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John Payne

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John Payne

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)

1.00 /5

One of the worst estate agents to deal with! They are crooks and want backhand money. A word of warning STAY AWAY or get conned!NegativeQuality, Professionalism

review by Richard Tran

Reply from agent

Dear Richard, unfortunately we do not recognise your name and we do not have a record of doing business with you. We take any complaint very seriously so, if you were a customer of ours and your review/complaint is genuine, we would very much like to investigate your issues further and ask that you please contact us at socialmedia@connells.co.uk in order to resolve this.

1.00 /5

I drove all the way from London and they were very unprofessional, rude and didn’t seem to want to help me at all. I don’t usually write reviews for places, however, this was the exception as I felt their professionalism and service was very below sub-par. I drove nearly an hour to come here and after a few minutes was made to feel extremely disappointed. I would avoid this place.NegativeProfessionalism

review by Fahim Majid

Reply from agent

Dear Fahim, unfortunately we do not recognise your name and we do not have a record of doing business with you. We take any complaint very seriously so, if you were a customer of ours and your review/complaint is genuine, we would very much like to investigate your issues further and ask that you please contact us at socialmedia@connells.co.uk in order to resolve this.

1.00 /5

Absolute scam artists. Dodgy and unprofessional. Wanted back hand money to give me a property and when refused they decided not to give me the property. Absolute crooks and I would advise not buying a house with these estate agents.NegativeResponsiveness, Professionalism

review by Kamrul Islam

Reply from agent

Dear Kamrul, unfortunately we do not recognise your name and we do not have a record of doing business with you. We take any complaint very seriously so, if you were a customer of ours and your review/complaint is genuine, we would very much like to investigate your issues further and ask that you please contact us at socialmedia@connells.co.uk in order to resolve this.

1.00 /5

It really takes a lot for me to write a bad review, but OZ managed it. Level of customer service that maybe a non-mainstream chicken / burger shop could get away with, but not Estate Agents. Steer clear.NegativeResponsiveness, Professionalism

review by Marcin Pomierski

Reply from agent

Dear Marcin, unfortunately we do not recognise your name and we do not have a record of doing business with you. We take any complaint very seriously so, if you were a customer of ours and your review/complaint is genuine, we would very much like to investigate your issues further and ask that you please contact us at socialmedia@connells.co.uk in order to resolve this.

1.00 /5

Dont recommend them at all, dont waste your time with these lot! Local barbers got better ethics than these people, specially OZ! Bunch of unprofessional people. Buying property is hectic enough, but when agents like OZ gets involved, everything 100times harder. Where is your duty of care! Online brokers are more responsive and responsible than these people.NegativeProfessionalism

review by arif rahman

Reply from agent

Dear Arif, unfortunately we do not recognise your name and we do not have a record of doing business with you. We take any complaint very seriously so, if you were a customer of ours and your review/complaint is genuine, we would very much like to investigate your issues further and ask that you please contact us at socialmedia@connells.co.uk in order to resolve this.

1.00 /5

review by Irene Lovelock

1.00 /5

complete waste of time, lack of communication and not helpful

review by Kathy-mary L

1.00 /5

Avoid them. Probably the worst agent in Stevenage. Untrustworthy, unprofessional and sneaky. Some employee try to lie, hide information, and act on their interests solely. Overall, the quality of service is substantially lower than any other agents.

review by Maria

Reply from agent

Dear Maria, unfortunately we do not recognise your name and we do not have a record of doing business with you. We take any complaint very seriously so, if you were a customer of ours and your review/complaint is genuine, we would very much like to investigate your issues further and ask that you please contact us at socialmedia@connells.co.uk in order to resolve this.

1.00 /5

Scammers! Do not get involved with this estate agency. Pure crooks. Demanded hidden payments and upon refusing, denied me from getting a property with them. The person I dealt with was Oz. Once I refused hidden payments started treating me and my family like 3rd class citizen. Definitely do not recommend this company and avoid at all costs!!! Waste of my time and lost out on a house due to this OZ guy greediness

review by Shy Hussain

Reply from agent

Dear Shy, unfortunately we do not recognise your name and we do not have a record of doing business with you. We take any complaint very seriously so, if you were a customer of ours and your review/complaint is genuine, we would very much like to investigate your issues further and ask that you please contact us at socialmedia@connells.co.uk in order to resolve this.

1.00 /5

They are very unprofessional company and on the side trying to make deals for their benefit.Never had such a bad experience.

review by Tonny Parker

Reply from agent

Dear Tonny, unfortunately we do not recognise your name and we do not have a record of doing business with you. We take any complaint very seriously so, if you were a customer of ours and your review/complaint is genuine, we would very much like to investigate your issues further and ask that you please contact us at socialmedia@connells.co.uk in order to resolve this.