Outstanding customer service from start to finish. The whole sales process from initial meeting (thanks Matthew) to exchange of contracts has taken under 3 months and gone without a hitch. Natalie, our move manager was outstanding, always cheerful with an excellent ‘can-do’ attitude. She kept us informed throughout the whole process liaising with buyers down the chain, solicitors and estate agents so we knew where everyone was, at every stage of the process. Thank you for all your excellent advice and hard work. I would have no hesitation in recommending the Basingstoke Team at Belvoir.
I have had very good service from the team at Belvoir over many years. I would like to give particular thanks to Natalie Painter the Move Manager. Throughout the sale of my flat Natalie has kept me informed at all times about the sale, contacting me at least once a week. She has been in touch with the buyers and their solicitor and with my solicitor. I really appreciated her help in arranging for the contents of the flat to be removed and for contacting the concierge to ensure that this went smoothly. Natalie has been extremely efficient, professional and friendly and my family and I are very grateful to her.and the team at Belvoir
I bought my first home through Belvoir and they were absolutely amazing from start to finish! Natalie was so helpful and kept me updated regularly throughout the whole process. I really am so pleased that the flat I have bought was sold by Belvoir as they made me feel so valued and treated me as an individual. They were not at all pushy and I already know that when I come to sell my flat, I will be using Belvoir. Also a special thanks to Keith who helped me measure up! Thanks again to Belvoir for making my first home purchase a truly special experience.
Belvoir handled both our sale and purchase and we were very impressed with the service received. Everything went smoothly and the whole process was less than 3 months from start to finish! We found Natalie did an excellent job in keeping us updated with the sale and purchase progression and tying together the chain. Everyone we dealt with at Belvoir was very professional and friendly. Our house was sold within days of going on the market with Belvoir meaning that we could move ahead quickly with our purchase. The moving in box was a very welcomed touch. Our only negative comment would be that Neale Turk (recommended solicitors) are to be avoided and we would suggest that Belvoir stop recommending them! Thank you again for all of your help, we are delighted with our beautiful new home :)
Belvoir handled both our sale and purchase and we were very impressed with the service received. Everything went smoothly and the whole process was less than 3 months from start to finish! We found Natalie did an excellent job in keeping us updated with the sale and purchase progression and tying together the chain. Everyone we dealt with at Belvoir was very professional and friendly. Our house was sold within days of going on the market with Belvoir meaning that we could move ahead quickly with our purchase. The moving in box was a very welcomed touch. Our only negative comment would be that Neale Turk (recommended solicitors) are to be avoided and we would suggest that Belvoir stop recommending them! Thank you again for all of your help, we are delighted with our beautiful new home :)
Belvoir handled both our sale and purchase and we were very impressed with the service received. Everything went smoothly and the whole process was less than 3 months from start to finish! We found Natalie did an excellent job in keeping us updated with the sale and purchase progression and tying together the chain. Everyone we dealt with at Belvoir was very professional and friendly. Our house was sold within days of going on the market with Belvoir meaning that we could move ahead quickly with our purchase. The moving in box was a very welcomed touch. Our only negative comment would be that Neale Turk (recommended solicitors) are to be avoided and we would suggest that Belvoir stop recommending them! Thank you again for all of your help, we are delighted with our beautiful new home :)
It's been a great pleasure with Belvoir. It was my letting agency for almost two years until recently. Their staff are very sensible, professional and prompt in dealing with the queries and any maintenance related requests. I would like to specially mention Laura Jones, Carole Archer, Kate Watson and Shahida Akhtar for their professional service and I take this opportunity to thank them for the same. In fact, recently Shahida has made the entire inventory check out process very smooth and easy. Lastly, I would love to come back to Belvoir again in the future. Thanks Belvoir!
Absolutely first class service. At first I questioned the value of a traditional estate agent against the competing likes of Purplebricks but as soon as my house sold and we purchased I could absolutely see the value of a tradional estate agent still and with Belvoir it went even further than this.. The updates, constant chasing throughout the entire chain on a daily basis when it was nearing exchange to just try and nudge all parties along, advice and suggestions on next steps to speed up the process etc was absolutely worth every penny being paid to Belvoir. Natalie has provided an exceptional service to us and she is extremely knowledgable in what she does (I myself have learnt a lot!), nothings an issue with Natalie. Matthew, Jamie and Emily have all been great to deal with and are true professionals at what they do. Thanks a lot again guys (especially Natalie for really bringing it home with the exchange & post sale service). Chad & Sophie
From beginning to the end Belvoir have been thoroughly impressive and professional and have kept in close contact with us the entire way. They have made this sale extremely easy and stress free and I would recommend them to anybody wishing to sell or buy a property. Thank you Belvoir for everything.
Our tenancy in Crown Heights, Basingstoke has been a very pleasant experience. Belvoir has each and every process defined and systematic way of proceedings from application of tenancy till claiming the Security Deposit. Special thanks to Shahida for managing our inspections and exit process smoothly and considering all our requests till we got the refund of security deposit. I must really appreciate for their transparent process. Interactions with Kate were also nice and professional. Given a chance again in UK our first preference will always be Belvoir. Cheers.
10 New Street, Basingstoke, Hampshire, RG21 7DE, UK, RG21
Website:
http://belvoir.co.ukNo matter whether it be renting or buying, selling or letting, as far as Basingstoke and the surrounding area is concerned, Belvoir truly is the local property specialist. Having bought the long-established Redwoods business in 2013, Basingstoke property owners and buyers now have the advantage of dealing with a company which benefits from many years local experience and the support of a National brand. With prominent offices on New Street, Belvoir is ideally placed to service Basingstoke and the out-lying villages. All Belvoir staff are trained and experienced in their particular discipline. Whether you are seeking an accurate valuation of a property you wish to sell, or advice regarding a lettings matter, rest assured that you will be dealing with professional team of 15 staff. If you’re after… • A truly personal service. • Commitment to excellence • Transparent fees • Support of a national network …then once you’ve read the reviews on raterAgent, you’ll probably realise that you need search no further.
Property Assessor
Sales Negotiator
Lettings Manager
Maintenance Co-ordinator