An excellent service from start to finish From the first viewing to completion, the team at Ferndown, especially Charlotte, were professional, proactive, and friendly. They kept me updated at every stage, responded quickly to any queries, and went above and beyond to make the process as smooth as possible. I felt confident they had my best interests at heart and would highly recommend this estate agents for anyone buying or selling in the future. Thanks again for all of your help.

Amazing experience from all the team especially Charlotte. These 5* stars are for her. Things wouldnt have happened so quickly if it wasn't for her. Thank you for all your hard work 😊 …

Ferndown were the agents of a property I bought and completed on yesterday. I have to give a little context before I review; my agents who were selling my property and engaging with, had not contacted me since the start of April, despite me trying to contact and being new to property transactions etc and wanting a little support, so I am so so lucky that Ferndown were there as the selling agent for the property I was buying, else I'd not know a thing! From the moment of sales, Mlak took me straight on under his wing and explained every step of the process outright, taking time and empathy even before my first viewing. This continued throughout, with calls now and then to make sure I knew what part of the process I was at, up until my bid was accepted and he courteously handed me over to Charlotte and the team for the rest of the process. Charlotte made this process so much easier than it could have been throughout. She contacted me almost every week just to make sure I was kept in the loop, passing on information from the full extent of the chain I was in so I never had to sit and wonder what's taking so long. She chased solicitors and information from all parties and did so with professionalism, empathy and understanding. This was so valuable to me and my wife and I can't express just how grateful I am to have had a wonderful team from start to finish, and I can't even say it's what I paid for, as that would have been my selling agent! Thankyou guys.

We honestly couldn’t recommend this estate agent highly enough. From the very beginning, the marketing strategy they suggested was absolutely brilliant – we sold our house in just two days! From the first viewings right through to completion, the whole team were supportive, proactive, and always on hand. They constantly kept us updated, always answered the phone, and genuinely fought in our corner every step of the way. A huge thank you to Adam, Mlak, Enzo, and Charlotte – each of them was absolutely brilliant to work with. Their professionalism, warmth, and dedication really made the whole process so much easier and less stressful. Charlotte, the sales progressor was also fantastic, making sure everything stayed on track and keeping us informed at every stage. If you’re thinking of selling your property, this is the team you want behind you. We’re so grateful for all their hard work and wouldn’t hesitate to recommend them to anyone.

Worked with Charlotte for the most part, she was lovely throughout the whole process and helped settle our nerves and fears multiple times. Every other staff member was just as helpful when working with us and they all made the process easier for all of us. Thank you Ferndown!

Ferndown have been amazing. This was my first time buying alone and right from the start the support you get from everyone is just amazing. After sales Charlotte and Enzo were happy to assist with any of my queries, regardless how small they thought they were, but keeping me reassured all the way, even with my wobbles. I would highly recommend Ferndown to all as they make you feel like you are the only customer they have, and truly offer you all the personal service which ever end you are, I was a buyer, but should it come to it, I will be using these to sell in the future. Thank you all at Ferndown for everything, especially the keyring!

Amazing service from Ferndown Estates! Big thank you to the beautiful Charlotte for her excellent communication skills, thank you to Adam, Brian and Alan who made the selling process seamless from the day we put the house on the market through to completion day! Highly, highly recommend this Company the whole team were wonderful to deal with 👍👍👍👍👍👍👍👍

The team at Ferndown were really helpful even though they were not acting for me as the purchaser. They followed things up for me with the vendor and were very eager to ensure purchase went through. Charlotte, Enzo, Adam and Brian were all really friendly and i would look at using them in the future if i needed to.

Just bought our house the estate agents were amazing very attentive would recommend 10/10 service

I sold a property, Charlotte was in contact very step of the way, even when the solicitor never got back to me! Fab team