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Martin & Co Huddersfield

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
1.00 /5

BEWARE OF LEE THE THIEF THEY HIRED. I once was a tennat at one of there melting point apartments. During Covid one of there employees who was overseeing my flat whilst i was at my parents home during lockdown they decided to terminate my contract and stole everything from my flat roughly £4500 worth of clothes, electronics and furniture. I was never reimbursed and i made a claim with the citizen advise bureau unfortunatly because the amount was not above 10,000 i never managed to get the right lawyers for me to get my items back from these thiefs. I would not consider them at all be very careful. The kicked me when the world was already on its knees no remorse what so ever. Fornutatly for me i believe in God and you will pay for all the skeletons you have in your closet. They prey on whealthy foreign students for there money i suggest you go somewhere else.

Reply from agent

First, Lee has not worked at this business for years. Secondly, you are full of nonsense. Please stop harassing this business. Your nonsense complaint was handled by the Property Ombudsman, who also agreed your stories were pure fantasy. Good luck for your future, please take these lessons on board!

1.00 /5

struggling in getting back the deposit. the first picture shows their claims that means they want to charge me for those things which were not our faults. the second picture shows my email that I sent to them on 11/12/2020 (the day we arrived to the house and mentioned the property issues attaching some photos to that). they did not fix them but now they want to charge us because of them!!! I suggest to every tenant that taking photos of the property's issues as soon as they arrived to it. fortunately I did. Now, I am going to send my evidence to DPS.

Reply from agent

Dear Mr Farham, You are not 'struggling to get your bond back', we are following the legally required process to make a claim against your deposit which is held by an approved provider, The Deposit Protection Service. The claim includes cleaning, property damage and gardening. Had you left the property in an acceptable state, your full deposit would have been returned to you. Unfortunately, the property required works following your exit. Would you like me to post these pictures for the world to see? I understand you are frustrated that you have not received your full deposit as of yet and so am I. I would suggest a 1 STAR review is given from your frustration of not getting your own way, rather than a reflection of your nearly 3 years at the property. As always, if you wish to contact me directly, I'd be delighted to discuss your concerns.

1.00 /5

Disappointed in this agency and its service. We arranged an appointment to view a property at Lindley park and when I met with the young man (Zac) he was very warm and polite , he made insinuating remarks about our home of origin but otherwise very friendly, when I asked for an application for the property on the phone with the office they confirmed details but never emailed me, called a second time and a completely different person said they already had submitted application for the property but would mention my name, this very informal approach was incredibly unprofessional, "mentioning my name " and not knowing who I was reeked of a dismissive attitude that pointed towards incompetence. Incredibly unfortunate.

Reply from agent

Dear Mr Tarabay, Thank you for your review, although recollections of events may vary between your version of events and what actually happened. The property market, especially rental property, is extremely busy. We have multiple applications for each property we market, including the property that you viewed. You were advised at the viewing by Zak that there was other interest, but you did not want to make a decision immediately. By the time you contacted our office, another client had already agreed terms on the property. I understand it is frustrating when you do not get your way, but we as an agency also have a job to do for our landlord clients - find quality tenants quickly. Which is what we do. There is no dismissive attitude in our office and our No.1 Ranking on Rightmove would certainly suggest incompetence is not a word associated with our operation. In truth you have had a ten minute viewing of a property and have made a judgement of 1 STAR against our business, I do not think this is fair or accurate. If you are still looking for a property or wish to discuss your experience further, I would be delighted to hear from you on 01484 453935. Best of luck looking for a property,

1.00 /5

If you are a landlord and thinking of letting your property use this estate agent, think twice. They DO NOT do any background checks on prospective tenants. I live in shared accommodation. One of the tenants does not lock the main door of the property and requests all tenants to do the same. This caused security and safety issues as anyone can enter the property, especially at night. Sent them an email but they didn't bother to reply. Will escalate this if they do not take a step. If anything is missing or any damage happened, insurance will not take responsibility so beware

1.00 /5

Avoid this house letting agent! They don't return deposits and allow the landlord to intrude without notice. Terrible experience - find a better agent!

1.00 /5

I recently had a disappointing experience with Martin & Co Huddersfield Lettings & Estate Agents that left me feeling frustrated. When it came time to move out of my rental property, the agency did not handle the security deposit refund properly. Additionally, during my tenancy, there were several instances where the landlord or maintenance workers entered the property without giving me advance notice. On multiple occasions, I came home to find repair staff doing unplanned work or even once finding the landlord checking on things. This was very unsettling, as I was not informed of these visits ahead of time. While I understand occasional urgent repairs may come up, it would have been respectful to notify me even just the same day if any visitors needed to enter when I was not home. The lack of communication here made me uncomfortable. While I understand mistakes happen, it would have been helpful for the agency staff to be more transparent about the timeline and status. I hope they will take this review as constructive feedback for improvement rather than a personal criticism.

1.00 /5

Never choose this letting, they never pay your deposit back. They would ask for minimum 350£-400£ per room, and give you unacceptable excuses repaying your deposit. Very Unprofessional after the tendency is expired. Supporting the landlord and stealing our money for renovation of the house. If there was an option for 0 star, I ll give them instead of 1⭐️

1.00 /5

Booked a half day off work and paid a train fair only for them to cancel a viewing 10 minutes before it was supposed to be happening. Bit unprofessional really.

Reply from agent

Good Morning Adam, I do apologise that this happened. Unfortunately this is sometimes taken out of our hands if we receive instructions from a landlord we do have to act on it. We are happy to continue looking for suitable properties for you should you still require a property? Once again I apologise that the property had a let agreed on it prior to your viewing.

1.00 /5

Rude staff especially Leah need some customer service training I’ve contacted there head office also

Reply from agent

Good morning Carnel, Who are you? We have no record of you ever contacting or dealing with our office. Perhaps you are a fake account simply to bring negativity to the world? I note your comments about customer service training, would you like me to enquire on your behalf into English lessons at the same time? If you are by chance a genuine person with an actual issue, I would be delighted to discuss any experience you have had with our office. Have a lovely day,

1.00 /5

I rang this company regarding a property spoke to a women called Lisa who was extremely rude They obviously pick and choose who they want in their properties Need lessons in people skills and will probably deny what's in my review

Reply from agent

Dear Steven, Thank you for taking the time to leave a review, but unfortunately I cannot find your name in our system. Did you book under a different name? If you would like to discuss your concerns, please call our Huddersfield office and ask for William Taylor. best wishes,

Contact details
Sales Phone:

01484 453935

Opening hours
Monday-Friday: 09:30 - 17:30 Saturday: 09:30 - 17:30
Address

44 John William St, Huddersfield, West Yorkshire, HD1 1ER, UK, HD1

We specialise in residential lettings and house sales in Huddersfield, Holmfirth and the surrounding areas - providing specialist advice, to buyers, sellers, tenants, and investors alike since 2009. The Director at Martin & Co Huddersfield is William Taylor who has excellent on-the ground knowledge of the area and local property market. Huddersfield is a market town located within the historic county of West Riding Yorkshire and is a popular location for families, with good school and amenities. Delivering a friendly and supportive service makes us truly stand out from the crowd. Whether you have a house to sell or you are looking for a property to rent and around Huddersfield, our team is always on hand to find the best solution to suit your individual needs, so please do get in touch. Why not get the ball rolling with a free online valuation? Find out what your property is worth in a matter of minutes, and let Martin & Co Huddersfield get you on the move.

Our team

William Taylor

Director

Property Ombudsman Sales
Property Ombudsman Lettings
UKALA
rightmove
Email / E-shot
Floor Plan
For Sale / To Let Board
360 Photography
Professional Photos
Smart Viewing
Video
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display
Property Brochure
Email / E-shot
Floor Plan
For Sale / To Let Board
360 Photography
Professional Photos
Smart Viewing
Video
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display
Property Brochure