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Ferndown Estates - Marston Green

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

Ferndown Estate are a lovely company to deal with, They really looked after me all through my process. Would recommend them to anyone top class 👌 …

Reply from agent

Thank you for such kind words Stuart. It’s been lovely to help you with your move and we wish you all the very best going forward. Take care of yourself!

5.00 /5

Always excellent service from the rental team at Ferndown. They go above snd beyond helping both tenants and landlords. Highly recommend. Thank you for all your hard work over the years.

Reply from agent

Thank you for such lovely feedback A & P Huke. That's very kind of you and we really appreciate you posting about your positive experience with the experienced lettings team. Kind regards. Ian

5.00 /5

Great experience with Ferndown Estate Agents. From the first time Adam showed us around the property to the purchasing of the property the support was brilliant. Charlotte was amazing. She was friendly, she kept us informed, explained …

Reply from agent

Thank you Carol for your very kind feedback in regard to your experience with the sales team at Ferndown Estates. We’re delighted to receive positive reviews and in particular relating to the experience with the accompanied viewing process with Adam, and post sales process with Charlotte. Wishing you all the best in your new home!

5.00 /5

The team was professional, helpful, and kept us updated throughout the whole process. They made everything much less stressful and were always happy to answer our questions. Many thanks to Brian , Enzo and Charlotte who went above and beyond to help us during the process.

Reply from agent

Thank you for taking the time to provide such lovely feedback Tina. It’s very much appreciated and thank you for mentioning some of the sales team by name.

5.00 /5

Hi Adam, I just wanted to personally thank you for the outstanding job you did selling my mum’s house. For the first six months we had the property on the market with two different agents. In that time we had only three viewings, received very little meaningful feedback, and the only advice we were given was to keep reducing the price – which I didn’t agree with....Communication throughout that period was extremely poor and, to be honest, the whole process felt like a complete shambles. After a short 15-minute call with you, you clearly explained what you felt needed to be done and how you would approach the sale. A day or two later I decided to give Ferndown Estates the opportunity to market the property. We agreed on a price and your words to me were, “I will get this sold.”Within one month we had five viewings, clear and relevant feedback after each one, and shortly after that we had a buyer. From start to finish the house was sold within around one to three months, and at a higher price than we had originally expected. In my opinion, Ferndown Estates is simply better than the rest. If I were looking for someone to run my own business, you would genuinely be the first person I would employ. Thank you again for doing the hard part – selling the house – and for making what could have been a very stressful time a much easier process for our family. Kind regards,Dave Davies

Reply from agent

Good morning Dave. If Carlsberg did reviews, then I think this would probably even beat that one! Thank you so much for such a wonderful review following your property sale and for recognising the work undertaken by Adam and his sales team. Obviously, we recognise that the first few months, things didn't go smoothly with the marketing via other agents, but we were glad you came to us when you did. Thanks again for providing us with possibly the best review we will receive this year Dave and we wish you all the very best going forward. All the best from the Ferndown Estates team

5.00 /5

From day one , when Adam came to value my mothers home until the final day when my mothers house was completed I can do nothing but praise everyone in Ferndown Estate agents , after the valuation by Adam it was the very lovely Charlotte who I had most communication with , I can't speak highly enough of her , she went above and beyond her role to make sure that the sale went through, and genuinely cared about any questions/answers we had , I would highly recommend Ferndown and will return to them for future purposes. Lynn Cherry

Reply from agent

Thank you for taking the time to provide such a lovely message following your recent sale. It’s much appreciated and I’ll be sure to let the sales team know how pleased you were with the process. We really value each relationship that we are entrusted with and I know Adam and Charlotte always treat each one as if they were selling their own parents property. Thanks again Lynn

5.00 /5

Ferndown have been excellent throughout the sale process, the staff have been efficient and extremely helpful, nothing was too much trouble.

Reply from agent

Thanks for the lovely feedback Phil, it's very much appreciated and wishing you all the very best going forward!

5.00 /5

I've used Ferndown for over 10 years to act as letting agent for me. The whole team are fantastic, and dealt with any situation in a very professional manner, despite being a very personal team. I would not hesitate to recommend them to anyone who needed an agent to take away all the hassle of managing a property they rent out.

Reply from agent

Thank you for your feedback John! Your comments are greatly appreciated by the rental team and thank you for trusting us for the last 10 years!

5.00 /5

Ferndown have been amazing helping us find our dream home. A special mention to Enzo and Charlett who went above and beyond to help us get over the line and kept our stress levels to a minimum. An awesome bunch of people who had our best interests at heart the whole time. Thank you so much. Peter and Janine…

Reply from agent

Thanks Peter and Janine for taking the time to post positive feedback about your experience with Ferndown Estates. It was lovely to read the message and we will pass on your comments to Charlotte and Enzo in particular. Wishing you all the very best in your new home from us all

5.00 /5

I have been a landlord with Ferndown Estates for a number of years now. Prior to joining Ferndown I had used a number of different letting agents and the service received from those agents was what could only be described as, at best, POOR (hence my regular moving on). The service from Ferdown is spot on : - proper vetting of tenants - regular invoicing / payments - regular, fully documented, property checks - efficient handling of repairs - regular communications - all certifications automatically kept up-to-date without needing to be prompted - very accessible With the imminent introduction of the government reforms of the rental market, Ferndown have proved to be a fountain of knowledge and advice for me. Ferndown now look after all my property rentals. I am extremely happy with the service and would highly recommend 👍

Reply from agent

Thank you Sue for taking the time out to give such positive feedback about the property management team here at Ferndown Estates. We're always pleased to hear appreciative comments about the work we do in ensuring things are done correctly. There's a wide range of what constitutes as property management in our industry, but we're keen to ensure our service gives reassurance and a valuable return to our clients. We look forward to assisting you for many years to come Sue and thank you once again. You've made the team here very happy!

Contact details
Sales Phone:

0121 770 5666

Opening hours

Unknown

Address

3 Elmdon Rd, Marston Green, Birmingham, B37 7BS, UK, B37

Ferndown Estates is an independently owned family run business offering a comprehensive and personable approach to estate agency. We've been here since the turn of the century! We're probably, almost definitely the most successful independent sales and letting agent within the east of Birmingham and North Solihull area. We are Proud Members of The Guild of Property Professionals which allows us to deal with sale and rental properties at a local, National and International level. We offer a wide range of sale and rental options including Private Treaty Auctions Guaranteed Purchase Property Management Commercial (Auction Only) We also offer assistance via Carefully Selected Third Parties (Fees and Charges May Apply) for Conveyancing, Mortgage, Surveying, Maintenance & Decorative Services. We are award Winning Agents and are proud to serve our clients and customers from 2003.

Our team

Ferndown Estates

No memberships information available

No marketing information available

No awards information available

No memberships information available

No marketing information available

No awards information available