The Aberdeen branch of Martin & Co are absolutely awful. It’s difficult to say wether it’s the agency itself or just the people who have been employed at this particular branch. The process of moving in was painful as none of the staff could tell what supplier was used for the electricity. They bounced me between “Tennant Shop” and themselves. It was a bad sign that the staff in this branch didn’t know basic information about a flat they were renting out. The branch also sent out my personal number to someone who sent me a poorly written text asking if they could check the property to fit in two heaters. There was no official acknowledgment that this person was any part of Martin & Co and found it unacceptable that Martin & Co wouldn’t request this appointment themselves. They have also implied I have lost items and Dana fed the property however no one was competent enough to reference the original inventory. I strongly recommend avoiding this Martin & Co until they can employ the right people or at least do a better job at training them.

Always terrible service on the phone, flats look nice but often sterile, overpriced, samey decoration. With twelve days wait to view a house on offer (which is ridiculous!), just stick with the smaller agencies, private landlords or Aberdine Considine who can get you same/a couple of days wait for appointments. I wonder if the landlords who give them their properties know that they are missing out on rent or potential tenants because Martin & Co don't have the staff to do viewings. They never respond to online viewing bookings either.

Absolute robbers. Trying to get £140 off my £400 deposit for things I shouldn't have to pay for (resealing the shower which was molded before I moved in) Moved out on march 17th and I'm only hearing about this now. Took ages for any response. They had painted over the black mold in the bedroom to hide it so when I moved in two months later the whole back wall in my bedroom was black with mold. And the living room has a big patch of damp which I got told would get fixed (it never) Shouldn't of even been put up for rent as it was borderline not acceptable for living purposes. Do not go with Martin and co. Save yourself time and money

Absolute robbers. Trying to get £140 off my £400 deposit for things I shouldn't have to pay for (resealing the shower which was molded before I moved in) Moved out on march 17th and I'm only hearing about this now. Took ages for any response. They had painted over the black mold in the bedroom to hide it so when I moved in two months later the whole back wall in my bedroom was black with mold. And the living room has a big patch of damp which I got told would get fixed (it never) Shouldn't of even been put up for rent as it was borderline not acceptable for living purposes. Do not go with Martin and co. Save yourself time and money

Unfortunately, the worse agency in Aberdeen, just avoid them, they are unprofessional and ambiguous with customers 👎🏼👎🏼👎🏼 …

Poor and low services dont want to help dont want call back, dont want to support. Have to do all maintanace for myself. Late to reply. Dont care how tenants feel, but care to squash your money out of the pocket. Property managers are the worst, rude and dont give a damn if you need any help. Like wise suit yourself no additional support.

The Aberdeen branch of Martin & Co are absolutely awful. It’s difficult to say wether it’s the agency itself or just the people who have been employed at this particular branch. The process of moving in was painful as none of the staff could tell what supplier was used for the electricity. They bounced me between “Tennant Shop” and themselves. It was a bad sign that the staff in this branch didn’t know basic information about a flat they were renting out. The branch also sent out my personal number to someone who sent me a poorly written text asking if they could check the property to fit in two heaters. There was no official acknowledgment that this person was any part of Martin & Co and found it unacceptable that Martin & Co wouldn’t request this appointment themselves. They have also implied I have lost items and Dana fed the property however no one was competent enough to reference the original inventory. I strongly recommend avoiding this Martin & Co until they can employ the right people or at least do a better job at training them.

Appalling customer service

Stay away!! Terrible. Tried to blame me for their poor service. Don't do 100 tenancies when you can only do 5!!!!

Unfortunately, the worse agency in Aberdeen, just avoid them, they are unprofessional and ambiguous with customers 👎🏼👎🏼👎🏼