We contacted them about valuing our home with a view to selling it and no one ever responded.
Curchods Guildford (Sales)
2 London Road, Guildford, Surrey, GU1 2AF, South East, UK, GU1
Claimed branch
4.8
386 reviews
Recent reviews
A selection of reviews, highest rated first. Not every review may be shown.
Had an interaction with Scott Carson and Alkesh Majevadia at the Kingston Branch of Curchods and was disgusted that they are using COVID -19 as a basis to obtain confidential information and screen buyers. They insisted that they were acting in the interest of the Vendors and refused to arrange an appointment to view 29 Avenue Road KT 1 unless I provide details of the deposit amount I would be putting down and mortgage provider. When informed that insisting a person provide such Confidential Information to make an appointment was potentially a breach of the GDPR Regulations they went on to try and justify their actions by saying that it was for safety reasons! People have died from this Pandemic and key workers have put their lives at risk daily to save people regardless of their economic status! COVID 19 is not a screening opportunity for estate agents nor is it a money making opportunity! Nobody would put themselves in a position to ask for an appointment to view a property at these trying times if they were not serious buyers. Further if anyone came to view a property they are in just as much risk as the next person and a first viewing does not translate into an immediate offer! So the reasons that you are seeking this information from buyers is potentially unlawful and a breach of their privacy but more importantly is disgusting and self serving, Next time you turn up for an appointment at the doctors perhaps they should request your financial capability/status to pay for medical assistance before treating you - just to keep doctors safe and to make sure you are not wasting their time given the pressures of COVID 19!
Reply from Curchods Guildford (Sales): We are in the middle of a public health emergency. We must make sure that we do not present any unnecessary risks to our clients by conducting physical viewings in their homes, who we are not absolutely certain are in a position to go ahead with the pu…See more
I was looking to rent a house in either Walton-on-thames or Weybridge area and sent them two enquiries about two properties, plus I called them twice and they said they will get back to me but never did. What a shame Danny and Lewis from Walton-on-Thames agency.
Reply from Curchods Guildford (Sales): Hi Antonietta, we're sorry to read your negative review. Our Walton Lettings team are one of the very best so we will look into this to see what happened. If you can DM us your phone number or email address we will ask the manager to contact you. Kind regards, Rachel
Nothing, we had the rudest most obnoxious estate agent show us (I say show us but he stood down stairs huffing and puffing because we were 10min late, with all the temp traffic lights and road closures) told us he had 6min... 6min to show us a £800,000 house, even though we were massively interested we wouldn’t deal with this company again lol absolute joke.
Very unhappy with the deal.Everything perfect to enter, can not have a complaint in our payments and as neighbors, but when we left the house, surprise, I know they were left with half of the deposit for things that were already wrong and for leaving some new furniture, thinking we were doing all right. In summary very well to enter, but to go out we deal with a person that we do not know and does not really know how the house was, knowing the agent with whom we hired the entrance the poor state and little cleaning of the house.We feel cheated !!!
Reply from Curchods Guildford (Sales): If agent Kat is honest, she knows that our only requirement to enter was to paint the house, which was not done, it is true that we did not say anything trusting that it would be taken into account, because no, they took our money for painting walls ..…See more
Gazumping is alive and well when you buy with Curchods!!
Reply from Curchods Guildford (Sales): Hi Kirsty Rumble the vendors then decided to go down the route of wanting to do best and final offers to make it fair to all interested parties. We put the offers (including yours) forward to the vendors in a completely neutral way and they unfortunat…See more
About Curchods Guildford (Sales)
Our estate agents in Guildford specialise in the sales and letting of residential properties in Guildford, Worplesdon, Shalford, Bramley and the surrounding villages. Whether you’re buying, selling, letting or renting in the local area, Curchods Estate Agents are the experts on your doorstep in Guildford. Guildford was once home to both Burns & Webber Estate Agents and Curchods Estate Agents. Having owned and run Burns & Webber for over 17 years, in 2024 we rebranded our Burns & Webber offices to Curchods. Our Guildford office also houses a dedicated lettings team led by Lettings Manager, Leah Meredith. Guildford offers an exceptional variety of properties, from stylish apartments and elegant period townhouses in the bustling town centre to spacious family homes on leafy, well-established roads nearby. To the south, the stunning Surrey Hills: an Area of Outstanding Natural Beauty, featuring charming villages and impressive country homes with extensive grounds, ideal for those seeking a rural lifestyle. With excellent transport links, outstanding schools, and a thriving community, Guildford is a popular choice for both commuters and investors. Whether you are buying, selling, or letting, our team is here to support you every step of the way.
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