The only choice when it comes to letting agents.
I am fortunate to have Base Properties manage my London portfolio. I have the pleasure of having An Decker as my main contact - intended or not. An is always very professional and helpful. I see An as a trusted partner that helps me manage my portfolio in an efficient manner. No task is too big or too small. She provides the superior customer experience we all aspire to give ourselves. Long may it continue.
Base Property Services have been my managing agents for my rental flat for 5 years and i highly recommend them. As a tenant they are a great liaison between myself and landlord. Nothing is too much trouble & on the rare occasion a problem arises they are always prompt to respond and deal with any issue. I used BASE previously for 5years on a rental property and on my current tenancy (which commenced just after ‘lockdown’ ) i literally docusigned & had the keys within 24hrs which is an incredible achievement & shows how efficient they are as a company.
I would like to share my appreciation for the outstanding service and efficiency throughout my letting process. Honestly, the best I have experienced so far. The entire process was incredibly smooth and well-organised: • 14 July – Requested a viewing • 15 July – Viewing arranged promptly • 16 July – Landlord screening completed • 17 July – Offer accepted, and documents submitted the same afternoon • 21 July – All documents signed and payments completed • 4 August – Successfully moved in Everything progressed quickly yet clearly, and the communication was active and consistent at every stage, which made the experience completely stress-free. What stands out even more is the ongoing support after moving in. Whenever I raise any issues or concerns, the team responds almost immediately, and in most cases, someone is arranged to attend within 24 hours. This level of responsiveness and efficiency is truly impressive and gives great peace of mind as a tenant. Thank you for such a professional and seamless experience.
I have been with base as a landlord for over 15 years. In all those years, base has given me several reasons to trust them 100% with my property. The staff at base are very knowledgeable, efficient and polite. They provide me with thorough professional advice and are quick to source quality tenants when needed. Indeed, base has given me real peace of mind since they started managing my property. I have no hesitation in recommending them to anyone who needs their services. base is the best!
We are so grateful to Base Property for their outstanding service. Everything was done properly, smoothly, and on time. The team was incredibly kind and genuinely cared about making the process easy for us. After living in London for 6 years, this has been one of the best experiences we’ve had with any property service. Thank you for your professionalism and kindness — we highly recommend Base Property!
We have retained full trust and confidence in Base Property Services from the day we engaged their services.Exceptional!
An Deckers, from base property specialists, is one step ahead in all aspects of our flat management. She is efficient and trustworthy and takes good care of our tenants, and us, the landlords. We love working with her !
Base Properties go above and beyond their remit. They are there when you need them when there is a problem, which is what sets them apart from other agents.
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3 Garden Walk, London, EC2A 3EQ, UK, EC2A
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