If I could give them a 0 out of 5 I would, this is the worst letting agents I have ever dealt with. We had so many issues as tenants that I wouldn't even be able to list them all down here. The worst being the rats that they would never deal with in the property and the £430 they tried to take out of our deposit without even consulting a professional to gain a quote for the 'damage' caused to the property. Even worse is the floods of emails we are still receiving stating that we owe them thousands of pounds because they neglected to inform the landlord that we no longer live in the property (it has been 5 months since we left). However good the property is, I urge you to not rent from streets ahead!!!!
BUNCH OF JOKERS
Very bad service
The worst estate agents ever! Don't EVER use them, especially if you are a landlord. The estate agent, Oke, lost the tenancy agreement contracts that we signed and when made so many mistakes in the paperwork. Keeps avoiding my calls and makes excuses, trying to hide the fact they lost the contract!
Bloody clowns! Sorted a viewing for 6 pm and left 1 hour early from work to make it on time. After driving 2 hours I was waiting 30 minutes the agent who wouldn.t pick up his phone . Then also found the train station which was 8 minutes drive and they told me 6 minutes walk , same was advertised on zoopla. WASTE OF TIME!
One of the worst lettings agency. Property management is as bad as you can ever imagined - Unprofessional, lying. I rented a property from them and they haven't even cleaned the flat when I am moving-in. Inventory check hasn't happened. Flooring is plastered to cover the rot and boiler is broken. Had been chasing up the property management to fix the issues and they never respond. Heavily frustrating and fed up with their non-service. Never recommend this lettings agency to any one.
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219 Lower Addiscombe Road, Croydon, Surrey, CR0 6RB, South East, UK, CR0
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