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Prospect - Bracknell

36 High Street, Bracknell, RG12 1LL, Bracknell Forest, RG12 1LL, UK, RG12

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4.7 2,198 reviews

Recent reviews

A selection of reviews, highest rated first. Not every review may be shown.

Hannah N Google

Kodie is an asset to the Prospect Team in Bracknell! Not only does she respond promptly almost every time I need to contact her, she also shows an understanding towards how the few different issues (maintenance) impact me in an emotional and psychological manner. I have several diagnoses which can affect my daily living and independence so not feeling judged and having difficulties acknowledged / issues resolved as promptly as possible is a need for me. Kodie always liaises with the Landlord and tries to ensure that I'm kept in the loop, where I can be. She always takes the time to answer any questions or concerns I have and reassures me that she, (and the agency) are there should anything be needed. Her customer service, care and understanding of the individual she's communicating with and working with is excellent. Thank you :)

Reply from Prospect - Bracknell: Hi Hannah, thank you so much for your wonderful review. We're thrilled to hear that Kodie's customer support has made such a positive impact on your tenancy. Her reliability and understanding truly reflect our commitment to providing quality service, and we appreciate you recognising her efforts.
Simon Lewis-Hill Google

Had 4 viewings with Rachel this evening and she made the experience really painless, very patient, not in your face or pushy but also there enough to guide us around. Of all the agents we have used recently Rachel and Prospect have left us feeling at most ease and comfortable continuing our purchasing journey. We are currently weighing up our options but will 100% be returning to Rachel to carry through on one of our options. Houses may sell themselves but the right person can make all the difference in the experience, thanks Rachel, a true credit to Prospect!

Reply from Prospect - Bracknell: Thank you, Simon, for your wonderful feedback! We're thrilled to hear that Rachel provided you with a customer-centric experience that was both patient and supportive. Your trust in us means a lot, and we look forward to assisting you further on your purchasing journey.
simon lewishill Google

Had 4 viewings with Rachel this evening and she made the experience really painless, very patient, not in your face or pushy but also there enough to guide us around. Of all the agents we have used recently Rachel and Prospect have left us …

Reply from Prospect - Bracknell: Thank you, Simon, for your wonderful feedback! We're thrilled to hear that Rachel provided you with a customer-centric experience that was both patient and supportive. Your trust in us means a lot, and we look forward to assisting you further on your purchasing journey.
Joe Munns Google

Harry from the Prospect team was always very helpful throughout the purchase of our house. Always responded quickly to emails and was a great help at getting us in contact with mortgage advisors and solicitors when they were taking a while to respond. Also during our time purchasing a house, our landlord was selling our flat using prospect. Harry was always good about giving us plenty of notice about viewings and making sure they fit a time that worked for us.

Reply from Prospect - Bracknell: Thank you, Joe, for your wonderful review! We're thrilled to hear that Harry from our Prospect team provided you with reliable support throughout your house purchase and ensured everything ran smoothly with your landlord's viewings. Your feedback highlights our commitment to customer-centric service, and we appreciate you taking the time to share your experience.
Liam Padbury Google

I recently enquired with Prospect about a property in Binfield and am extremely happy with the great service I received. The agent and office staff have been fantastic at giving advice around my personal situation as well as minimising all the stress that typically comes with finding and securing a rented property. I can’t fault them at all. Fantastic team, great service, highly highly recommend!

Reply from Prospect - Bracknell: Hi Liam Thank you so much for taking the time to leave this 5 star review for our lettings team in Bracknell, and we're please to hear that they were able to support you in finding a rental property. We wish you all the best in your new home. From the whole team at prospect Estate Agents in Bracknell.
Danijela Serbic Google

What a fantastic service from start to finish! Paul has been absolutely amazing, extremely professional, kind, and always there to answer any questions and offer support. I'm so grateful to him for making the sale of our house such a smooth and stress-free process.

Reply from Prospect - Bracknell: Thank you, Danijela, for your fantastic feedback! We're delighted to hear that Paul provided you with such reliable and supportive service, making the sale of your house a smooth and stress-free process. Your trust in our customer-centric approach truly means the world to us, and we look forward to assisting you again in the future!
Linda Ayitey Google

I had a very positive experience with Prospect Estate Agents. Megan was professional, friendly, and very helpful throughout the whole process. She kept me informed, responded quickly to my questions, and made everything feel smooth and straightforward. I really appreciated her support and would happily recommend her service 😊 …

Reply from Prospect - Bracknell: Hi Linda, Thank you for taking the time to leave this review and for your kind words regarding Megan. We wish you all the best from the whole team at Prospect Estate Agents in Bracknell.
JAY Lodhia Google

Fantastic service! As a PM my clients are happy! Tenants like the platform too and say it’s transparent and easy to use!

Reply from Prospect - Bracknell: Jay thanks for taking the time to post such lovely words, delighted our platform and support deliver!
Dee Quealy Google

We have been using The Depositary since it was first launched, it is a streamlined and efficient By end of tenancy process w Much provided clarity to tenants and we firmly believes reduces conflict to a minimum.

Reply from Prospect - Bracknell: Dee thanks for taking the time, on holiday no less, to write such amazing words. Your support from our launch has been spectacular and these words mean everything to the team.
Harvey & Wheeler Google

We’ve been using The Depositary from the beginning, and even then, we knew this would be a game changer to the Lettings side of Harvey & Wheeler. This allows us to use our time for more creative areas such as refurbishments, upgrades, constructive tenant changeovers instead of spending time as the “middle person” The Depositary back end with automation, updates, and chasers saves time at our front end – with the new additions of AI to parts of the service, things are becoming even more streamlined! Well done to Kristjan, Carla, and team – thank you for helping us make time to focus on other important bits of Lettings! All the best Wesley, Jemima, and team

Reply from Prospect - Bracknell: Guys thanks for taking the time to post such a fab review and for being with us on this incredible journey!

About Prospect - Bracknell

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Memberships and portals

Association of Residential Letting Agents National Association of Estate Agents

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