and proactive, keeping us informed at all times

About Ferndown Estates - Marston Green

Ferndown Estates is an independently owned family run business offering a comprehensive and personable approach to estate agency. We've been here since the turn of the century! We're probably, almost definitely the most successful independent sales and letting agent within the east of Birmingham and North Solihull area. We are Proud Members of The Guild of Property Professionals which allows us to deal with sale and rental properties at a local, National and International level. We offer a wide range of sale and rental options including Private Treaty Auctions Guaranteed Purchase Property Management Commercial (Auction Only) We also offer assistance via Carefully Selected Third Parties (Fees and Charges May Apply) for Conveyancing, Mortgage, Surveying, Maintenance & Decorative Services. We are award Winning Agents and are proud to serve our clients and customers from 2003.

Website: http://ferndownestates.com

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Ferndown Estates

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