A never ending list of great excuses for poor service and outdated sales pitches. We were very lucky to complete our move whilst selling with Connells, poor communication from Branch managers down, even when caught out on a lie it was …
John Payne
1 Montpelier Vale, London, Greater London, SE3 0TA, London, UK, SE3
4.2
310 reviews
Recent reviews
A selection of reviews, highest rated first. Not every review may be shown.
I drove all the way from London and they were very unprofessional, rude and didn’t seem to want to help me at all. I don’t usually write reviews for places, however, this was the exception as I felt their professionalism and service was …
Reply from John Payne: Dear Fahim, unfortunately we do not recognise your name and we do not have a record of doing business with you. We take any complaint very seriously so, if you were a customer of ours and your review/complaint is genuine, we would very much … More
Drove all the way from London to stevenage Once at Connels Estate Agents, they make you wait at the door and then pass you a business card to call in, once I called in a gent answered and said sorry …
Dont recommend them at all, dont waste your time with these lot! Local barbers got better ethics than these people, specially OZ! Bunch of unprofessional people. Buying property is hectic enough, but when agents like OZ gets involved, …
Reply from John Payne: Dear Arif, unfortunately we do not recognise your name and we do not have a record of doing business with you. We take any complaint very seriously so, if you were a customer of ours and your review/complaint is genuine, we would very much … More
Very bad service, OZ was the person I dealt with over two weeks promised I could view a house, saying next week next, then said he tried to phone but I had no missed calls or voicemail. Now suddenly a offer was accepted. Didn’t even get a chance to view, may of gone higher than asking price!
Reply from John Payne: Dear Edward, unfortunately we do not recognise your name and we do not have a record of doing business with you. We take any complaint very seriously so, if you were a customer of ours and your review/complaint is genuine, we would very much like to investigate your issues further and ask that you please contact us at socialmedia@connells.co.uk in order to resolve this.
complete waste of time, lack of communication and not helpful
Connells our total pest nonprofessional leeches a nuisance callers
Unprofessional . Rude. And sneaky. Wish i could put no stars. Stay away people!!
The WORST estate agents I have ever had to deal with. I will never be visiting again. This lettings team is unprofessional, underhanded and sneaky. Terrible service.
Have had to cancel contract as they did not put my property on a market for more than a month after signing contract. Agent was very unprofessional and allot of promises no action. …
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