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Belvoir - Doncaster

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Belvoir - Doncaster

A selection of reviews/testimonials by highest rating
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1.00 /5

We rented a house through these agencies for about 4 years. When the boiler broke down, once in winter and again in summer, we had to wait almost two weeks for repairs. The boss, Chris, is very unpleasant and even chauvinistic towards women, and not only towards women. Only the ladies who work there are nice and helpful. Unfortunately, the agency also behaved badly when we moved out. The house looked better after 4 years than when we moved in. We repainted the entire house and cleaned the carpets with a special vacuum cleaner. We really put a lot of work and effort into moving out. However, the agency came up with ridiculous explanations and charged us exorbitant prices for replacing the filter in the hood, prints on the carpet from the furniture even though in fact the carpet should have been replaced by the owner a long time ago, and many other nonsense. As a result, we did not get the bond back, which was about £600. I do not recommend this agency mainly because of the boss who was impossible to even talk to because, as he claimed, he had no time for me even though I and my family had been a client for many years. Overall, it's a big shame and the agency is considered one of the best on the market... I HIGHLY DO NOT RECOMMEND!!!NegativeProfessionalism, Value

review by Karolina Kalita

Reply from agent

*** Karolina Kalita lived with her parents Jerzy & Urszula Kudlacik from 4.5.2016 until 3.7.2019 *** When the tenants vacated, the property was left in an unacceptable condition. *** Karolina & her brother visited our offices a number of times behaving in a very abusive and aggressive manner. We had to ban them from our office. *** The Landlord replaced the central heating boiler 16.8.2020 with a good quality Ideal Logic + 30Kw. The boiler took two weeks to replace, as there were many access problems with the tenants. *** Belvoir used the dispute resolution service at the DPS. *** The DPS awarded the Landlord 100% of our claim a total of £675.00 as per the breakdown below. *** £160.00 – Gardening, Tidy front & rear gardens, drive way & dispose of waste. *** 75.00 - Oven Hob & Hood Cleaning. *** £75.00 - Clean property throughout. *** £21.42 - 6 days council tax. *** £105.00 - Supply & fit new toilet seat, rake out silicone to bath & re-seal, Supply chain to basin plug. Supply chain and chrome bath plug, supply & fit new shower head. *** £135.00 - Damage to bedroom carpets, lounge carpet and vinyl flooring. *** £10.00 - Removal of rubbish in green bin. *** £60.00 - Decoration required to bedroom 3. *** £33.58 - Check out Fee as per your tenancy agreement – see Section 4.1.5. *** The property was returned back to the condition it was in prior to the tenants move-in and re-let on the first viewing. *** Chris Duffy, Partner Belvoir Doncaster.

Contact details

Lettings Phone:

01302 322 122

Lettings Email:

doncaster@belvoir.co.uk

Opening hours

Monday-Friday: 09:00 - 17:00 Saturday: 09:00 - 12:30

Address

2 Croft Court, Church Street, Armthorpe, Doncaster, South Yorkshire, DN3 3FL, UK, DN3

About

Website:

https://www.belvoir.co.uk/doncaster-estate-agents

Over the last 15 years, our reputation has been built on an open and honest approach in everything that we do. We are an established Doncaster based Letting Agents and our fees are simple and transparent. We will help you to maximise the return on your investment property. Our team are passionate about what we do, and through our local knowledge and expertise, we can deliver you the best possible results. We believe that exceeding the expectations of both landlords and tenants will always be the key to our success. Check-out our Google reviews to find out what our customers have to say. Legal compliance for Landlords is complex and mistakes can be costly. Void periods and loss of rent can be costly. Using the wrong contractor can be a costly mistake. Stringent reference checking and using our well-established best practice, combined with the most up to date technology available, helps us to minimise your costs and maximise your revenue.

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