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John Payne

1 Montpelier Vale, London, Greater London, SE3 0TA, London, UK, SE3

4.2 310 reviews

Recent reviews

A selection of reviews, highest rated first. Not every review may be shown.

Theodore Messinezis Google

Had one viewing, the agent was quite unprofessional. Apparently they just handled the viewing and had no actual info on the flat and what the landlord was looking for. Tried to book more viewings but each time I called they would say they'd …

Reply from John Payne: Hello, thank you for taking the time to provide our team with feedback. We are a little concerned about this and we would like to get further information to see if we can resolve any issues if you would like to get in touch with us on socialmedia@connells.co.uk
Belinda Sitton Google

So unprofessional I am amazed they are still trading. Would not recommend this Estate Agents for anything, do not even bother to try and buy, rent or sell through these, 100% they will lie and deceive you. Found them to be very unprofessional, underhand and extremely rude. Sellers/buyers/renters need to be aware of how deceiving they are.

Kelly Young Google

Arranged a for a valuation and they didn’t turn up, no phone call, no follow up, nothing. Complete waste of time.

Liz Quinton Google

Connells estate agents are rude and very pushy..

Reply from John Payne: Hello, thank you for taking the time to provide our team with feedback. We are concerned about this branch review and we would like to get further information so we can look into this. If you would like to get in touch with us on socialmedia@connells.co.uk then we will be more than happy to help you.
Robyn M Google

I have been chasing them for two weeks. They are very slow and don't bother to acknowledge emails. I have to keep calling them to pursue them or get an update. Very annoying and inconvenience.

Reply from John Payne: Hello, thank you for taking the time to provide our team with feedback. We are concerned about this branch review and we would like to get further information so we can look into this. If you would like to get in touch with us on socialmedia@connells.co.uk then we will be more than happy to help you.
Carrin Wise Google

Had several issues dealing with them called to tey to rectify, was promises a call back. Nothing! Went in branch asking to speak to a manager ... no manager available was promised one would get in touch. Still nothing. Dont seem to take data protection very seriously!

Reply from John Payne: Hello, we are very sorry to hear that you believe the service of our Connells team was not up to our normal high standard. If you would like to provide any further details on this, please get in touch with us on socialmedia@connells.co.uk and we can look into this further for you.
Kely Google

Arranged a for a valuation and they didn’t turn up, no phone call, no follow up, nothing. Complete waste of time.

Kelly Lewis Google

Arranged a for a valuation and they didn’t turn up, no phone call, no follow up, nothing. Complete waste of time.

Richard Webb Google

It is hard to describe how terrible Connells were as a letting agent. Months of delays getting repairs carried out, related to heating so should have …

Reply from John Payne: Hello, thank you for taking the time to provide our team with feedback. We are concerned about this branch review and we would like to get further information so we can look into this. If you would like to get in touch with us on socialmedia@connells.co.uk then we will be more than happy to help you.
Krzysztof Pekalski Google

Shame that you cant actually give 0 stars. I was a prospective Tenant of this Estate Agents. Very quick to take your deposit but no intention to give it back. Watch out people, do not rush to pay them any Deposits. You will not get it back …

Reply from John Payne: Hello, we are very sorry to hear that you believe the service of our Connells team was not up to our normal high standard. If you would like to provide any further details on this, please get in touch with us on socialmedia@connells.co.uk and we can look into this further for you.

About John Payne

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Memberships and portals

Association of Residential Letting Agents Relocation Agent Network

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