Professional Performance

Based on my previous experience I always had the management through the same developer but when I expanded into Basingstoke market the developer didn’t offer a management option so I shopped around for a management company for the first time and chose a couple potentials. From the beginning Belvoir were very responsive and offered competitive rates. Carole specifically worked with me and was a tremendous help in the handover process. She communicated everything clearly and thoroughly. Very responsive with emails. After teaming up with Belvior they spared no time and found a tenant within 2 weeks we singed and the new flat was leased. So far its been a very positive experience and I would highly recommend Belvior.

About Tracey

I viewed two apartments this morning with Tracey and she was very friendly (she offered to me a lift to go to the other apartment, it was very kindly! ) and at the same time professional by using the overshoes and how she showed the apartments. I really appreciate what she did .

Jo lettings inventory clerk

Jo and the belvoir team are always on hand for anything always quick response and dealt with efficiently

Letting and sales

Top marks for Belvoir Basingstoke and staff members for the efficiency and friendly support with which they helped us to sell our property. Nothing was too much for them and our questions were always answered quickly and comprehensively whether by phone or email. Of particular note are Matthew and Jamie from Sales who presented the property to gather potential buyers, and Natalie who kept things moving with great determination and advised and assisted with practicalities. Thank you too to Belvoir Lettings who supported us through five years of renting out. Always helpful and efficient, Belvoir Admin and Maintenance ddepartments assisted us in looking after the property.

A cut above the rest

Mike Jones, Andrew Lowery and their team are excellent - be it Kirsty in Maintenance, Kate in Admin, Jo and Shahida in inspections / check outs and Tracey in lettings negotiations. They are certainly a cut above the rest and not the normal letting agents that can be grouped in the same pool as used car salesmen, lawyers and politicians. They are always prompt to respond, do not rip you off and Mike/Andrew gives sound and fair advice and certainly goes the extra mile. I trust them explicitly which is of paramount importance for me as I am not living near by where I can "pop round" to sort out problems myself. Mike and Andrew keep me abreast of legislation - which has become a pain of late (not them, the legislative changes!). As a consequence, I have been dealing with Belvoir Lettings (formerly known as Redwoods Lettings) since 1993, first looking after our original home which we subsequently let when we moved from the area, then sold (again through Redwoods/Belvoir) and in 2014/15 bought a number of additional properties in the area which Mike vetted for us and turned around onto the lettings market with minimum voids. I cannot recommend them highly enough!

Above and beyond

Natalie Painter helped us so much, she kept us in the loop with everything. At the top of the chain was a very difficult individual and without Natalie's effort we would probably still be trying to exchange. Thank you so much for all your efforts, it truly is appreciated.

Excellent & Amazing Customer service

As a first-time buyer, I had hundred of questions in my mind every day. Natalie was very professional and patience to deal with my enquires. She was always ready to go extra mile to help. I had absolutely amazing experience of buying my first house from Belvoir. I would recommend my friend & friend and would use Belvoir again for next purchase in future.

Sale and purchase made easy.

Belvoir (Basingstoke) were our agents for both the sale of our own property and the purchase of another one. Throughout the process Natalie from Belvoir kept in touch with all the solicitors and all other parties involved and constantly updated us on the progress of the sale and advised us of our actions and sorted out any potential holdups well in advance. Our property sold in ten days and then the sale and purchase took nine weeks to completion. We would highly recommend Belvoir to anyone thinking of moving.

Myself and my partner were both first time buyers so didn't have a clue what to expect when we started the process of buying our first home. With the help of Natalie and the team at Belvoir it was made so much easier. We went through a lot of stress with our Solicitor and Belvoir helped us every step of the way. Honestly can't thank them enough. Would Highly recommend them.

Excellent post sale service

Belvoir have provided outstanding service, particularly at the post sale stage. They were fantastic on updating us on the progress of our purchase as well and found us a much better property than we had intended on buying. They took the time to get to know what we were looking for in a property. All the staff are courteous and a delight to deal with. We highly recommend Belvoir!