This company is an absolute joke, they are rude, unhelpful, they left us in a flat for 3 days without lifting carpets which had been flooded with waste from an overflowing toilet, the staff are complete idiots, I have rented for 10 years and dealt with various landlords and I can honestly say ive never been so angry in my life at the ignorance of these fools, they could not give a damn about anything apart from the standing order that comes out your bank every month... if you have any sense, avoid like the plague!!!!!