I had a really great experience with Base Property Specialists. We rented through them for over two years, and the whole experience was very smooth from start to finish. The team were always helpful, professional and easy to communicate with, whether it was during move-in, day-to-day property management, or when we eventually moved out. I also really appreciate that even after our tenancy had ended, they were still willing to help me with an important letter/document that might have been sent to the property, and kindly followed up with the current occupier for me. That level of aftercare really means a lot. Their properties are also very unique and well selected, with a lot more character than many standard rental listings in London. Overall, I’m very grateful for their support and would definitely recommend Base Property Specialists to anyone looking for a reliable and thoughtful agency.

We are so grateful to Base Property for their outstanding service. Everything was done properly, smoothly, and on time. The team was incredibly kind and genuinely cared about making the process easy for us. After living in London for 6 years, this has been one of the best experiences we’ve had with any property service. Thank you for your professionalism and kindness — we highly recommend Base Property!

We have retained full trust and confidence in Base Property Services from the day we engaged their services.Exceptional!

I have been with base as a landlord for over 15 years. In all those years, base has given me several reasons to trust them 100% with my property. The staff at base are very knowledgeable, efficient and polite. …

An Deckers, from base property specialists, is one step ahead in all aspects of our flat management. She is efficient and trustworthy and takes good care of our tenants, and us, the landlords. We love working with her !

Base Property Services have been my managing agents for my rental flat for 5 years and i highly recommend them. As a tenant they are a great liaison between myself and landlord. Nothing is too much trouble & on the rare occasion a problem arises they are always prompt to respond and deal with any issue. I used BASE previously for 5years on a rental property and on my current tenancy (which commenced just after ‘lockdown’ ) i literally docusigned & had the keys within 24hrs which is an incredible achievement & shows how efficient they are as a company.

I would like to share my appreciation for the outstanding service and efficiency throughout my letting process. Honestly, the best I have experienced so far. The entire process was incredibly smooth and well-organised: • 14 July – Requested a viewing • 15 July – Viewing arranged promptly • 16 July – Landlord screening completed • 17 July – Offer accepted, and documents submitted the same afternoon • 21 July – All documents signed and payments completed • 4 August – Successfully moved in Everything progressed quickly yet clearly, and the communication was active and consistent at every stage, which made the experience completely stress-free. What stands out even more is the ongoing support after moving in. Whenever I raise any issues or concerns, the team responds almost immediately, and in most cases, someone is arranged to attend within 24 hours. This level of responsiveness and efficiency is truly impressive and gives great peace of mind as a tenant. Thank you for such a professional and seamless experience.

Base Properties go above and beyond their remit. They are there when you need them when there is a problem, which is what sets them apart from other agents.