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Belvoir Basingstoke

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

Our experience with Belvoir has been flawless so far, from squeezing us into a viewing, the viewing itself to the application/completion. Thank you so much to the whole team at Belvoir, but particularly Kris, Evelyn and Kate - couldn't recommend them enough.

Reply from agent

Hi Marcus, Many thanks for your great review I will pass your kind words onto the team Kind regards Brian

5.00 /5

The service I received from the first enquiry to the actual collection of keys and beyond, has been second to none. The agents are extremely well versed in the details of the properties they advertise and show. Made my entire experience a painless one. Thank you your team.

Reply from agent

Andrew, thank you for your kind words and taking the time to leave us a review!

5.00 /5

Was very much looking for leaving a review for Belvoir Sales and Lettings in Basingstoke. I have received the most beautiful dedicated service! As a first time buyer I was inexperienced and worried of all the Mortgage and buying a property procedures and all the regulations and some how Natalie made it so very easy and smooth. Excellent communication!! Always reliable even when she was poorly she called me to reassure me that all is going well! I very much recommend Belvoir in Basingstoke you simply won't regret! 👍🙂 Thank you Natalie ❤ Annie J

Reply from agent

Hi Annie, Many congratulations on your new home and I am really pleased our team provided a first class service to you. Natalie is a real asset for our team and ensures our buyers get into their properties as quickly as possible. Kind regards Brian

5.00 /5

Very happy with Elle's service! Bubbly and friendly as well as vey informative about the property and it's perks

Reply from agent

Many thanks Kai

5.00 /5

I have been a tenant with Belvoir Basingstoke since August 2021 and it has been always a pleasure dealing with the agency, either when arranging contracts or when dealing with repairs and maintenance. Highly recommended!

Reply from agent

Hi Vassilis, Many thanks for your great review and I am please you are enjoying your Belvoir home. Kind regards Brian

5.00 /5

I had 3 issues that came up at the same time, the oven stopped working, a window latch broke and I had a leak in the bathroom. The workers arrived the very next day and he reset the oven, fixed the leak and replaced the window catch. As usual Belvoir maintenance Dept. were extremely helpful, professional and very efficient.

Reply from agent

Hi Deborah, Many thanks for your fantastic review, our maintenance team love receiving this positive feedback. Kind regards Brian

5.00 /5

It's normally considered that an estate agent is there to represent the interests of the vendors who have engaged the agent. However, as buyers of a property marketed by Belvoir we were pleasantly surprised at the amount of effort put in by Natalie in making sure the chain was prodded at regular intervals, even assisting with our interactions with our own solicitors (at the end of the day Natalie knows the process and we don't so it's always good to get that info to help make sure everything is being done right!). Really pleased to find them essentially acting for both parties after the sale / purchase was agreed, and if we ever decide to sell we'll be using Belvoir (and hopefully Natalie!) as our agent. Very impressed and highly recommended!

5.00 /5

I have been a tenant through Belvoir Basingstoke for almost 4 years and their experience has always been first class. The last 6 months have been very troubling owing to the property I'm renting being sold by a different agent but the team at Belvoir Basingstoke have really looked after me through that unsettling time - by looking after my interests when it came to viewings, right up to finding me a replacement place to live. I am so pleased that I have been able to transition to a different property being managed by this fabulous team. They're all amazing but in particular I'd like to call out Kate Shore who has become a rock for me and truly given personal support and also Jo Jones who made the Check Out process so seamless it appeared effortless - I know this is far from the case but to return the deposit within 24 hours of my exit was unreal. Cannot rate this magnificent team highly enough.

5.00 /5

We sold our house through Belvoir last year. It was a long journey as we’d reserved a new build in Jan 2022 that wasn’t due to be ready til the end of 2022. The Belvoir team were amazing the whole way. We were really pleased with the photos and they were very professional for the open day and viewings. As advised by Belvoir we were up front with our potential buyers with the long lead time from the start but our initial buyers got cold feet and we had to market our property with very short notice. Belvoir picked this up and organised another open afternoon in less than 24 hours and within 72 hours we had new buyers locked in. When progressing with the exchange and completion Natalie went above and beyond. With various changes, required legal documents and mortgage extensions flying around it was a extremely stressful time for us. Natalie supported us and made many phone calls on our behalf to get us over the line. Without her help the purchase would have fallen through in the eleventh hour and we would have lost our new home. She is credit to the team. I would 100% recommend Belvoir.

Reply from agent

Many thanks Kate for your fantastic review for our sales team. The whole sales progression part of selling a home very often falls under the radar but Natalie works relentlessly to get our customers moved into their new homes. I hope you are settling in well. Kind regards Brian

5.00 /5
23.05.2023
Belvoir Basingstoke

We sold our house through Belvoir Basingstoke last year. It was a long journey as we’d reserved a new build in Jan 2022 that wasn’t due to be ready til the end of 2022. The Belvoir team were amazing the whole way. We were really pleased with the photos and they were very professional for the open day and viewings. As advised by Belvoir we were up front with our potential buyers with the long lead time from the start but our initial buyers got cold feet and we had to market our property with very short notice. Belvoir picked this up and organised another open afternoon in less than 24 hours and within 72 hours we had new buyers locked in. When progressing with the exchange and completion Natalie went above and beyond. With various changes, required legal documents and mortgage extensions flying around it was a extremely stressful time for us. Natalie supported us and made many phone calls on our behalf to get us over the line. Without her help the purchase would have fallen through in the eleventh hour and we would have lost our new home. She is credit to the team. I would 100% recommend Belvoir.

Contact details
Sales Phone:

01256 811220

Lettings Phone:

01256 830800

Opening hours
Monday-Friday: 09:00 - 18:00 Saturday: 09:00 - 15:00
Address

10 New Street, Basingstoke, Hampshire, RG21 7DE, UK

About

No matter whether it be renting or buying, selling or letting, as far as Basingstoke and the surrounding area is concerned, Belvoir truly is the local property specialist. Having bought the long-established Redwoods business in 2013, Basingstoke property owners and buyers now have the advantage of dealing with a company which benefits from many years local experience and the support of a National brand. With prominent offices on New Street, Belvoir is ideally placed to service Basingstoke and the out-lying villages. All Belvoir staff are trained and experienced in their particular discipline. Whether you are seeking an accurate valuation of a property you wish to sell, or advice regarding a lettings matter, rest assured that you will be dealing with professional team of 15 staff. If you’re after… • A truly personal service. • Commitment to excellence • Transparent fees • Support of a national network …then once you’ve read the reviews on raterAgent, you’ll probably realise that you need search no further.

Our team

Mike Jones

Director

Andrew Lowery

Director

Carole Archer

Lettings Co-ordinator

Natalie Painter

Move Manager

Jo Jones

Property Assessor

Michelle Swinton

Maintenance Co-ordinator

Emily Mills

Sales Negotiator

Sarah-Jane Sherwood

Sales Negotiator

Katy O'Connor

Sales Negotiator

Kate Shore

Lettings Manager

Kirsty Ross

Maintenance Co-ordinator

Tracey Caulkett-Shelley

Lettings Negotiator

Sandra Draper

Maintenance Co-ordinator

Laura Jones

Administrator

Abi Parker

Senior Administrator

NALS
Property Ombudsman Sales
Property Ombudsman Lettings
Safeagent
Tenancy Deposit Scheme
onthemarket
rightmove
Zoopla
Primelocation
Email / E-shot
Floor Plan
For Sale / To Let Board
Newspaper / Magazine
360 Photography
Professional Photos
Smart Viewing
Social Media Campaign
Video
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display
Property Brochure
Email / E-shot
Floor Plan
For Sale / To Let Board
Newspaper / Magazine
360 Photography
Professional Photos
Smart Viewing
Social Media Campaign
Video
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display
Property Brochure