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John Payne

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John Payne

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)

1.00 /5

I do not recommend dealing with this particular branch, I wish I trusted the negative reviews before contacting them

review by Iza Karwowska

Reply from agent

Hello Iza Karwowska, I am sorry you feel this way please email me at complianceresidential@connells.co.uk if you wish to discuss this further. Kind regards, Lucy, Customer Relations.

1.00 /5

Oz Ansari was rude aggressive and impolite. Sent in a corporate compliant and no response after they said they'd send a message to the branch. There are so many complaints about Oz Ansari. I'm surprised this offensive person still works there.

review by I

Reply from agent

Thank you for taking the time to leave this feedback, we take all comments seriously and this has been passed on to the Regional Manager to discuss with the branch to see how they can improve for the future. If you would like to go through this in more detail at all, please do email me at complianceresidential@sequencehome.co.uk Kind regards, Lucy, Customer Relations.

1.00 /5

review by Irene Lovelock

1.00 /5

Awful experience with them. Would NOT recommend. We put an offer for a house in October 2021 which was accepted. Come March 2022 we had heard nothing from estate agents or vendo. Turned out the vendors hadn’t found anywhere. In the end we were advised to step away from the sale as it had been over 6 months and they hadn’t even put an offer in for a place . Estate agent was rude when we rightly asked for updates with sarcastic responses. It was extremely upsetting as we had rushed to get everything ready before interest rates went up and missed out on other houses we liked….another maybe illegal point was the estate agent said vendors will be more likely to accept our offer if we use a Connells mortgage broker which turned out to be a lie and very unfair to say to someone…but of course all they care about is money. Very disappointed and very grateful now in hindsight the sale fell through. Wouldn’t deal with them if you paid me.

review by Blaise Alert

Reply from agent

We are really sorry if you feel you have had a negative experience with our branch and we do take such comments very seriously. We would like to investigate your concerns further, so please contact us via email with your further feedback to : complianceresidential@connells.co.uk

1.00 /5

Poor service, agents don't get back to you and force you to do a mortgage appointment before you are able to view any property.

review by Derylene Cozens

1.00 /5

Extremely unprofessional and rude. Please avoid them at all costNegativeQuality, Professionalism

review by Toni Tsonev

Reply from agent

Dear Toni, unfortunately we do not recognise your name and we do not have a record of doing business with you. We take any complaint very seriously so, if you were a customer of ours and your review/complaint is genuine, we would very much like to investigate your issues further and ask that you please contact us at socialmedia@connells.co.uk in order to resolve this.

1.00 /5

Rude. And sneaky.. Stay away people!!NegativeQuality

review by Serhat Özçelik

Reply from agent

Dear Serhat, unfortunately we do not recognise your name and we do not have a record of doing business with you. We take any complaint very seriously so, if you were a customer of ours and your review/complaint is genuine, we would very much like to investigate your issues further and ask that you please contact us at socialmedia@connells.co.uk in order to resolve this.

1.00 /5

Very sad experience :(NegativeResponsiveness, Quality, Professionalism

review by Марат Болатов

Reply from agent

Dear Mapat, unfortunately we do not recognise your name and we do not have a record of doing business with you. We take any complaint very seriously so, if you were a customer of ours and your review/complaint is genuine, we would very much like to investigate your issues further and ask that you please contact us at socialmedia@connells.co.uk in order to resolve this.

1.00 /5

Unprofessional, rude and a waste of time. Have received much better service and help from other estate agents. Save your time and look elsewhere straight awayNegativeResponsiveness, Professionalism

review by David Amaddio

Reply from agent

Dear Amaddio, unfortunately we do not recognise your name and we do not have a record of doing business with you. We take any complaint very seriously so, if you were a customer of ours and your review/complaint is genuine, we would very much like to investigate your issues further and ask that you please contact us at socialmedia@connells.co.uk in order to resolve this.

1.00 /5

Shocked at the level of unprofessionalism and lack of integrity. Needless to say I took my business elsewhere and would never recommend these people to anyone!NegativeQuality, Professionalism

review by Sanna Ayubbi

Reply from agent

Dear Sanna, unfortunately we do not recognise your name and we do not have a record of doing business with you. We take any complaint very seriously so, if you were a customer of ours and your review/complaint is genuine, we would very much like to investigate your issues further and ask that you please contact us at socialmedia@connells.co.uk in order to resolve this.