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Martin & Co Aberdeen

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
3.00 /5
Reply from agent

Hi Aron, could you contact us as we can't find any records of you on any of our systems? Customer services is our top priority and if something has not been done to the expectation of our customers we'll rectify it. Please reply here, or contact us on 01224-636500 / aberdeen@martinco.com Kind Regards Maxine Card

3.00 /5
Reply from agent

Hi Aron, could you contact us as we can't find any records of you on any of our systems? Customer services is our top priority and if something has not been done to the expectation of our customers we'll rectify it. Please reply here, or contact us on 01224-636500 / aberdeen@martinco.com Kind Regards Maxine Card

2.00 /5
Reply from agent

Hi Lauran, thanks for your rating. I can see that you were a tenant in a property that we managed in 2008-09. Could you let us know how we could have made your experience better? Best regards, Eduardo Prato, Director, Martin & Co Aberdeen

2.00 /5

As a landlord I have had several problems with Martin and Co within a very short time, 3.5 months to be precise. To date I have no confirmation that any of the issues have or will be resolved. Presently and worryingly, I would deem them incompetent.

Reply from agent

Dear Karen, We take your comments very seriously. I believe you are coming in to the office to meet with our branch manager where hopefully all issues can be resolved.

1.00 /5

It is the most 3rd class letting compay in Aberdeen. I have been applying for viewing for last 1 month. They don't reply to the emails you send them. They would hardly attend your call and when they do, they will let you know that they can't arrange a viewing. Worst customer experience. Not recommended at all.

Reply from agent

Hi Tahir, Thanks for your comments. We did try to contact you in several occasion to your mobile phone. You did not have an option for us to leave a voicemail. We then, responded to your email, explaining that all the properties that you had enquired for (8 in total) had been taken, and that you could contact us if you wish to enquire about any other property. You never come back to us. It may be very frustrating for you to see properties being let so fast in Aberdeen. At our end, we did take reasonable and proportional steps to try to contact you and engage with you to offer alternative properties, even in a market where other agents would have never tried to contact you. If you're interested in any properties that we currently have on the market, please contact us on 01224-636500 or aberdeen@martinco.com. Yours sincerely, Eduardo Prato, Director, Martin & Co Aberdeen.

1.00 /5

Bad service, very rude customer support, and a complete lack of integrity in dealing with customers. Rather than fixing issues, they put the blame on the customer, which is, quite frankly, ridiculous.

Reply from agent

Dear Mr Alshaikhi, We cannot find your details in our system. Could you clarify in which capacity you did business with us, Martin & Co Aberdeen? We would like to thoroughly respond to your feedback, but with no information of your name in out system, and with no information provided by you with regards of the property, capacity and or dates, we are unable to respond further. We look forward to hearing from you. Kind regards, Eduardo Prato Director Martin & Co Aberdeen

Contact details
Sales Phone:

01224 636500

Opening hours

Unknown

Address

123-125 Rosemount Place, Aberdeen, AB25 2YH, UK, AB25

Servicing landlords with well-presented properties only. No compromise. Our business is tailored for high quality long-term tenancies. We thrive on the business of landlords and tenants with high expectation. We serve tenants in a way that they are delighted to remain in your property for the years to come. Thanks to our nationally recognised brand Martin & Co are able to attract discerning tenants for Aberdeen properties... no matter where they are property hunting from. Potential tenants can deep into 360° Virtual Interactive Tours, which dramatically improve the initial search experience and lead to faster and better quality tenancies. Landlords can benefit from our 'Manage and Protect' service which guarantees the rent and protect their legal position, among many other benefits. We are really confident and passionate about what we do. We command a very strong position in the letting arena in Aberdeen. Managing and letting properties is our business, but building long term relationship with our landlords and tenants is our passion.

Our team

No team information available

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