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Belvoir - Basingstoke

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

This agency was absolutely amazing in helping me find a new home, they were polite, understood what I needed. The agent involved Carol understood my needs as well as respected the privacy of the current tenant that was in the property. I have had some horrendous dealings with estate agents from dealing with new agents in trying to find a new home from my current one (where I am leaving) who do not care about me at all now that I am leaving, and don't respect my privacy one bit. It is a breath of fresh air when you deal with a company that is concerned for the customer and not for the sale. If you can use this agency as they are concerned about you and not about the sale. Very kind and very professional

Reply from agent

Sue, thanks for taking the trouble to leave this review. We try and treat everyone as we would expect to be treated ourselves. We're glad that Carole has managed things so well for you.

5.00 /5

If i could give 10 starts i would. The team at the Basingstoke offices is second to none. Kate helped me with the showing and move in processes. Being from the US i had no idea how letting in the UK was done. From showing to move in Kate was incredibly helpful answering all my questions and making the process very easy and smooth. Once living in the unit all my concerns were addressed in a timely manner and very professionally. Here is where the 10 stars comes in.... Jo Jones was the member of Belvoir that did my checkout with me. Not only was she very quick in getting the checkout process done, she was very fair and got me back all of my deposit! Going into this i had some concerns about how the process was going to go due to an awful experience with Samson and George. I had been living in the Belvoir unit for 6 months and still had not received my deposit back from the previous letting. After explaining this to Jo she gave me all the ammo i would need to go back to the DPS and get my deposit back. She was very passionate about defending not only me, but anyone who is letting any property from the horrible agents and landlords. Not only did i get all my deposit back from Belvior, but due to the guidance from Jo she also got my deposit back from the Samson and George scoundrels. All in all, if you need a place to live in Basingstoke or anywhere in the UK, GO WITH BELVIOR!

Reply from agent

Chris, thanks very much for leaving such a comprehensive review. This is perhaps the longest we've ever received! All too often an agent is criticised over deposit issues and I'm glad to hear that we've proved to be so pleasing in our approach. 10 stars isn't possible, but you could always like our Facebook page!

5.00 /5

A huge, huge thank you to Laura, Kate and Jo at Belvoir Lettings for all of there help and support over the last 7 years. The team we always there when you needed them, work done quickly and they were always cheerful on the phone and passionate about their work. The honestly look out for their tenants as much as they do their best for their landlords - Gonna miss you!

Reply from agent

Becky, thanks for taking the time to leave this review. Tenants don't often leave reviews, so it's particularly pleasing to gather that you've been so happy.

5.00 /5

I have been travelling many places for job reasons for long term. Tenancy terms are always a bit hectic when you leave the house specially after years. With Belvoir, the vacating formality really eased out with trust and they are very co-operative in terms of quick and smooth settlement. Carole, Shahida and Kate were very kind and helpful throughout my tenancy period. Maintenance department was quick and prompt in resolving the issues. And last but not the least, Jo who was amazing in getting deposit related formalities completed with Happy settlement :-)

Reply from agent

Sameer, thanks for taking the time to leave such a comprehensive review. It seems that you've been happy with everyone working here! We're always glad to hear when someone has been pleased with our efforts, especially when they've experienced every element of a tenancy and have moved on successfully.

5.00 /5
28.03.2019

First time buyer here, Belvoir has done a fantastic job. Made the whole experience easy and straight forward, I enjoyed speck to all the team very friendly people.

Reply from agent

Stefan, thanks for this. We're all very glad to hear that you've been so pleased with our efforts.

5.00 /5
25.03.2019
Everyone involved with our move was very attentive and helpful very enjoyable experience

Reply from agent

Adam, thanks for taking the trouble to leave this review. It's not often that moving is described as enjoyable, but we're glad that we've helped to make yours such a pleasant experience.

5.00 /5
25.03.2019

Belvoir Basingstoke are fantastic. When our previous Landlord needed to move back into the property Belvoir went out of their way to help us find a new home that would accept our dog. We have been in our home 18 months now & the service we receive from Belvoir is just as good, if not better, than it was at the start.

Reply from agent

Darren, thanks for taking the time to leave this review. We're all very glad to hear that you're so happy.

5.00 /5
25.03.2019
Fantastic

This agency was absolutely amazing in helping me find a new home, they were polite, understood what I needed. The agent involved Carol understood my needs as well as respected the privacy of the current tenant that was in the property. I have had some horrendous dealings with estate agents from dealing with new agents in trying to find a new home from my current one (where I am leaving) who do not care about me at all now that I am leaving, and don't respect my privacy one bit. It is a breath of fresh air when you deal with a company that is concerned for the customer and not for the sale. If you can, use this agency as they are concerned about you and not about the sale. Very kind and very professional

Reply from agent

Sue, thanks for taking the trouble to leave this review. We try and treat everyone as we would expect to be treated ourselves. We're glad that Carole has managed things so well for you.

5.00 /5
25.03.2019

This agency was absolutely amazing in helping me find a new home, they were polite, understood what I needed. The agent involved Carol understood my needs as well as respecting the privacy of the current tenant that was in the property. I have had some horrendous dealings with estate agents from dealing with new agents in trying to find a new home from my current one (where I am leaving) who do not care about me at all now that I am leaving, and don't respect my privacy one bit. It is a breath of fresh air when you deal with a company that is concerned for the customer and not for the sale. If you can, use this agency as they are concerned about you and not about the sale. Very kind and very professional

Reply from agent

Sue, thanks for taking the trouble to leave this review. We try and treat everyone as we would expect to be treated ourselves. We're glad that Carole has managed things so well for you.

5.00 /5
19.03.2019

Very pleased with Belvoir never had any issues , been with this aganecy for past 5 years and never had any problems , staff very friendly and helpful especially one particular lady named Jo :-) definitely recommend

Reply from agent

Maddie, thanks for this. It's always good to hear such a review from a tenant of such long standing.

Contact details
Sales Phone:

01256 809807

Lettings Phone:

01256 808116

Opening hours
Monday-Friday: 09:00 - 17:30 Saturday: 09:00 - 17:00
Address

10 New Street, Basingstoke, Hampshire, RG21 7DE, UK, RG21

About

No matter whether it be renting or buying, selling or letting, as far as Basingstoke and the surrounding area is concerned, Belvoir truly is the local property specialist. Having bought the long-established Redwoods business in 2013, Basingstoke property owners and buyers now have the advantage of dealing with a company which benefits from many years local experience and the support of a National brand. With prominent offices on New Street, Belvoir is ideally placed to service Basingstoke and the out-lying villages. All Belvoir staff are trained and experienced in their particular discipline. Whether you are seeking an accurate valuation of a property you wish to sell, or advice regarding a lettings matter, rest assured that you will be dealing with professional team of 15 staff. If you’re after… • A truly personal service. • Commitment to excellence • Transparent fees • Support of a national network …then once you’ve read the reviews on raterAgent, you’ll probably realise that you need search no further.

Our team

Jo Jones

Property Assessor

Emily Mills

Sales Negotiator

Kate Shore

Lettings Manager

Kirsty Ross

Maintenance Co-ordinator

Brian Linehan

Association of Residential Letting Agents
National Association of Estate Agents
Property Ombudsman Sales
Property Ombudsman Lettings
Tenancy Deposit Scheme
onthemarket
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Newspaper / Magazine
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Smart Viewing
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Video
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Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display
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Email / E-shot
Floor Plan
For Sale / To Let Board
Newspaper / Magazine
360 Photography
Professional Photos
Smart Viewing
Social Media Campaign
Video
Virtual Reality
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display
Property Brochure