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Professional Properties

Canterbury House, Stephensons Way, Derby, DE21 6LY , UK, DE21

Claimed branch
4.0 589 reviews

Recent reviews

A selection of reviews, highest rated first. Not every review may be shown.

AnceK Yell

Ironic that they call themselves professional properties

I'm neither a tenant or a landlord. We were scheduling viewings for their properties. They were well aware that we are coming from London to Derby to see the house but they waited 3h after the property was let to let us know that there is no point of coming when we were halfway already. They also don't respond to emails and will avoid answering questions they don't want to answer - those will just be ignored no matter how many times you ask. How ironic that they call themselves professional properties. Couldn't be further from truth.

KaD-5 Yell

Beware future tenants

To all potential future tenants. Beware of this letting agency keeps money from deposit for ''damages'' that already exist in the house. They say from day one that they are aware of this for example a rusty oven, mould on the walls etc and in the end the tenants are charged. They are supposed to fix the issues but this never happens, so they keep the damages so as they charge the next tenant and so on. I keep searching the internet and every time I find out they do the same to many other victims. There is something fishy going on with them so please spare your money and go somewhere else that you may find honesty.

Anthony Oliver Google

Very poor, after renting a property with this letting agency it's safe to say I won't be using them again, on moving into the house I noticed slight damage, stains on carpets and redecoration needed to some parts of the house as well as …

Reply from Professional Properties: Hi Anthony. A few inaccuracies with your comments: 1. Firstly, you state that "they claimed for the damage..." as an agent, we take instructions from the landlord on what he/she wishes to claim for from the … More
G.H. Google

Rude and useless estate agent. Never answer the phone, when they do they are rude, don't take my details and …

P Talwar Google

Terrible company Where do we start. Firstly for all prospective landlords if you are thinking of using this company avoid like the plague. We have had a property which has been …

Reply from Professional Properties: Hello Lmx Kian. If you update your review to tell us your mothers name (as she will in our records as the landlord of the property) and property address then we can reply accordingly based upon our records. I can also then trace the 6 calls … More
Dave Baden Google

Had a viewing of a house changed 3 times with last minute notifications leaving those looking to view the house waiting. It took over two weeks, only to be told the property had been taken and that our 4th viewing was cancelled …

Reply from Professional Properties: Hello Mr Baden. I cannot find your name on our system to find out out which property this relates to and, therefore, can't look into this further. All viewings are essential to the sustainability of our business and I can assure you that … More
keshav murthy Google

Quality of houses are bad. Electricals don't work properly, all interiors are very old and unhygienic. Instead of fixing the electricals and clean up they come up with all excuses to avoid addressing the issues raised by tenants during …

Reply from Professional Properties: Here are our comments in response to your review: 'Quality of houses are bad' - with all due respect, you viewed the property and still decided to sign a tenancy. You also signed the ingoing inventory which stated that the property was in a … More

About Professional Properties

Professional Properties office

Helping Landlords and Tenants Since 1999 Professional Properties has been matching tenants with their ideal properties since 1999, and is one of the largest independent letting agents in the local area. Our team have a combined 80 years of lettings and property management experience. As well as offering bespoke lettings and property management services, we also sell current investment properties to investors who are either looking to buy their first buy-to-let property or are expanding or refreshing a current property portfolio.

Website: http://professionalproperties.co.uk

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