When I first moved in 6 years ago Belvoir were fantastic. The last 2 years living in the flat were horrendous. Angie O'Rourke was dreadful to deal with - I can't tell if she's malicious or incompetent. She forgot how to use a key, lied in emails then completely ignored her own words being screenshotted and sent back to her, and tried to increase rent beyond the legal cap in place at the time. Quite embarrassing for the branch that she's the manager now, especially knowing from former colleagues of hers that she was known for being the "ditzy" one in the office.

If you are a tenant avoid, we moved into a property and within a month it was infested with rising damp and mould, they tried to blame us for it telling us not to put heating on during winter and keep windows open, we had professionals come out inspect and confirm it was due to a damaged roof, even after this they try to blame us and make no attempt to repairing the problem, when confronted all they had to say was move out if your not happy. Which was exactly what I did absolutely disgusting and unprofessional behaviour from them

Rented from Belvoir Falkirk in 2021 they made up a load of lies about condition the property was in, In an attempt to Claim the deposit safe deposit Scotland saw right though them give us a full deposit back avoid at all costs only interested in your money

Hi never used Falkirk branch. Wish I had as had a bad experience with the stirling branch

Bad experience with this branch, no confirmation of viewing appointments even after calling them twice, I would have turned up to find out the property was already rented.NegativeProfessionalism

Just to make ALL landlords aware that this company is Actively Blocking credible tenant's from having opportunity to Rent using an unfair and Biast Approach?! After contacting Several letting agencies ALL of which have confirmed NO problem at all to safely rent under government guidelines. Belvoir have Actively blocked and advised "100% credit score Long term A class historyTenant" from any opportunity of a property saying they will only "accept" homeless and people not an any current accommodation. Surly as a Landlord you would welcome a long standing well established good faith Tenant than an emergency occupier? The only reason during a Pandemic for a move from my current property occupied 4 years is it is being Sold. According to Belvoir that is not emergency enough. All Landlords deserve to know they are blocking good opportunity for genuine Tenant's. I will use another Agency however now mis out on the "Preferred" property which I am in no doubt any Landlord would have "wished" to a Genuine Tenant I hope you don't entrust these rouges to Market your property Unfair and frankly unfit Agent will only bring you probably the worst of renter's.NegativeQuality, Professionalism

Don't use this company. They will keep your deposit,causing you so much stress and anxiety. Property was cleaned and they say its not up to their standards. They still keep deposit. Don't give them satisfaction to con you.Staff it's not professional. My wife and I still suffering emotional damage that is done by those people in "Belvoir". They are only interested in your money not in service that they are payed to provide. They are truly the worst letting agent. They licence should be seized, as they are not fit for purpose. Not that this company it's incapable of doing the bussines I can also say that staff it's so rude and will treat you with contempt and rudeness. Especially certen staff who act like sheriff .