Very friendly, communicative and a pleasure dealing with. Thanks for all your help. Neil
From Start to Finish Emily was amazing customer service was outstanding very impressed and Emily went above and beyond i would definitely recommend using Belvoir Basingstoke for your next journey they keep you updated and informed a big Thank you again to Emily Peter and all the team
From when I first made contact to enquire about areas to live within basingstoke they were very supportive or suitable places to raise a child. From day one of viewing the property the agent explained the area and benefits as well as showing the property. Nothing was too much hassle. Jo Jones has managed the property while I lived there and she has always been very approachable with every visit. She was understanding if I was working and my son was home alone during holidays and would rearrange visits for when he wasn't there. Jo has always been helpful and supportive during my tenancy. For the end of tenancy Jo supported the process well ensuring I was able to retain my full deposit and kept me updated well throughout.
I had 3 issues that came up at the same time, the oven stopped working, a window latch broke and I had a leak in the bathroom. The workers arrived the very next day and he reset the oven, fixed the leak and replaced the window catch. As usual Belvoir maintenance Dept. were extremely helpful, professional and very efficient. I have got to know the Letting Team very well over the years and I cannot praise them enough. I have had ongoing health issues and they, in their usual professional manner have bent over backwards to accommodate various requests made by me. I would describe the team as very professional, empathetic, courteous, efficient, cheerful and always kind.
Me and my fiancée were actively looking for a first time house, we came across the one being sold by Belvoir in Basingstoke. Upon contact with them about the house they gladly met us at the property and gave us a tour and an explanation of the area, this was i believe done by Emily or Eleyne (sorry for the mix up they were both involved). We loved the property and were ready to make an offer within a few hours i received a call back about the offer and again all was accepted all within the space of half a day. Fast forward to March and everything moved forwards smoothly they really helped the whole process always checking to see if everything was ok, and they were extremely polite and friendly the whole time also. We have almost settled in now all thanks to them and the Belvoir team, we thank you so much and especially for the hamper. Thank you
We cannot recommend Peter and team enough!! We had 3 valuations from Belvoir and two other local firms, the other two firms were both hard sales people with much higher fees and considerably lower valuations. We went with Belvoir as we really liked Peter’s presentation and he made us feel at ease, we are SO glad we did!! Not only did we achieve his expected sale price but we were kept up to date throughout the process and he was even able to keep us calm when things got a little worrying. I cannot recommend this company enough, thank you so much for all your help Jasmine and Andrew.
Very seamless change of tenants by the great lettings team in Basingstoke. Excellent communication and service from all involved in reletting my property. I highly recommend Belvoir, Basingstoke Thanks to everyone!
As a seller having recent experience of other agents in Basingstoke, Belvoir stand out with their excellent communication between all parties seller, buyer and respective solicitors. It keeps a sale on track, ensures everyone feels included, even if the sale becomes somewhat lengthy and complicated. I would have no hesitation in recommending them to prospective clients whether buyer or seller, the whole sales team are excellent. Thank you Alistair, Emily, Eleyne, Peter and Katy.
I am a tenant with Belvoir Basingstoke and it has been always a pleasure dealing with the agency. Our boiler stopped working yesterday evening and today morning I informed Belvoir's maintenance team. Karen from the team was very proactive in helping to resolve the issue, she updated us with the status while coordinating with owner and got the maintenance team to fix the boiler within couple of hours. Thanks to her for saving us from 🥶🥶
I have used Belvoir in Basingstoke for the past years renting out my property and recently I used them to sell the same house. All the services I have used from them have been first class. On the letting side, they are quick to resolve faults that the tennant brings to their attention and keep on top of all the routine tasks. I haven't had to worry about my landlord obligations. On the selling side, they were flexible and quickly to come up with revised plans when buyers pulled out and gave great advice. From all the estate agents in Basingstoke, they are the best ones. Thankyou for the last 6 years.
10 New Street, Basingstoke, Hampshire, RG21 7DE, UK, RG21
Website:
http://belvoir.co.ukNo matter whether it be renting or buying, selling or letting, as far as Basingstoke and the surrounding area is concerned, Belvoir truly is the local property specialist. Having bought the long-established Redwoods business in 2013, Basingstoke property owners and buyers now have the advantage of dealing with a company which benefits from many years local experience and the support of a National brand. With prominent offices on New Street, Belvoir is ideally placed to service Basingstoke and the out-lying villages. All Belvoir staff are trained and experienced in their particular discipline. Whether you are seeking an accurate valuation of a property you wish to sell, or advice regarding a lettings matter, rest assured that you will be dealing with professional team of 15 staff. If you’re after… • A truly personal service. • Commitment to excellence • Transparent fees • Support of a national network …then once you’ve read the reviews on raterAgent, you’ll probably realise that you need search no further.
Property Assessor
Sales Negotiator
Lettings Manager
Maintenance Co-ordinator