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Curchods Godalming

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
1.00 /5

Let down by staff who seem to think skipping a few corners is okay. Lost me a good buyer who wrote to tell me what happened after they were lied to by several members of staff. Would avoid next time. Edit. No this is definitely for Adam at burns and Webber and whoever the useless woman at head office at Curchods was who said she’d help but didn’t bother. Perhaps your record keeping is as abysmal as your customer service.

Reply from agent

Dear Ms Neilson. Having thoroughly reviewed our computer files neither myself, nor any of my colleagues recall ever having spoken to you or had any dealings with you. Could I please request that you contact me directly in order for us to clear this up as I suspect your review may be intended for someone other than us.

1.00 /5

Pretty abysmal. Lied about a property and had I not found out the facts myself would never have told me. Would avoid. Edited to add - I have spoken to you numerous times about this including with your head office. I note I failed to receive an apology from the branch itself or an explanation for their dubious behaviour. I’ve had some dealings with estate agents over the years and thought I’d seen it all but dealing with Burns and Webber has been the worst. And that’s really saying something.

Reply from agent

Dear Ms Orion. Having thoroughly reviewed our computer files neither myself, nor any of my colleagues recall ever having spoken to you or had any dealings with you. Could I please request that you contact me directly in order for us to clear this up as I suspect your review may be intended for someone other than us.

1.00 /5

Did not like the quality

1.00 /5

Rushed around in 20 minutes didn’t offer drone and didn’t even bother to do floor plan for garage a waste of money and time.

1.00 /5

Didnt even show up

1.00 /5
Reply from agent

Hi Connor, We’re sorry to hear that you had a negative experience with Hybr. If you could please provide us with more information such as your full name, or any other details that may help us identify your account, we'd love to review what happened and get in touch to see how we could resolve any issues! Alternatively, you can contact us directly at hello@hybr.co.uk / 0203 966 4594, and we will do our best to resolve the issue promptly. We value your feedback and hope to hear from you soon.

1.00 /5

Worst letting agency I have ever dealt with! Not even located in your area (in my case Bristol) they are all based in London and are no help. Will not be using again and will be advising other Landlords against these agents.

Reply from agent

Hi Alice, We’re sorry to hear that you had a negative experience with Hybr, and we would like to address your concerns as soon as possible. Unfortunately, we were unable to find your details in our system, which makes it difficult for us to investigate the issue. We would greatly appreciate it if you could contact us directly at hello@hybr.co.uk / 0203 966 4594 to discuss the matter in more detail. At Hybr, we take all feedback seriously and strive to provide the best possible customer experience. We appreciate your time and hope to hear from you soon.

1.00 /5

This agency is unprofessional!! J exchanged a few emails with them and they promjsed me that the landlord will get back to me. After a few days I ringed them again and they told me rudely that I’m not the only student looking for …

Reply from agent

Hi Klara, our founder and CEO will reach out to you to better understand what went wrong. We're so sorry to hear you had a negative experience with us. We have an automated email sent out to all students when a property is no longer … More

1.00 /5

It was a very stressful and annoying experience, as the photographer truly wanted to move EVERYTHING and she expected us to do it all for her, and regretfully she caused some damage to our sliding-doors in the garden room. An awful experience, very stressing, and she had a terrible attitude towards the customer. I hope the photos will be worth the pain.

Reply from agent

Hi Robert, I am very sorry to hear about this! I would like to look into this for you, would you be able to send through your property postcode to us so we can find the order and we can investigate? Our email is sales@ehouse.co.uk

Contact details
Sales Phone:

01483 427101

Lettings Phone:

01483 450680

Opening hours

Unknown

Address

27 High Street, Godalming, Surrey, GU7 1AU, South East, UK, GU7

Our estate agents in Godalming specialise in the sales and letting of residential properties in Godalming, Busbridge, Milford, Witley and the surrounding villages. Whether you’re buying, selling, letting or renting in the local area, Curchods Estate Agents are the experts on your doorstep in Godalming. Our estate agency office in Godalming opened as the first Burns & Webber office in 1986. Having owned and run Burns & Webber estate agents for over 17 years, in 2024 we rebranded our estate agency in Godalming to Curchods Estate Agents, to further establish our connection to the largest independent estate agency in Surrey with access to a network of 25 offices. We have established a reputation for sound and reliable advice particularly relevant in today’s challenging market. Our friendly professional team, led by Partner Jonathan Rhodes-Smith, have more than 70 years combined estate agency experience and a proven track record for delivering results in all markets. Godalming is a historic market town offering a wonderful mix of character cottages, period townhouses, and spacious family homes, as well as prestigious properties in sought-after locations such as Busbridge and Charterhouse. The town’s thriving property market attracts families, professionals, and investors looking for a balance of countryside charm and modern convenience. Families are drawn to the area for its excellent schools, including the renowned Charterhouse School, as well as Godalming College and several highly rated primary schools. Commuters benefit from direct trains to London Waterloo in around 40 minutes, while the A3 provides easy access to Guildford, London, and the South Coast. With its picturesque streets, independent shops, and beautiful riverside walks along the River Wey, Godalming is a truly desirable place to call home.

Our team

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