We have no record on our data base or email records of ever having dealt with a Lee Chapman. Belvoir Doncaster have never dealt with any Landlord, Tenant, or Contractor of this name.

When the viewing was arranged Piotr stated he could move-in within the usual 3 to 4 weeks. He then discovered he was in his fixed term and could not give notice to his Landlord for 3 months, as he is still in his fixed term of the tenancy agreement until 14th June 2020. The property was advertised on Friday 13th March, 4 viewings were arranged for Monday 16th March. Piotr was one of these four viewings arranged. Three of the four people that viewed the property wanted to apply. The Landlord decided to take a holding deposit from another applicant. Piotr has added a comment to his review that he "messaged" our agency about his Landlord agreeing to an "early release agreement". This message from Poitr to say "we could go ahead" was received later in the week and after we had taken a holding deposit from the other applicants. We spoke to Piotr to let him know this. Chris Duffy Business Owner Belvoir Doncaster.

We have checked all of our records over the last 12 years and can confirm that we have no record of a Laura Wilkinson being a tenant, a landlord or a contractor. If anyone in Doncaster knows a Laura Wilkinson, we would be very grateful if you could let us have her contact details. Kind regards, Chris Duffy

Dear Andrew ... We spoke on our emergency contact number during the heavy rainfall and at the time of the flood warnings in Doncaster. Thank you for, as requested sending us the photos of the window via email, I hope emailing the information to us was not inconvenient; it is very helpful to us to see the problem. … I was pleased to give you the reassurance regarding your concerns over electrical safety. The flat was built around 20 years ago and has a valid E.I.C.R certificate. ... As discussed if you have any concerns about the plug socket getting wet you should immediately isolate it at the distribution board. Having a separate circuit for the kitchen appliances, should make this easier. … I was very pleased to hear that you and your partner are both well! And in these very difficult times your employment is not under any threat. … At the end of our call, you seemed to be quite happy with my “plan of action.”… Customer service is extremely important to us and I would be very grateful if you would email me on our usual email or give me a ring on my mobile to let me know about what you were dissatisfied with. … Kind regards Chris Duffy

*** Karolina Kalita lived with her parents Jerzy & Urszula Kudlacik from 4.5.2016 until 3.7.2019 *** When the tenants vacated, the property was left in an unacceptable condition. *** Karolina & her brother visited our offices a number of times behaving in a very abusive and aggressive manner. We had to ban them from our office. *** The Landlord replaced the central heating boiler 16.8.2020 with a good quality Ideal Logic + 30Kw. The boiler took two weeks to replace, as there were many access problems with the tenants. *** Belvoir used the dispute resolution service at the DPS. *** The DPS awarded the Landlord 100% of our claim a total of £675.00 as per the breakdown below. *** £160.00 – Gardening, Tidy front & rear gardens, drive way & dispose of waste. *** 75.00 - Oven Hob & Hood Cleaning. *** £75.00 - Clean property throughout. *** £21.42 - 6 days council tax. *** £105.00 - Supply & fit new toilet seat, rake out silicone to bath & re-seal, Supply chain to basin plug. Supply chain and chrome bath plug, supply & fit new shower head. *** £135.00 - Damage to bedroom carpets, lounge carpet and vinyl flooring. *** £10.00 - Removal of rubbish in green bin. *** £60.00 - Decoration required to bedroom 3. *** £33.58 - Check out Fee as per your tenancy agreement – see Section 4.1.5. *** The property was returned back to the condition it was in prior to the tenants move-in and re-let on the first viewing. *** Chris Duffy, Partner Belvoir Doncaster.

Our business has been built over many years on customer service and our reputation is extremely important to us … Google is not a format that I would like to use to reply to mudslinging, however, a couple of relevant facts are … We found Annalisa Grey excellent tenants who have looked after her property in an exemplary way … Before the end of the tenant's fixed term, Annalisa asked Belvoir to serve a section 21 notice to gain repossession of the property for her; we have done this ... Annalisa asked us via email to transfer the tenants bond from the DPS and to pay it into a company account for a company based in Jersey, we advised Annalisa that we could not do this … Annalisa Gray had a higher than expected outlay as when she moved out of her property, she told us it was in a "ready to move- into" condition … However, we had to send in cleaners to clean all of the kitchen appliances, empty and clean cupboards, clean all of the carpets empty the bins and tidy up the rear garden including “residues” left from her dog; Annalisa agreed these costs at the time.

We have no record of a Verity Wilton as ever being a tenant or a landlord ... "we are here to help, all genuine customers!" Kind regards Chris Duffy, Business Owner.

Friday 5.6.2020 @ 10.20am, Kathrine Mannion reported a Patio door that would not close. I spoke to the Landlord at 10.30am. Our contractor visited the property at lunchtime the same day. The contractor closed the door. The Landlady has given permission to proceed and a part is on order to repair the patio door sliding mechanism, a cost of around £70 - £80; it will be fitted in the next few days as soon as the part comes in. Kathrine Mannion asked the contractor if he could quote for a new door. Kathrine Mannion is a very confrontational character and uses very abusive language …“F” off etc. Kathrine Mannion has refused in the past to put requests to alter the property in relation to changes to decoration or major changes to the garden, in writing to us (email or letter). The Landlady asked that Belvoir made this clause in the tenancy agreement clear to the tenants. Kathrine Mannion has stated that it is their home and she will make any alterations she wants to. Chris Duffy, Business Owner.

Donna Aitken is not a Landlord or a Tenant of ours. Donna has a dispute with her neighbour who is renting a property from us. Both parties are accusing the other of abusive conduct. There has been no report to us of criminal damage or of the law being broken. Belvoir have advised both parties that if needed the Police should be called. Chris Duffy - Partner, Belvoir! Doncaster