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Ferndown Estates - Marston Green

3 Elmdon Rd, Marston Green, Birmingham, B37 7BS, UK, B37

Featured Claimed branch
4.5 316 reviews

Recent reviews

A selection of reviews, highest rated first. Not every review may be shown.

Lorna Froggatt Google

Ferndown were amazing from start to finish. As FTBs we didn’t know much about what buying a home entails, Ferndown held our hand & guided us throughout the process. A special thank you to Jamie & Charlotte. I’d recommend this company to anyone buying or selling a home. Friendly, patient & so helpful! Thank you guys so much!

Reply from Ferndown Estates - Marston Green: Thank you for your lovely feedback about your experience with Ferndown Estates Lorna. These kind words mean a lot to the team and we wish you all the best in your new home
Alexander Cox Google

Charlotte, Adam, Brian and the rest of the team at Ferndown were yet again absolutely amazing for the sale of our house. Our house was professionally listed and sold within weeks. The team go out of their way to keep you informed of progress along the way and also do their best with chasing sellers, solicitors and more to ensure a smooth sale of your property. Would recommend these estate agents to anyone looking to sell or buy!

Reply from Ferndown Estates - Marston Green: Thank you for taking the time to provide such lovely feedback following the sale of your property Alexander. We really appreciate your very find review and putting your thoughts out there for others to read.
Siraj Riaz Google

I honestly couldn't have asked for a better experience with Ferndown Estates. From start to finish, the whole process was seamless and stress-free. A special thank you to Brian, who showed me around the property. He was extremely friendly, welcoming and professional, and never made me feel rushed or pressured at any point. He gave me the time and space to view the house properly, which I really appreciated. I'd also like to give a massive thank you to Charlotte, who was absolutely exceptional throughout the whole process. She went above and beyond, constantly chasing the solicitors, keeping things moving and making sure everything was completed as quickly and smoothly as possible. Her dedication, communication and hard work genuinely made a difference. Both Brian and Charlotte are a credit to Ferndown Estates. I'd highly recommend them to anyone looking to buy or sell a property. Thank you for making what can often be a stressful experience such a positive one!

Reply from Ferndown Estates - Marston Green: Thank you for your lovely feedback Siraj and for pointing out the service received from Charlotte and Brian in particular. We pride ourselves on being involved in the process from start to finish, with accompanied viewings and a dedicated contract manager that deals with your sale or purchase. It's a fully committed process that helps when we have such experienced and amazingly caring staff like Brian and Charlotte. We wish you all the best in your new home and thanks again for sharing!
James Rutter Google

We moved house just a few days ago and wanted to shout out about the team at Ferndown. The process for us has been seamless and relatively pain free. The team were awesome from the start. Adam oversaw our sale and the fabulous Charlotte managed it through to completion - the A Team! Thanks so much guys!!

Reply from Ferndown Estates - Marston Green: Good morning James. Thank you ever so much for your very kind feedback about your sale experience with the experienced team. We were delighted to be entrusted with the sale of your property and really pleased to be able to get you both moved to your new home. We hope you enjoy your new place and we know your buyers were thrilled to be able to purchase their dream home
Ibrahim Ullah Google

Brian McTaggart was really nice to chat with and very attentive with his house visits. He walked us through the property and also gave us the chance to look around the property ourselves. Also, Charlotte Lees was amazing who managed our end-to-end sales of the property. She ensured all communication was cascaded, followed up with our solicitors with progress and most amazing skill is she was very nice and helpful! Even with the sales completed, Charlotte still provides exceptional services by making our lives easier with key pickup, communication with the seller etc. Highly recommend sales team like Brian and Charlotte.

Reply from Ferndown Estates - Marston Green: Thanks for pointing out your positive experience with Brian during your property visit Ibrahim. We have passed this feedback to Brian and the sales team
Steven Palmer Google

We received excellent service both selling and buying. All the staff are really helpful and take a personal interest from first enquiry to completion. We can thoroughly recommend them.

Reply from Ferndown Estates - Marston Green: Thanks for your very positive feedback and five star review Steven. Your words are very much appreciated by everyone here and we wish you all the best to you and your family
Lee Haynes Google

I’ve worked closely with Ian’s team at Ferndown from being a landlord for the 1st time, through to selling the property. Their property expertise and professionalism have been second to none and made all processes informative and easy. Special thanks to Charlotte, Dawn, Ian, Adam, Brian and Enzo.

Reply from Ferndown Estates - Marston Green: Thank you Lee. Your feedback and comments made are really appreciated by everyone here at Ferndown Sales and Lettings. Wishing you all the very best going forward!
Gábor Pétervári Google

​Highly recommended – A rare, honest, and caring letting agency ​We have been renting our home through Ferndown Estates for over 11 years, and the service has been exceptional from day one. ​Unlike many profit-driven agencies that look for ways to overcharge tenants, Ferndown Estates genuinely looks after people. Any time we’ve needed assistance, their team has sorted things out promptly and professionally. As a family with two kids, that peace of mind is invaluable. ​Huge thanks to Sharon, Alex and the whole team for their kindness, dedication, and support over the past decade. Highly recommended to anyone looking for a reliable, honest estate agent!

Reply from Ferndown Estates - Marston Green: That's the sort of feedback we love Gabor, thank you so much! The rentals team here were delighted to receive your review and wish you all the best. Thank you from all here at Ferndown Estates
Lilly Whittaker Google

We recently contacted the team with some questions about a property currently on the market and were lucky enough to speak with Jamie. Jamie was incredibly helpful, providing us with all the information we needed and taking the time to answer our questions clearly and patiently. Jamie was polite, professional and approachable, making the whole experience straightforward and reassuring. He made a great impression. If you have any questions about a property on the market, I would definitely recommend speaking with Jamie.

Rachel Wassell Google

Ferndown Estate Agents were fabulous from start to finish.All the team were very professional and so very friendly and approachable anytime I needed support/help.They all worked so very hard and want to say a massive thank you .Charlotte was an absolute rock and really supported me when needed ,she really helped me emotionally, she was a star .All the team was excellent. The journey was awesome sailing with Ferndown.I would definitely recommend Ferndown Estate Agents to ALL.

Reply from Ferndown Estates - Marston Green: Wow! Thank you for such a lovely review Rachel! We loved helping you with the sale of your property and thank you for the very kind gifts you provided to the sales team. You were very kind with your feedback and comments during the sale process and the team really appreciated the feedback you kept on providing them throughout. It was a real pleasure to deal with the property, which I know was an emotional process for you too. Thanks again for taking the time to post such a lovely review Rachel and we wish you all the very best. Kind regards. Ian

About Ferndown Estates - Marston Green

Ferndown Estates is an independently owned family run business offering a comprehensive and personable approach to estate agency. We've been here since the turn of the century! We're probably, almost definitely the most successful independent sales and letting agent within the east of Birmingham and North Solihull area. We are Proud Members of The Guild of Property Professionals which allows us to deal with sale and rental properties at a local, National and International level. We offer a wide range of sale and rental options including Private Treaty Auctions Guaranteed Purchase Property Management Commercial (Auction Only) We also offer assistance via Carefully Selected Third Parties (Fees and Charges May Apply) for Conveyancing, Mortgage, Surveying, Maintenance & Decorative Services. We are award Winning Agents and are proud to serve our clients and customers from 2003.

Website: http://ferndownestates.com

Our team

Ferndown Estates

Memberships and portals

Guild of Professional Estate Agents

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