Appalling treatment by this office. Arranged to view a property with Farrell & Heyworth meeting us there. Sat outside waiting, they didn’t show up. Rang the office and they came out with a story that they had been trying to ring me and …

I rang 4 times on viewing a property I also went in person on a Saturday to be told by James Fontalba (Branch Manager) 'oh yes someone from the lettings department will contact me' I am still waiting now & this was the start of February when the listing went live it is now the 23/02/2015.

If you are a tenant looking for a property to rent I strongly advise staying clear of this incompetent & amateurish outfit that make a mountain out of dealing with simple property repairs.

I applied for a house with these. Paid for checks etc and was promised the house 3 weeks later I was told we couldnt have the house. Wouldnt trust these with my money again!!

Almost decided to buy the property, but we found one of the basement room sealed and we could not enter for viewing. Call to the South Shore branch to make another appointment for viewing the room on next week, but the person who spoke with …

Almost decided to buy the property, but we found one of the basement room sealed and we could not enter for viewing. Call to the South Shore branch to make another appointment for viewing the room on next week, but the person who spoke with me sound not happy and told me that room is just same size with the other room. He straight away hang up the phone when I told him I won’t buy it if I can’t view the basement room.

I applied for a house with these. Paid for checks etc and was promised the house 3 weeks later I was told we couldnt have the house. Wouldnt trust these with my money again!!

I would like to express my disappointment with the customer service I experienced on 14.07.17. I rented the property from Farrell Heyworth for over a year.I handed in my notice on 08th June and I gave them 4 weeks notice. I moved out on …