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Iza Karwowska Google

I do not recommend dealing with this particular branch, I wish I trusted the negative reviews before contacting them

Reply from John Payne: Hello Iza Karwowska, I am sorry you feel this way please email me at complianceresidential@connells.co.uk if you wish to discuss this further. Kind regards, Lucy, Customer Relations.

Ian Aitken Google

Oz Ansari was rude aggressive and impolite. Sent in a corporate compliant and no response after they said they'd send a message to the branch. There are so many complaints about Oz Ansari. I'm surprised this offensive person still works there.

Reply from John Payne: Thank you for taking the time to leave this feedback, we take all comments seriously and this has been passed on to the Regional Manager to discuss with the branch to see how they can improve for the future. If you would like to go through this in more detail at all, please do email me at complianceresidential@sequencehome.co.uk Kind regards, Lucy, Customer Relations.

Blaise Alert Google

Awful experience with them. Would NOT recommend. We put an offer for a house in October 2021 which was accepted. Come March 2022 we had heard nothing from estate agents or vendo. Turned out the vendors hadn’t found anywhere. In the end we …

Reply from John Payne: We are really sorry if you feel you have had a negative experience with our branch and we do take such comments very seriously. We would like to investigate your concerns further, so please contact us via email with your further feedback to : complianceresidential@connells.co.uk

I Google

Oz Ansari was rude aggressive and impolite. Sent in a corporate compliant and no response after they said they'd send a message to the branch. There are so many complaints about Oz Ansari. I'm surprised this offensive person still works there.

Reply from John Payne: Thank you for taking the time to leave this feedback, we take all comments seriously and this has been passed on to the Regional Manager to discuss with the branch to see how they can improve for the future. If you would like to go through this in more detail at all, please do email me at complianceresidential@sequencehome.co.uk Kind regards, Lucy, Customer Relations.

Irene Lovelock Google

Derylene Cozens Google

Poor service, agents don't get back to you and force you to do a mortgage appointment before you are able to view any property.

Sanna Ayubbi Google

Shocked at the level of unprofessionalism and lack of integrity. Needless to say I took my business elsewhere and would never recommend these people to anyone!NegativeQuality, Professionalism

Reply from John Payne: Dear Sanna, unfortunately we do not recognise your name and we do not have a record of doing business with you. We take any complaint very seriously so, if you were a customer of ours and your review/complaint is genuine, we would very much like to investigate your issues further and ask that you please contact us at socialmedia@connells.co.uk in order to resolve this.

KM L Google

complete waste of time, lack of communication and not helpful

Ivan Shornikov Google

Reply from John Payne: Dear Ivan, unfortunately we do not recognise your name and we do not have a record of doing business with you. We take any complaint very seriously so, if you were a customer of ours and your review/complaint is genuine, we would very much … More

Toni Tsonev Google

Extremely unprofessional and rude. Please avoid them at all cost

Reply from John Payne: Dear Toni, unfortunately we do not recognise your name and we do not have a record of doing business with you. We take any complaint very seriously so, if you were a customer of ours and your review/complaint is genuine, we would very much … More

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