We use cookies to give you the best online experience. By using our website you agree to our use of cookies in accordance with our cookie policy & you agree to the site's terms & condition

Ferndown Estates - Marston Green

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

Second time we’ve used Ferndown for buying and selling. We’ve had a first class service once again. From the 1st chat through to completion we couldn’t fault them. Such a different experience to the chain Estate Agents. You definitely get the personal touch and are kept updated from start to finish. Customer service is second to none and worth every penny.

Reply from agent

Thank you for your lovely feedback Joanne. Your very kind words are genuinely appreciated, as is the trust you placed in the sales team once again. We were delighted to act in your interests to secure the sale and assist with your onward purchase. We really hope you have a blast in your new home and thanks again for taking the time to post such a wonderful review. Kind regards. Ian

5.00 /5

The genuinely best estate agents I have ever dealt with. I have bought and sold several houses over the years but this one was my parents beloved home of over 50 years. From initial contact, honest advice and pricing, through to regular updates, reassurances and liaising with our solicitors, the service was 5* I cannot recommend Ferndale Estates highly enough!

Reply from agent

Thank you for your kind words Jane. They are very much appreciated and it was a pleasure to help your Father with the sale of their property. We really aim to put the right structure into place with the marketing of the properties under our care, to get the best outcome overall. When too many properties that come to the market fail to complete, we really do demonstrate that when it's done right, we can get the best outcomes. We wish you all, the very best going forward and thanks again for posting such a lovely review. Kind regards. Ian

5.00 /5

Ferndown Estate Agents were fabulous from start to finish.All the team were very professional and so very friendly and approachable anytime I needed support/help.They all worked so very hard and want to say a massive thank you .Charlotte was an absolute rock and really supported me when needed ,she really helped me emotionally, she was a star .All the team was excellent. The journey was awesome sailing with Ferndown.I would definitely recommend Ferndown Estate Agents to ALL.

Reply from agent

Wow! Thank you for such a lovely review Rachel! We loved helping you with the sale of your property and thank you for the very kind gifts you provided to the sales team. You were very kind with your feedback and comments during the sale process and the team really appreciated the feedback you kept on providing them throughout. It was a real pleasure to deal with the property, which I know was an emotional process for you too. Thanks again for taking the time to post such a lovely review Rachel and we wish you all the very best. Kind regards. Ian

5.00 /5

First class service, communication and overall assistance throughout the sales process. Strongly recommend

Reply from agent

Thanks for such a positive review Paul. Your kind words have been passed onto the sales team, who were delighted to act for you in the sale of the property. It was done with patience and due diligence, which is often needed! Wishing you the best going forward and thanks again for posting your feedback

5.00 /5

We would like to thank the staff of Ferndown for their amazing thoroughness throughout our journey with them – selling our home. From our first meeting their knowledge and professionalism gave us total confidence throughout the process. Our Agent Enzo kept us updated at every step, answering every question quickly. His communication was always responsive to our needs. We felt he went above and beyond to help us at every stage. Their Legal team headed by Charlotte communicated the steps we needed to take with no stress. Throughout the whole process the advice that we were given, in a stressful time was always helpful and reassuring. The whole team were hard-working and reliable throughout. If you need a reliable hard-working agent who truly cares, we cannot recommend Ferndown enough.

Reply from agent

Thank you for your very lovely feedback Teresa. It’s great to hear such positive feedback in regard to the sale of your property and we were delighted to be able to provide such a good service. Enzo and Charlotte always aim to provide very high standards of customer service and it’s great to see this highlighted in your feedback.

5.00 /5

5***** Excellent services. Kept me informed throughout the sales.

Reply from agent

Thank you for posting such a positive review Gary. We really appreciate it when our clients provide feedback on their experiences.

5.00 /5

On behalf of Mr.David Bates. (July 2026) I am very pleased with Ferndown Estates. The level of professionalism, help , service, guidance and support that I received from Ian Crampton, David Carter and all of the staff team was exceptional.

Reply from agent

Thanks for the very kind feedback David. We really appreciate the kind words you’ve posted in regard to your experiences with our company.

5.00 /5

Ferndown deserve so many more stars than five. We have had dealings with so many Estate agents over the years and can honestly say Ferndown are amazing. They put the care back into dealing with clients. Their professionalism makes them stand out from every other Estate agent, the entire team Adam, charlotte, Ian wow! Amazing people, honestly I would never use any other Estate agent again only Ferndown. I also want to say that Ferndown use their own solicitors Taylor Rose, Michelle is the best in her field, calm, professional and articulate. Thank you everyone at Ferndown and Taylor Rose you are by far the very best at what you do. Thank you!

Reply from agent

Thank you so much for your very positive feedback and review Siobhan! We’re very proud of the service we give to our clients and helping people get transactions over the line with an experienced team of people, is just what we do! Whilst we don’t have our own solicitors, we do work closely with great local solicitors, of which Michelle@ Taylor Rose is one such recommendation. We will pass on your comments to Michelle too. Wishing you all the very best going forward. Kind regards Ian

5.00 /5

Excellent service and support throughout process from the team. Kept up to speed of progress at all times. Highly recommend.

Reply from agent

Thank you for taking the time to leave a kind review. We’re delighted to hear that you had a positive experience with Williams Estates. Our team works hard to provide clear communication, honest advice, and support throughout every stage of the property journey, so it’s wonderful to know this made a difference. Your feedback means a great deal to us and will be shared with the team. Thank you for choosing Williams Estates, and we wish you every happiness. Williams Estates Team

5.00 /5

I can’t recommend Adam at Ferndown Estate Agents highly enough. Whether you’re renting or selling a property, the level of service provided is absolutely outstanding. Adam and the whole team are incredibly well-organised, highly informative, and always keep you updated throughout the entire process. Nothing ever feels like too much trouble for them, and they go above and beyond to make everything as smooth and stress-free as possible. Their professionalism and attention to detail really stand out, and you always feel like you’re in very capable hands. An amazing team all round. Thankyou, Jodie

Reply from agent

Thank you for such wonderful feedback Sophie. It’s a fantastic message to read and to get your thoughts on your experiences when dealing with our team. Adam will be delighted to hear your review!

Contact details
Sales Phone:

0121 770 5666

Opening hours

Unknown

Address

3 Elmdon Rd, Marston Green, Birmingham, B37 7BS, UK, B37

Ferndown Estates is an independently owned family run business offering a comprehensive and personable approach to estate agency. We've been here since the turn of the century! We're probably, almost definitely the most successful independent sales and letting agent within the east of Birmingham and North Solihull area. We are Proud Members of The Guild of Property Professionals which allows us to deal with sale and rental properties at a local, National and International level. We offer a wide range of sale and rental options including Private Treaty Auctions Guaranteed Purchase Property Management Commercial (Auction Only) We also offer assistance via Carefully Selected Third Parties (Fees and Charges May Apply) for Conveyancing, Mortgage, Surveying, Maintenance & Decorative Services. We are award Winning Agents and are proud to serve our clients and customers from 2003.

Our team

Ferndown Estates

No memberships information available

No marketing information available

No awards information available

No memberships information available

No marketing information available

No awards information available