I applied for a property through Belvoir, I was told from two different members of staff that because I was on a 0 hours contract that I would a letter from my employer stating that my days and hours are guaranteed to be 40+ a week (which they are) my employer sent this email, I paid half of the deposit and now Belvoir have stated that it wouldn’t have mattered either way. So I have been lied to, got my hopes up for nothing! My employer even phoned the office to explain. Why put me through all of that for no reason. Angry and upset doesn’t even cover it.