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John Payne

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
4.00 /5

Thank you Josh T for your support. Very professional approach. Speeds up the formalities to make a move in to the place in a week. Responding back to the queries in a timely manner.

4.00 /5

Hi, We used Connells Stevenage for our house sale. The team was both professional and efficient. Ellen was fantastic and very personable and informative. Gemma and LeahPositiveQuality, Professionalism

4.00 /5

Successful sale achieved with Connel's Stevenage - they got us £20,000 more than a leading competitor estate agent valued the house at. Overall, very pleased with the result. They were always in touch when it counted and were on hand with advice and support throughout the sale. Thank you Oz, Andy and Ellen!

3.00 /5
Reply from agent

Hello, thank you for taking the time to provide our team with feedback. We are concerned about this branch review and we would like to get further information so we can look into this. If you would like to get in touch with us on socialmedia@connells.co.uk then we will be more than happy to help you.

2.00 /5

House SSTC in a short time which was great. However only recieved feedback from one viewing. They asked us to move out as someone else in the chain wanted to move quick. Free EPC was part of the deal but I had to fight to get this done. My emails were not responded to for days nor were emails from the upper chains agent Chain broke and we were not made aware. Were told to leave all keys in the property as they had a key from the viewings to give to the new owner. On completion recieved a call to ask for keys as they had lost the key to give to the new owner Wouldn't use Connells againNegativeResponsiveness, Professionalism, Value

1.00 /5

AVOID THIS ESTATE AGENCY IF YOU CAN!!! I had a very disappointing experience with Connells Stevenage. After agreeing on a price for a house and being assured it would be taken off the market, I proceeded with my mortgage broker and solicitor. However, the agency continued to hold viewings, and a week later, I was informed that someone else had made a higher offer. This lack of professionalism and disregard for our agreement was incredibly frustrating. I would not recommend this agency based on my experience."

Reply from agent

Hello Gokan, I'm very sorry to hear about your experience with Connells Stevenage. We take feedback like yours seriously and would like to discuss this further. Please contact us at complianceresidential@connells.co.uk. Best regards, Lucy, Customer Relations Team

1.00 /5

Incredibly unprofessional. Want all your details under the pretence of viewing a house that is actually Sold STC but they don’t update Rightmove or their website. Data farming pure and simple.

Reply from agent

Hello Meerkat, Thank you for your feedback. We're sorry to hear about your experience and take your concerns seriously. Please contact us at complianceresidential@connells.co.uk so we can address this matter further. Best regards, Lucy, Customer Relations Team

Contact details
Sales Phone:

020 8318 1311

Opening hours

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Address

1 Montpelier Vale, London, Greater London, SE3 0TA, London, UK, SE3

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