Belvoir has acted as my letting agent for around 15 years and I have never had cause for complaint. They find tenants quickly when leases expire and all the admin work and charges are explained fully. They are great on maintenance issues, even taking the trouble to research prices on replacement items and then actually going to buy items from the local Argos store. This is very important to me as I live in Australia. Always friendly and helpful and highly recommended.
We have been using Belvoir (and their predecessors, Redwoods) for two apartments in Crown Heights, Basingstoke for 16 years. During that time they have succeeded in keeping both apartments let with minimal gaps between tenants. Belvoir are expert in managing tenancies in Crown Heights and with that expertise are able to use maintenance contractors who have the first class knowledge of all of the equipment and facilities in those buildings for the benefit of the owners and their tenants. We have excellent relations with the team of professionals at Belvoir and trust them to meet all of our legal obligations as landlords without taking advantage of our tenants.
As a landlord I have found Belvoir highly efficient at managing my properties from finding and vetting new tenants to informing me of any issues needing attention; providing qualified tradesmen to carry out any repairs in a timely and cost effective manner.
Belvoir Basingstoke have acted for me since 2015 and I have found them reliable, knowledgeable and efficient. Based on this, I have no hesitation in recommending them to other prospective purchasers/landlords.
Outstanding customer service from start to finish. The whole sales process from initial meeting (thanks Matthew) to exchange of contracts has taken under 3 months and gone without a hitch. Natalie, our move manager was outstanding, always cheerful with an excellent ‘can-do’ attitude. She kept us informed throughout the whole process liaising with buyers down the chain, solicitors and estate agents so we knew where everyone was, at every stage of the process. Thank you for all your excellent advice and hard work. I would have no hesitation in recommending the Basingstoke Team.
From the initial valuation through to the completion of my sale Belvoir have been fantastic. Jamie undertook the valuation of my property and secured a sale within a matter of days. Natalie then took over as my move manager and was absolutely brilliant at keeping me updated and organising things along what turned out to be quite a tricky chain. Natalie went above and beyond to work with the solicitors and estate agents further up the chain to get things moving. Both Jamie and Natalie were very professional and friendly; it was great to have a dedicated contact rather than the call centre of an online agent. I would highly recommend the service of Belvoir and if I ever move again I will certainly be using them.
We were long term tenants with Redwoods that turned into Belvoir. From Day 1 of our tenancy we were always treated with fairness and respect. Throughout the tenancy any problem has been rectified as quickly as has been possible through their excellent Maitenance logging service. Minor problems have been handled promptly and major issues have been raised and dealt with as quick as they can via agent communicating with the landlord. I couldn't recommend them enough as a tenant, and as a landlord you can be safe in the knowledge that your property will be in safe hands and your tenants well looked after.
We very much enjoyed the excellent customer care and consistent professionalism we received from Matt and the team at Belvoir! The excellent customer service continued long after a sale was agreed. Great communication and weekly updates every step of of the way. If it had not been for the proactive approach we would almost certainly missed out on the opportunity to purchase our next home. Thank you team Belvoir!
I couldn’t fault the staff at Belvior Estate Agents Basingstoke especially Natalie for keeping up date and while away another colleague Jamie kept me updated. If I was to sell/buy in the future, I would use Belvior Estate Agents and I highly recommend them. Thank you for all your hard work.
Great service from the day one. Always kept me informed from viewings and the feedback from viewings. Very professional staff. Prompt and afficient service. Would highly recommend Belvoir.
10 New Street, Basingstoke, Hampshire, RG21 7DE, UK, RG21
Website:
http://belvoir.co.ukNo matter whether it be renting or buying, selling or letting, as far as Basingstoke and the surrounding area is concerned, Belvoir truly is the local property specialist. Having bought the long-established Redwoods business in 2013, Basingstoke property owners and buyers now have the advantage of dealing with a company which benefits from many years local experience and the support of a National brand. With prominent offices on New Street, Belvoir is ideally placed to service Basingstoke and the out-lying villages. All Belvoir staff are trained and experienced in their particular discipline. Whether you are seeking an accurate valuation of a property you wish to sell, or advice regarding a lettings matter, rest assured that you will be dealing with professional team of 15 staff. If you’re after… • A truly personal service. • Commitment to excellence • Transparent fees • Support of a national network …then once you’ve read the reviews on raterAgent, you’ll probably realise that you need search no further.
Property Assessor
Sales Negotiator
Lettings Manager
Maintenance Co-ordinator