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Belvoir - Basingstoke

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

We have been very happy with the services of Belvoir, especially our contact Matthew Smith. Tempers can flare quite easily when buying a house and Matthew definitely has the correct temperament and experience to deal with this. Belvoir in general have been very good. Our first contact was Keith and we found him to be a great start to our journey. Thank you all :)

Reply from agent

James, thanks for taking the time to leave this review. Keeping calm in what are often stressful negotiations is very important and, as you point out, Matt's pretty good at this. Both he and Keith have been doing this for many years and we're all glad to hear that you've been pleased with our efforts.

5.00 /5
27.04.2019
Tenant review

From the start - viewing the property, to the checking out Belvoir have been excellent. They keep you well informed, act professionally and undertake their responsibilities efficiently. All communications are at speed, with no need to ever chase up. The checkout was carried out by Shahida in a very fair and informative manner. She was courteous, friendly, professional and involved me in the process. She kept me informed every step of the way and efficiently dealt with any queries I had. I am very satisfied with the service I received and would choose Belvoir and Shahida any day to deal with such matters. Letting agents get a bad name, but that is because those people have not had the pleasure of dealing with the staff at Belvoir.

Reply from agent

Nick,. thanks for taking the time to leave this review. It's good to hear that you're been through the whole cycle of letting and we've been consistent throughout.

5.00 /5
26.04.2019

As a private landlord & living a fair distance from my properties I rely upon my agents to act for me & make the best decisions in my absence. I can honestly say that Belvoir (Basingstoke) are a first class team. Whoever I deal with knows me, my property & is always super efficient in dealing with issues & requests. It takes all the stress off my shoulders knowing they look after my interests & I would not hesitate in recommending them as a letting agent. Its not very often you can give a 5 star review but in this instance well deserved. I wish all my agents were as good! Thanks Belvoir.

Reply from agent

Susan, thanks for taking the time to leave this review. We're always glad to learn when customers are pleased with us and continue to come back time and again.

5.00 /5
24.04.2019
Thank you to Belvoir - wonderful staff

We have recently moved from one property to another through Belvoir lettings Basingstoke. All of the staff were extremely efficient and lovely to deal with and helped to make the move seamless for us.. A big thank you to Kate, Jo, Carol and Abi. And we were delighted to receive all of our deposit back on the first property. Five star service!!!!

Reply from agent

Trish, what better testament than from someone who has experienced us once and volunteered for more of the same! Everyone's pleased to learn that you continue to be so happy with us.

5.00 /5

Me and my husband were firs time buyers when we found our house. We registered with a lot of local estate agents, but only in Belvoir they could find for us exactly what we were looking for in just 3 days. After we made an offer they help us in negotiating a lot of questions, as we didn’t really knew what to do at that point. The solicitor company that they working with were advised to us and they did a great job. We are collecting the keys tomorrow and are so exited. Natalie was the contact person that always tried to update, help, support, advise and chaise anything that was outstanding to make the purchase as smooth as possible. So a big Thanks to her and the whole team for effort and their hard job!

Reply from agent

Ola Ola, thanks for taking the time to leave this review. It's always good to hear when our efforts are appreciated.

5.00 /5
17.04.2019
From move in to move out - Brilliant

Belvoir have been absolutely amazing from start of tenancy to end of tenancy. Very efficient and so quick to respond with questions and very helpful. Jo Jones and Kate Shore have been outstanding. Would definitely recommend to anyone who is seeking a new home! Rachel and Phoebe

Reply from agent

Rachel and Phoebe, thanks for taking the time to leave this review. We're all happy to learn that you've been pleased with our efforts. Jo and Kate are particularly pleased to have been mentioned in dispatches!

5.00 /5
08.04.2019

Fabulous customer services. Nothing is ever too much trouble for them. Too many stars to single anyone out!

Reply from agent

Venetia, thanks for taking the time to leave this review. We're glad that you continue to be so happy with our endeavours.

5.00 /5

We couldn’t rate Belvoir highly enough. We have received a fantastic service from Emily & Keith being dedicated in finding us a buyer, through to Matt and Natalie dealing with solicitors and making sure our buyers are happy. We would like to give a big thank you to Matt who this week has gone above and beyond for us in a difficult exchange. He has been great in making sure everyone evolved has been on the ball right up to the last minute and keeping everyone in the chain up to date. Thank you all so much you are an amazing team.

Reply from agent

Dear Mrs Philpot, thanks for taking the time to leave this review. It seems as if you've been impressed with everyone with whom you've come into contact!

5.00 /5

Belvoir have always dealt in an extremely efficient manner with my buy to let property - its always a worry losing a tenant particularly when your mortgage is dependent on the rental income - the staff at Belvoir have been great at getting a replacement tenant quickly for me. Recently Jo Jones has dealt with my property - and the admin associated with the new tenancy and I would like to thank her for all her help in keeping me totally up to date and informed regarding the procedure. I would certainly recommend Belvoir to any landord. Elvina Parker

Reply from agent

Elvina, thanks for taking the time to leave this review. Voids don't usually cause problems when the property is well maintained and sensibly priced as your always is. We've been managing your property for many years now and it's good to hear that we still please you.

5.00 /5

I cannot fault the lettings or maintenance departments at Belvoir. The lettings department put 100% into their efforts and quickly found me replacement tenants when my first ones moved out after only one year. The maintenance department are prompt and efficient and take much of the stress out of fixing issues with their friendly and caring attitude. I certainly wouldn't think of using any other agents as my experience with Belvoir has always been positive.

Reply from agent

Dave, thanks for taking the time to leave this review. It's especially good to hear positive feedback regarding maintenance. The maintenance team have possibly the worst job insofar as they're forever giving landlords bad news!

Contact details
Sales Phone:

01256 809807

Lettings Phone:

01256 808116

Opening hours
Monday-Friday: 09:00 - 17:30 Saturday: 09:00 - 17:00
Address

10 New Street, Basingstoke, Hampshire, RG21 7DE, UK, RG21

About

No matter whether it be renting or buying, selling or letting, as far as Basingstoke and the surrounding area is concerned, Belvoir truly is the local property specialist. Having bought the long-established Redwoods business in 2013, Basingstoke property owners and buyers now have the advantage of dealing with a company which benefits from many years local experience and the support of a National brand. With prominent offices on New Street, Belvoir is ideally placed to service Basingstoke and the out-lying villages. All Belvoir staff are trained and experienced in their particular discipline. Whether you are seeking an accurate valuation of a property you wish to sell, or advice regarding a lettings matter, rest assured that you will be dealing with professional team of 15 staff. If you’re after… • A truly personal service. • Commitment to excellence • Transparent fees • Support of a national network …then once you’ve read the reviews on raterAgent, you’ll probably realise that you need search no further.

Our team

Jo Jones

Property Assessor

Emily Mills

Sales Negotiator

Kate Shore

Lettings Manager

Kirsty Ross

Maintenance Co-ordinator

Brian Linehan

Association of Residential Letting Agents
National Association of Estate Agents
Property Ombudsman Sales
Property Ombudsman Lettings
Tenancy Deposit Scheme
onthemarket
rightmove
Zoopla
Primelocation
Email / E-shot
Floor Plan
For Sale / To Let Board
Newspaper / Magazine
360 Photography
Professional Photos
Smart Viewing
Social Media Campaign
Video
Virtual Reality
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display
Property Brochure
Email / E-shot
Floor Plan
For Sale / To Let Board
Newspaper / Magazine
360 Photography
Professional Photos
Smart Viewing
Social Media Campaign
Video
Virtual Reality
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display
Property Brochure