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John Payne

1 Montpelier Vale, London, Greater London, SE3 0TA, London, UK, SE3

4.2 310 reviews

Recent reviews

A selection of reviews, highest rated first. Not every review may be shown.

Lindsay Fayindani Google

My family and I always receive excellent customer service and support from Patricia Bowden. She really takes the time to get us the houses that best suit us and we are really excited to continue working with her

Reply from John Payne: Thank you so much for your wonderful review! We strive to provide top-notch customer service and we are thrilled to hear that Patricia has been able to assist you and your family in finding the perfect homes. Best wishes, Lucy, Customer Feedback and Support Team.
Kevin Dingley Google

From the beginning jack has been fantastic in fact everyone at connells have given fantastic service highly recommend

Reply from John Payne: Thank you for the glowing review! We strive to provide top-notch service to all of our customers and we're thrilled that our team at Connells impressed you. Your recommendation means a lot to us. Kind regards, Lucy, Customer Feedback and Support Team
mi Google

Friendly staff, great communication. My contact there was Briony. Clear details of the asset. And superb management

Reply from John Payne: Thank you for the kind words!
Philip Duff Google

Fantastic experience for both of our viewings both pre and post purchase. Mel was super friendly and helpful and made us feel very at ease with any questions we had!

Reply from John Payne: Thanks Philip! Happy we could help from start to finish.
Carol Bickerdike Google

Manning Stainton have been brilliant from start to finish, I would definitely recommend. Gemma & Rochelle in sales progression have been amazing, chasing the solicitors & providing regular updates throughout, it is a stressful process & they actually show they care & go beyond what is expected to assist in resolving any issues, they have been amazing. Thankyou!

Reply from John Payne: Thank you Carol! Pleased that you recognise our efforts to provide a positive experience at every step along your journey, to get you where you want and need to be. Wishing you the very best going forward.
Katie W Google

We recently sold our house through the Pudsey branch with the help of Debbie and she has been absolutely amazing throughout the whole process. We did a few viewings through this office when we were trying to find somewhere to buy and Debbie always ensured we could view at days and times that suited us (even on really short notice a few times) so we appreciated that. She provided us with feedback really quickly when we had viewings on our house and at points throughout the whole process was the only person I was able to get hold of and get updates from. The process from start to finish was quite a long and stressful one at times but knowing Debbie was dealing with our sale made that side of things much easier. My interactions with the other staff members were also always really positive and helpful so I definitely wouldn't hesitate to recommend or use this branch again in the future. Thank you!!

Reply from John Payne: Thank you Katie for taking the time to leave a comprehensive review! We are glad that you have had positive interactions throughout your experience with us.
Junaid Ali Google

Mel the viewer was great at her job! First time I’ve come where she had all the knowledge of the property! Great service and very polite!

Reply from John Payne: Thank you Junaid! Happy to hear that you are pleased with our service.
Jack Lunn Google

I received truly outstanding service from Gemma and Rochelle during my recent sale. Having previously worked in the industry, I know it’s not always an easy process, but I was kept fully updated throughout. They successfully negotiated an offer above the asking price, which I’m absolutely delighted with, and pushed the sale through in record time. You are both a real credit to Manning Stainton, and I can’t thank you enough for making the whole experience completely stress-free

Reply from John Payne: Thanks Jack, glad you found us helpful!
Estera Williamson Google

Gemma and Rochelle have been nothing short of exceptional. They guided us through every step of the process with professionalism, care, and expertise. They made sure we were always informed and their combined effort made us feel supported throughout the entire process. We truly felt like we were in the best hands possible, and the level of service we received exceeded our expectations. If you’re looking for a team that is knowledgeable, approachable, and completely committed to your success, Gemma and Rochelle are the ones to trust. We can't thank them enough for all their hard work!

Reply from John Payne: Thank you Estera for such kind words! We are pleased that we could satisfy your needs and exceed your expectations, all the best.
Jane McGarr Google

They were very professional, friendly and easy to deal with. Deborah Cundill-Houghton mostly dealt with my purchase and she was great. Very helpful and replied promptly to my emails.

Reply from John Payne: Thanks Jane! Glad we could help with your purchase.

About John Payne

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