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Ferndown Estates - Marston Green

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

Ferndown have been amazing. This was my first time buying alone and right from the start the support you get from everyone is just amazing. After sales Charlotte and Enzo were happy to assist with any of my queries, regardless how small they thought they were, but keeping me reassured all the way, even with my wobbles. I would highly recommend Ferndown to all as they make you feel like you are the only customer they have, and truly offer you all the personal service which ever end you are, I was a buyer, but should it come to it, I will be using these to sell in the future. Thank you all at Ferndown for everything, especially the keyring!

Reply from agent

Many thanks for taking the time to provide such positive feedback Laura. We are extremely keen to ensure that clients and customers receive as much information during the sale and rental process as possible. I will pass your comments on to the sales team and thank you for mentioning some of the sales team by name. I hope you have a wonderful few years in your property before you call us to help you with any future sale! Kind regards Ian

5.00 /5

Amazing service from Ferndown Estates! Big thank you to the beautiful Charlotte for her excellent communication skills, thank you to Adam, Brian and Alan who made the selling process seamless from the day we put the house on the market through to completion day! Highly, highly recommend this Company the whole team were wonderful to deal with 👍👍👍👍👍👍👍👍

Reply from agent

Thank you Remmi for such lovely feedback and comments about the sales team that helped with your sale. We’re delighted you found the experience a good one and wish you all the best in the future!

5.00 /5

The team at Ferndown were really helpful even though they were not acting for me as the purchaser. They followed things up for me with the vendor and were very eager to ensure purchase went through. Charlotte, Enzo, Adam and Brian were all really friendly and i would look at using them in the future if i needed to.

Reply from agent

Thanks for taking the time to provide a positive review of your experience as a buyer Nigel. It’s very much appreciated when people take time out of their day to confirm their experience when dealing with us. We wish you all the very best for the future!

5.00 /5

Just bought our house the estate agents were amazing very attentive would recommend 10/10 service

Reply from agent

Thanks for making such lovely comments about your experience in purchasing your property Karen. It’s very much appreciated!

5.00 /5

I sold a property, Charlotte was in contact very step of the way, even when the solicitor never got back to me! Fab team

5.00 /5

Very good service. Helpful staff making the experience a good one.

5.00 /5

Ferndown Estates has been brilliant throughout the whole process. Charlotte who I dealt with was always there for me, quick to reply and very helpful. Couldn’t recommend them any more!

Reply from agent

Thank you for your lovely review, Mico. It’s always nice to get such positive feedback and thank you for highlighting your experience with Charlotte who works as our sales contract manager. We wish you all the best going forward.

5.00 /5

When my vulnerable friend needed to sell her property I knew I would need a special estate agent to help her.Thankfully we found Ferndown Estate Agents.I cannot praise Ian, Adam,Charlotte and the whole team enough.They were kind, empathetic and exceptionally professional.We encountered problems which were dealt with extremely well.Communication was excellent- the phone was always answered and messages passed on.Nothing was too much trouble for anyone.The firm is like a big family smiling at you all the time.Thank you,all of you.You are good people.

Reply from agent

Good morning Anne. Thank you for your lovely and kind words following your sale experience with ourselves. Selling a property can be one of the most challenging processes in life and thankfully we were able to get this particular sale over the line. Our experienced sales team did a great job and they wanted to pass on their thanks to you and your friend for your patience and trust during the sale. Wishing you both all the best going forward

5.00 /5

Ferndown helped us sell our property, Adam was very efficient getting photos taken and getting it on the market, it was sold within 2 weeks! Charlotte has been incredibly helpful post sale and we cannot thank her enough, she’s been so attentive and went above and beyond to chase everyone in the chain. Thankyou to everyone at Ferndown, would highly recommend!

Reply from agent

Thank you so much, Leanne, for your lovely review! We’re thrilled to hear you had such a positive experience with us. Adam and Charlotte will be so pleased to know their hard work made the process smooth for you. It’s been a pleasure helping you with your sale, and we truly appreciate your recommendation. Wishing you all the best in your new chapter! – The Ferndown Estates Team

5.00 /5

Awesome service. Brian and Mlak have been brilliant. Will definitely recommend.

Reply from agent

Thanks for the lovely review Habib. We will pass on your comments to the team

Contact details
Sales Phone:

0121 770 5666

Opening hours

Unknown

Address

3 Elmdon Rd, Marston Green, Birmingham, B37 7BS, UK, B37

Ferndown Estates is an independently owned family run business offering a comprehensive and personable approach to estate agency. We've been here since the turn of the century! We're probably, almost definitely the most successful independent sales and letting agent within the east of Birmingham and North Solihull area. We are Proud Members of The Guild of Property Professionals which allows us to deal with sale and rental properties at a local, National and International level. We offer a wide range of sale and rental options including Private Treaty Auctions Guaranteed Purchase Property Management Commercial (Auction Only) We also offer assistance via Carefully Selected Third Parties (Fees and Charges May Apply) for Conveyancing, Mortgage, Surveying, Maintenance & Decorative Services. We are award Winning Agents and are proud to serve our clients and customers from 2003.

Our team

Ferndown Estates

No memberships information available

No marketing information available

No awards information available

No memberships information available

No marketing information available

No awards information available