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Belvoir - Basingstoke

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A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5
08.10.2020
Professional but friendly

Since day one we’ve been treated very well and the whole processe went smooth as it should, so I can’t be happier with the whole journey since day 1 to the signing day.

Reply from agent

David, thanks for taking the time to leave this review. I apologise for the delay in responding. We're all very glad that you've been happy with us. Mike Jones

5.00 /5
29.09.2020
Diamond in the rough

I have been renting with Belvoir Basingstoke for nearly two years and I can honestly say they have always demonstrated the up-most professionalism and competence, from initial viewings through to communications and support. Any renter can give a list of bad experiences with agencies; Belvoir is the first agency I have felt able to recommend to anyone renting in this area. My best regards and thanks to the whole team.

Reply from agent

Lee, thanks very much for this. It's the first time we've been referred to as a "diamond in the rough", but we very much like it! Illness has resulted in an unacceptable delay in responding for which I apologise. You'll have gathered by now that the remainder of the business runs in a more timely manner I hope! Mike Jones.

5.00 /5
09.09.2020
Professional

I have had the best experience with the belvoir, excellent and professional. They have kept me informed with the whole process, the level of communication is what I appreciate most. Very quick at replying and finding solutions to my questions. Tracy was very professional when I viewed the property and had been so helpful since.

Reply from agent

Aaron, thanks for taking the time to leave this review. We're all very glad to learn that you've been pleased with our efforts.

5.00 /5
08.09.2020
Excellent Service!

Excellent Service! A huge thanks of appreciation goes to Kate, Abi, Tracey and all the staff at Belvoir Basingstoke for the professional manner in which you managed our tenancy and responded to any requests we might have had during our tenancy. Jo Jones who is brilliant at what she does, always friendly and professional. You are by far the best estate agents we have dealt with and we were hoping to get another property with Belvoir, but that was not possible at the time. However, in the future we will look for properties managed by Belvoir as our current move and agent has just emphasized how professional you are, especially you Jo, your caring, friendliness and attention to detail makes all the difference that we do not see elsewhere. We definitely recommend Belvoir Basingstoke; a more caring and professional team you will not find! Best wishes Debbie & Hugo Bradfield

Reply from agent

Debbie and Hugo, thanks for taking the time to leave this review. We hope that you end up coming back to the Belvoir fold in due course!

5.00 /5
17.08.2020
Feedback of letting process and staff

Just moved out of a belvoir managed rented property - been a tenant of the property for nearly 4 years. I have nothing but positive experiences from the whole of the belvoir team. Online maintenance service is very easy and effective to use and the couple of minor things I needed were always dealt with promptly. Check in and check out process handled by Shahida was very efficient and helpful too... Overall, I Would recommend this estate agent to any one looking for a rented property - the best by far of any agents I have dealt with.

Reply from agent

Stephen, high praise indeed! Thanks very much for this review. We're all very glad that you've been so happy. I apologise for the tardiness of my response. Mike Jones

5.00 /5
04.08.2020
Natalie is a superstar!

I’d like to thank everyone at Belvoir for all of the help and hard work that was put in to helping us by our first home! I’d like to give a special mention to Natalie Painter! Natalie is incredibly helpful and dedicated and always kept us in the loop which I was so thankful for. I genuinely believe that without all of her efforts and chasing she did on our behalf to overcome the obstacles we faced I don’t think the purchase would’ve gone through when it did. Me and my Mrs will forever be greatful to Natalie, so thank you again!!!

Reply from agent

Hassan, sorry it's taken so long to respond, but thanks very much for this review. Natalie often gets mentioned for her tenacity. So many house transactions can fall apart once they're in the hands of solicitors and someone like Natalie is of paramount importance in ensuring that our files are at the top of the pile! Mike Jones

5.00 /5
30.07.2020
Reply from agent

Thanks for this rating Ramona. It's always good to see that our customers are happy. Mike Jones

5.00 /5
28.07.2020
Reply from agent

Sai, thanks very much for this rating. Mike Jones

5.00 /5
16.07.2020
In these times we are living in atm the staff team were brilliant

Pain free move were kept informed every step of the way

Reply from agent

Wendy, thanks for this review. I can't believe that my response has been so late and I apologise for this, but we really do appreciate it. We're glad that you were happy with us in what have been very trying times all round. Mike Jones

5.00 /5
10.07.2020
Fantastic Lettings Agent. Tracey is 5 star ??????????

Reply from agent

Richard, thanks very much for this. It seems like Tracey earned her keep with her efforts on your behalf! We're all very pleased you've been so happy. Sorry it's taken so long to respond. Mike Jones

Contact details

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Opening hours

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Address

10 New Street, Basingstoke, Hampshire, RG21 7DE, UK, RG21

About

Website:

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No matter whether it be renting or buying, selling or letting, as far as Basingstoke and the surrounding area is concerned, Belvoir truly is the local property specialist. Having bought the long-established Redwoods business in 2013, Basingstoke property owners and buyers now have the advantage of dealing with a company which benefits from many years local experience and the support of a National brand. With prominent offices on New Street, Belvoir is ideally placed to service Basingstoke and the out-lying villages. All Belvoir staff are trained and experienced in their particular discipline. Whether you are seeking an accurate valuation of a property you wish to sell, or advice regarding a lettings matter, rest assured that you will be dealing with professional team of 15 staff. If you’re after… • A truly personal service. • Commitment to excellence • Transparent fees • Support of a national network …then once you’ve read the reviews on raterAgent, you’ll probably realise that you need search no further.

Our team

Jo Jones

Property Assessor

Emily Mills

Sales Negotiator

Kate Shore

Lettings Manager

Kirsty Ross

Maintenance Co-ordinator

Brian Linehan

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No memberships information available

No marketing information available

No awards information available