terrible, unprofessional service. All they want is your money, try to fool you to get your deposit.

The little Hitler dude that shows you round properties thinks he owns the Company. Poor letting agent. No customer service, only after your money. Best not to go near them.

What a dreadful organisation to have to deal with. Cannot believe that they do not accept a guarantor for a student who is 21! Insist that a 21 year old student must have a permanent employment contract with a salary of >£12000....... Just means ignoring any property rented out through these people! And reminder to self, not to rent my property out through them!

Very poor experience with Belvoir. Office staff friendly but other staff made me feel like I was a squatter in my home for over 5 years with 3 monthly inspections, condescending remarks, tradesmen entering my property and grounds without my permission and damaging my property. Property in garage ruined with leaking roof that owner refused to repair. House was initially left in an unclean state. When I complained I was told that it had been deep cleaned even though I found underwear behind the heaters. I sent them 3 pages of an excel spreadsheet of snagging but it wasn't even looked at. I spent weeks ensuring the house and garden were in a clean and tidy state, much cleaner than I got it but still got 400 pound deducted from my deposit. When I had emergencies like suspected gas leaks and locked myself out due to faulty locks I was asked why I had phoned Belvoir, they were shut and told to contact a tradesperson. After living in a property that was my home for over 5 years the least I would have expected from belvoir from a tenant who had always maintained payments and property was to thank me for my custom and wish me well in my new home.

I applied for a property through Belvoir, I was told from two different members of staff that because I was on a 0 hours contract that I would a letter from my employer stating that my days and hours are guaranteed to be 40+ a week (which they are) my employer sent this email, I paid half of the deposit and now Belvoir have stated that it wouldn’t have mattered either way. So I have been lied to, got my hopes up for nothing! My employer even phoned the office to explain. Why put me through all of that for no reason. Angry and upset doesn’t even cover it.

The staff are Rude, condescending and very unprofessional. We rented a 3 bed property for 3 tenants. There was only 2 beds in the FURNISHED house as was advertised. I bought a bed for my Brother. I got money deducted from my deposit for disposal of said bed. We kept the house immaculate during our tenancy. I got charged £110 for cleaning also. STAY AWAY! disgusting company. Stephen

Landlords- Please save yourself from frustration and exasperation and DO NOT use this company. Unprofessional, forgetful, unhelpful. I'm not sure how they remain in business, but frankly don't care. Just avoid.

This company is an absolute joke, they are rude, unhelpful, they left us in a flat for 3 days without lifting carpets which had been flooded with waste from an overflowing toilet, the staff are complete idiots, I have rented for 10 years and dealt with various landlords and I can honestly say ive never been so angry in my life at the ignorance of these fools, they could not give a damn about anything apart from the standing order that comes out your bank every month... if you have any sense, avoid like the plague!!!!!