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Martin & Co Huddersfield

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
1.00 /5

Moved into one of their buildings and within the first two weeks the hot water went off for 3 days and at the same time the WiFi wasn’t up “due to the landlord being busy” Updating my situation, it has now been a week with “on and off” hot water where i have personally only seen the hot water being on once for about an half an hour in the morning before it went again however the internet has been fixed. Still would not recommend this letting agency and would in fact tell people to avoid doing business with them at all. The WiFi working is also extremely poor if you’re using it for anything other than simply looking things up on google

Reply from agent

Dear James, Thank you for taking the time to comment. I appreciate the issues you face are frustrating, but the power to rectify these issues lies with the building owner - not Martin & Co. That said, I am aware that our colleagues are doing everything in their power to help you. Please be assured that you have the full support of our colleagues whilst we do what we can to help resolve the issues. Thank you

1.00 /5

They Pretend to be nice before you sign the contract and pay the money, but as soon as they got your money they don’t care about you anymore, took months to repair and took your deposit for no reason. The only way to get your deposit is to dispute with the Dps or TPS I can’t remember and you probably will have to take legal action But to be fair I like one of their staffs called William or will, always friendly and helpful but he couldn’t help much as he is responsible for something else I believe but others are really not helpful at all Better Avoid them if you can and there are a lot of properties that you can choose

Reply from agent

Good morning, Unfortunately we have no records of a client with your name. If you would like to get in touch to confirm you were actually a client of ours, we would be happy to discuss your concerns. The dispute service within the DPS is there to protect tenants rights, no legal would be required to claim a deposit. The only reason the DPS would not award a deposit refund is if they saw clear evidence that it should be retained by the agency / landlord. I'm happy to speak with you at a time to suit, if you are genuinely a client of ours. Thank you

1.00 /5

Good morning GUY B - is that your name really? This user left a worded review last night, but has since removed it. Martin & Co Huddersfield have never had a client inline with this name and safely assume this is a bogus review from someone with too much time their hands. If by some 1 in a million shot you are a genuine client with concerns, I would be very interested in speaking with you about your experience. Wishing you a good day GUY B

1.00 /5

They Pretend to be nice before you sign the contract and pay the money, but as soon as they got your money they don’t care about you anymore, took months to repair and took your deposit for no reason. The only way to get your deposit is to dispute with the Dps or TPS I can’t remember and you probably will have to take legal action But to be fair I like one of their staffs called William or will, always friendly and helpful but he couldn’t help much as he is responsible for something else I believe but others are really not helpful at all Better Avoid them if you can and there are a lot of properties that you can choose

Reply from agent

Good morning, Unfortunately we have no records of a client with your name. If you would like to get in touch to confirm you were actually a client of ours, we would be happy to discuss your concerns. The dispute service within the DPS is there to protect tenants rights, no legal would be required to claim a deposit. The only reason the DPS would not award a deposit refund is if they saw clear evidence that it should be retained by the agency / landlord. I'm happy to speak with you at a time to suit, if you are genuinely a client of ours. Thank you

1.00 /5

They never bothered replying. Useless

1.00 /5

Still waiting for a call back after 2 months. Served a section 21 and gave me 2 month notice even though it’s 3 if given after March. Lack of communication. Disgusting never missed a payment or done anything bad yet I’m being thrown out with no explanation. Train your staff! Only decent person there is will..

1.00 /5
Reply from agent

Having checked our client database, we do not have and have never had a client of the name 'Frankie Swift.' We can only assume that this is a bogus review. Should the reviewer be using an alias, please contact us with your actual name and we will happily discuss any issues you had that lead to a poor rating. Thank you, Martin & Co Huddersfield

1.00 /5

Like previous reports initially very charming and accommodating but when help needed with a flooded smelly uninhabitable flat it was slow to arrive and the promised compensation as advised by uni solicitor and agreed with by Martin & CO never renumerated. I would advise to stay away from this company if you want peace of mind with your accommodation.

1.00 /5

Having checked our client database, we do not have and have never had a client of the name 'Frankie Swift.' We can only assume that this is a bogus review. Should the reviewer be using an alias, please contact us with your actual name and we will happily discuss any issues you had that lead to a poor rating. Thank you, Martin & Co Huddersfield

1.00 /5

Martin and Co is the single worst estate agent I have ever know, I am begging you please do not use them. I rented a house with them for 9 months and it’s the worst experience I’ve ever had with an estate agents (I‘ve lives in 8 different rented houses before this one!!) despite asking ten separate times they refused to get me any access to contact my own land lord and they even told me he would visit one day and never turned up, I never once got to speak to him. I had unbelievable maintenance issues including but not limited to: lights with no fittings, a cellar that wasn’t sealed and caused a gale to blow through the whole house, damp like you wouldn’t believe, and a shower that leaked so aggressively it was causing damage to the infrastructure of the house, I emailed about all of these and they refused to fix them, I put in formal notice to their website that they needed fixing and they refused to acknowledge them. By the time I left the house wasn’t fit to live in and despite knowing this they moved someone new in within two weeks of me leaving. I also had issues that they kept calling me while I was at work despite repeatedly telling them not to. And is that the worst? Not by a long shot! The worst by far is one of the people who works there, a man by the name Lee who was the most disgustingly disrespectful person I have ever know, I don’t know how he ever got hired! Refusing to respond to emails, lying about maintenance (as if I wasn’t living in the house and knew what was wrong with it!), being rude and speaking down to me, hanging up the phone! The whole shebang! And now, after another staff member doing an inspection of the property upon me leaving it and agreeing it was completely fine, they’re trying to take nearly £200 of my deposit from me just for the sake of it. PLEASE, PLEASE SAVE YOURSELF AND DO NOT GO WITH MARTIN AND CO!!

Reply from agent

Thank you for taking the time to provide feedback Benjamin. We take all feedback seriously and would like to meet with you to discuss your experience so that we can review our processes for the future. Please call our office to arrange when it is convenient for you. Thank you

Contact details
Sales Phone:

01484 453935

Opening hours
Monday-Friday: 09:30 - 17:30 Saturday: 09:30 - 17:30
Address

44 John William St, Huddersfield, West Yorkshire, HD1 1ER, UK, HD1

We specialise in residential lettings and house sales in Huddersfield, Holmfirth and the surrounding areas - providing specialist advice, to buyers, sellers, tenants, and investors alike since 2009. The Director at Martin & Co Huddersfield is William Taylor who has excellent on-the ground knowledge of the area and local property market. Huddersfield is a market town located within the historic county of West Riding Yorkshire and is a popular location for families, with good school and amenities. Delivering a friendly and supportive service makes us truly stand out from the crowd. Whether you have a house to sell or you are looking for a property to rent and around Huddersfield, our team is always on hand to find the best solution to suit your individual needs, so please do get in touch. Why not get the ball rolling with a free online valuation? Find out what your property is worth in a matter of minutes, and let Martin & Co Huddersfield get you on the move.

Our team

William Taylor

Director

Property Ombudsman Sales
Property Ombudsman Lettings
UKALA
rightmove
Email / E-shot
Floor Plan
For Sale / To Let Board
360 Photography
Professional Photos
Smart Viewing
Video
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display
Property Brochure
Email / E-shot
Floor Plan
For Sale / To Let Board
360 Photography
Professional Photos
Smart Viewing
Video
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display
Property Brochure