I recently had a disappointing experience with Martin & Co Huddersfield Lettings & Estate Agents that left me feeling frustrated. When it came time to move out of my rental property, the agency did not handle the security deposit refund properly. Additionally, during my tenancy, there were several instances where the landlord or maintenance workers entered the property without giving me advance notice. On multiple occasions, I came home to find repair staff doing unplanned work or even once finding the landlord checking on things. This was very unsettling, as I was not informed of these visits ahead of time. While I understand occasional urgent repairs may come up, it would have been respectful to notify me even just the same day if any visitors needed to enter when I was not home. The lack of communication here made me uncomfortable. While I understand mistakes happen, it would have been helpful for the agency staff to be more transparent about the timeline and status. I hope they will take this review as constructive feedback for improvement rather than a personal criticism.