We would like to thank the staff of Ferndown for their amazing thoroughness throughout our journey with them – selling our home. From our first meeting their knowledge and professionalism gave us total confidence throughout the process. Our Agent Enzo kept us updated at every step, answering every question quickly. His communication was always responsive to our needs. We felt he went above and beyond to help us at every stage. Their Legal team headed by Charlotte communicated the steps we needed to take with no stress. Throughout the whole process the advice that we were given, in a stressful time was always helpful and reassuring. The whole team were hard-working and reliable throughout. If you need a reliable hard-working agent who truly cares, we cannot recommend Ferndown enough.
5***** Excellent services. Kept me informed throughout the sales.
On behalf of Mr.David Bates. (July 2026) I am very pleased with Ferndown Estates. The level of professionalism, help , service, guidance and support that I received from Ian Crampton, David Carter and all of the staff team was exceptional.
Ferndown deserve so many more stars than five. We have had dealings with so many Estate agents over the years and can honestly say Ferndown are amazing. They put the care back into dealing with clients. Their professionalism makes them stand out from every other Estate agent, the entire team Adam, charlotte, Ian wow! Amazing people, honestly I would never use any other Estate agent again only Ferndown. I also want to say that Ferndown use their own solicitors Taylor Rose, Michelle is the best in her field, calm, professional and articulate. Thank you everyone at Ferndown and Taylor Rose you are by far the very best at what you do. Thank you!
Excellent service and support throughout process from the team. Kept up to speed of progress at all times. Highly recommend.
I can’t recommend Adam at Ferndown Estate Agents highly enough. Whether you’re renting or selling a property, the level of service provided is absolutely outstanding. Adam and the whole team are incredibly well-organised, highly informative, and always keep you updated throughout the entire process. Nothing ever feels like too much trouble for them, and they go above and beyond to make everything as smooth and stress-free as possible. Their professionalism and attention to detail really stand out, and you always feel like you’re in very capable hands. An amazing team all round. Thankyou, Jodie
June 26 Hi, I am a returning customer to Ferndown and because Google only allows one review per person per business, I am editing the original quote of two years ago, Well what can I say, I am a Landlord and have used Ian and Adam to sell our latest property via their auction method. If our experience of two years ago was exemplary we have run out of superlatives to describe the process this time. From initial discussion the whole process was superb, clear communication extremely well communicated, by all of the team. There was a very clear pride in the employees for working for Ferndown. The process was so slick, it only lasted a few weeks, in total, 22 working days between sale at auction to completion. Unheard of!!! Particular shout out to Enzo, who went way out of his way to help with the day to day queries, he was superb!! Thanks again to everyone at Ferndown and I look forward to working with them again in a few years time. 100% recommendation from us! ........................................................................................................ Dec 24 I have dealt with many Estate Agents over the last twenty years. Ferndown are leaps ahead of any other agent I have dealt with, in their professionalism, attention to detail and their caring attitude. They are a very rare organisation in these days. The customer comes first and they mean it. What I was most impressed that as my sale moved through the process, each member of the team knew where my sale was and who I was. Their back office CRM system is very impressive. Particular shout out to Charlotte. Her professionalism and caring attitude were exemplary. Nothing was too much trouble. Highly recommend this organisation
I found the staff at Ferndown very friendly especially Charlotte who was very supportive and always at the end of the phone when needed to answer any questions and kept me well informed throughout, not only with our buyers but all parties further down the chain. The sale took a little longer than expected, through no fault of the estate agents l would add and at one point we did think we would lose the sale, and if l'm honest it was stressful at times but she was always upbeat and reassuring. I would highly recommend this estate agent and wouldn't hesitate to use them again if needed. Thank you especially to Charlotte and the rest of the team.
Charlotte Lees has been my post sales manager on my house purchase and she has been absolutely brilliant. Her communication from the start has been second to none and she has been really helpful with any necessary chasing and answering any daft questions I may have had. Highly recommend Ferndown and Charlotte in particular :).
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3 Elmdon Rd, Marston Green, Birmingham, B37 7BS, UK, B37
Website:
http://ferndownestates.comFerndown Estates is an independently owned family run business offering a comprehensive and personable approach to estate agency. We've been here since the turn of the century! We're probably, almost definitely the most successful independent sales and letting agent within the east of Birmingham and North Solihull area. We are Proud Members of The Guild of Property Professionals which allows us to deal with sale and rental properties at a local, National and International level. We offer a wide range of sale and rental options including Private Treaty Auctions Guaranteed Purchase Property Management Commercial (Auction Only) We also offer assistance via Carefully Selected Third Parties (Fees and Charges May Apply) for Conveyancing, Mortgage, Surveying, Maintenance & Decorative Services. We are award Winning Agents and are proud to serve our clients and customers from 2003.