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Ferndown Estates - Marston Green

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

I cannot tell you how impressed I have been with Ferndown Estates and the lettings team!. I recently moved my rental property from Burchell Edwards to Ferndown, after years of poor service and communication. When the keys were given back by the previous agent, the property was tired and needed a complete makeover for new tenants and marketing. The ladies in lettings took care of everything!!. Approved contractors were instructed immediately, decorators, carpentry, gas fitter and electrics, all carried out to a high standard and all within the time frames given. Needless to say, the property rented immediately and at a 20% higher yield than with the previous agent too! I would reccomend very highly to any landlord. Sharon, Dawn, Amanda, Jo and the lovely Mandy, you are all absolute superstars. THANK YOU SO MUCH!

5.00 /5

Top service yet again from Ferndown. Great service from Amanda & Dawn in the lettings dept. Everyone is so helpful and would recommend this agency 100%.

Reply from agent

Hi Andy. Thank you so much for leaving such a lovely review about the service received from our Lettings department. It’s always very much appreciated when people offer us their feedback and we are thrilled that you would recommend us to other landlords.

5.00 /5

What a brilliant team here at Ferndown! We recently purchased our first home and i can honestly say they were outstanding from start to finish. Professional, Friendly, Constant communication and support whenever we needed it. Special mention to Enzo, Ian and Charlotte - you made what could have been a very stressful time a lot more managable. Thank you for all your help - i will be recomending you to all.

Reply from agent

Thank you for such lovely feedback on your dealings with our company Chloe. It was a pleasure guiding you through some of the process as a first time buyer and glad we could answer some of your questions on your way to completions Wishing you all the best in your new home and look forward to seeing you in the village in the coming months!

5.00 /5

Ferndown Estate are a lovely company to deal with, They really looked after me all through my process. Would recommend them to anyone top class 👌 …

Reply from agent

Thank you for such kind words Stuart. It’s been lovely to help you with your move and we wish you all the very best going forward. Take care of yourself!

5.00 /5

Always excellent service from the rental team at Ferndown. They go above snd beyond helping both tenants and landlords. Highly recommend. Thank you for all your hard work over the years.

Reply from agent

Thank you for such lovely feedback A & P Huke. That's very kind of you and we really appreciate you posting about your positive experience with the experienced lettings team. Kind regards. Ian

5.00 /5

Great experience with Ferndown Estate Agents. From the first time Adam showed us around the property to the purchasing of the property the support was brilliant. Charlotte was amazing. She was friendly, she kept us informed, explained everything we didn’t understand, she helped us every step of the way. As an older couple and never having moved before we didn’t know what to expect or do, Charlotte was always on the end of the phone to explain what we needed to do and how, absolutely brilliant. I would highly recommend Ferndown. Thank you Charlotte Adam and team.

Reply from agent

Thank you Carol for your very kind feedback in regard to your experience with the sales team at Ferndown Estates. We’re delighted to receive positive reviews and in particular relating to the experience with the accompanied viewing process with Adam, and post sales process with Charlotte. Wishing you all the best in your new home!

5.00 /5

The team was professional, helpful, and kept us updated throughout the whole process. They made everything much less stressful and were always happy to answer our questions. Many thanks to Brian , Enzo and Charlotte who went above and beyond to help us during the process.

Reply from agent

Thank you for taking the time to provide such lovely feedback Tina. It’s very much appreciated and thank you for mentioning some of the sales team by name.

5.00 /5

Ferndown have been excellent throughout the sale process, the staff have been efficient and extremely helpful, nothing was too much trouble.

Reply from agent

Thanks for the lovely feedback Phil, it's very much appreciated and wishing you all the very best going forward!

5.00 /5

I've used Ferndown for over 10 years to act as letting agent for me. The whole team are fantastic, and dealt with any situation in a very professional manner, despite being a very personal team. I would not hesitate to recommend them to anyone who needed an agent to take away all the hassle of managing a property they rent out.

Reply from agent

Thank you for your feedback John! Your comments are greatly appreciated by the rental team and thank you for trusting us for the last 10 years!

5.00 /5

From day one , when Adam came to value my mothers home until the final day when my mothers house was completed I can do nothing but praise everyone in Ferndown Estate agents , after the valuation by Adam it was the very lovely Charlotte who I had most communication with , I can't speak highly enough of her , she went above and beyond her role to make sure that the sale went through, and genuinely cared about any questions/answers we had , I would highly recommend Ferndown and will return to them for future purposes. Lynn Cherry

Reply from agent

Thank you for taking the time to provide such a lovely message following your recent sale. It’s much appreciated and I’ll be sure to let the sales team know how pleased you were with the process. We really value each relationship that we are entrusted with and I know Adam and Charlotte always treat each one as if they were selling their own parents property. Thanks again Lynn

Contact details
Sales Phone:

0121 770 5666

Opening hours

Unknown

Address

3 Elmdon Rd, Marston Green, Birmingham, B37 7BS, UK, B37

Ferndown Estates is an independently owned family run business offering a comprehensive and personable approach to estate agency. We've been here since the turn of the century! We're probably, almost definitely the most successful independent sales and letting agent within the east of Birmingham and North Solihull area. We are Proud Members of The Guild of Property Professionals which allows us to deal with sale and rental properties at a local, National and International level. We offer a wide range of sale and rental options including Private Treaty Auctions Guaranteed Purchase Property Management Commercial (Auction Only) We also offer assistance via Carefully Selected Third Parties (Fees and Charges May Apply) for Conveyancing, Mortgage, Surveying, Maintenance & Decorative Services. We are award Winning Agents and are proud to serve our clients and customers from 2003.

Our team

Ferndown Estates

No memberships information available

No marketing information available

No awards information available

No memberships information available

No marketing information available

No awards information available