Base Property Specialists

⭐⭐⭐⭐⭐ Outstanding service from Base Property Specialists! We had a fantastic experience with Base Property Specialists from start to finish. The entire process was smooth, professional and well organised, and the team was always friendly, helpful and responsive. A special thank you to Lauren and Jay for going above and beyond to help us. They were always approachable, quick to respond and genuinely cared about making sure everything was sorted for us. Even when we had issues after moving in, they were supportive and followed things up for us. It’s not often you come across such a helpful and professional team. We are extremely happy with the service we received and would highly recommend Base Property Specialists to anyone looking for a reliable and professional letting agent. Thank you Lauren, Jay and the whole Base Property Specialists team! 👏⭐⭐⭐⭐⭐

We have had a very positive experience with Base Property Specialists. The whole process was smooth and professional, and the team was helpful and responsive throughout our tenancy and move-in process. We especially appreciate Lauren for her support, communication and willingness to help whenever we had any questions or issues. Thank you for making the process easy and stress-free.

I cannot speak highly enough of the support I have received from Base Property Specialists, particularly from Jay and Terence. I have been navigating a genuinely difficult and stressful change in my living situation, involving a departing joint tenant, concerns about the condition and management of the property, and the need to remain in my home while finding someone suitable to take over the tenancy. Throughout the entire process, the team have been incredibly understanding, responsive and practical. Jay, in particular, has been wonderful. She has taken the time to listen properly, understand what has been happening and help me work through the situation without ever making me feel like I was being difficult or asking for too much. She has communicated clearly with me, helped convey my needs and concerns to the landlord, and made what could have been an overwhelming process feel much more manageable. Her empathy, patience and willingness to find workable solutions have made an enormous difference. I would also like to give a special mention to Terence for all his support with the property maintenance side of things. He has been kind, helpful and attentive in addressing the various issues that need sorting, and I have really appreciated the care and professionalism he has shown. What has stood out most is that I have felt treated as an actual person rather than simply as a tenant or a problem to process. The team have recognised how challenging the circumstances have been and have consistently approached everything with fairness, compassion and a genuine desire to help. Their communication with both me and the landlord has been invaluable, and I feel very fortunate to have had their support while I work towards making the flat a comfortable, well-maintained home and finding the right new tenant. Property management can make an enormous difference to someone’s experience of their home, particularly when things become complicated. Jay, Terence and the wider Base Property Specialists team have demonstrated exactly what excellent property management and customer care should look like. I am sincerely grateful for everything they have done and would wholeheartedly recommend them.

Base property has managed our two flats for over 10 years - and we could not be more happy with how they take care with the entire process. They are always so responsive and helpful.

I cannot recommend Base Property Specialists highly enough. They made the entire rental process, from start to finish, feel incredibly easy and stress-free. Lauren was fantastic throughout! so communicative, approachable, and genuinely helpful. She always kept us updated, patiently answered any questions we had, and even gave us friendly reminders whenever we’d forgotten to complete a form or needed a little nudge. The whole team is incredibly responsive and they were always willing to help with any issue. Every interaction we’ve had has been warm, friendly, and professional. The property was handed over in excellent condition, and all of their processes felt seamless and well organised. Their professional partners made everything straightforward, and they really took the stress and uncertainty out of renting. Exceptional service from their team. I wouldn’t hesitate to recommend Base Property Specialists to anyone looking for a reliable, professional, and genuinely caring estate agent.

I had a really great experience with Base Property Specialists. We rented through them for over two years, and the whole experience was very smooth from start to finish. The team were always helpful, professional and easy to communicate with, whether it was during move-in, day-to-day property management, or when we eventually moved out. I also really appreciate that even after our tenancy had ended, they were still willing to help me with an important letter/document that might have been sent to the property, and kindly followed up with the current occupier for me. That level of aftercare really means a lot. Their properties are also very unique and well selected, with a lot more character than many standard rental listings in London. Overall, I’m very grateful for their support and would definitely recommend Base Property Specialists to anyone looking for a reliable and thoughtful agency.

Base Property is quick, knowledgeable, professional and friendly. This is my first time becoming an overseas landlady and I have the absolute piece of mind that my property is in good hands!

I have been with base as a landlord for over 15 years. In all those years, base has given me several reasons to trust them 100% with my property. The staff at base are very knowledgeable, efficient and polite. They provide me with thorough professional advice and are quick to source quality tenants when needed. Indeed, base has given me real peace of mind since they started managing my property. I have no hesitation in recommending them to anyone who needs their services. base is the best!