Service began badly and never improved. It seems that there is no communication between staff in the offices, this is the Aberdeen branch I'm talking about. Contacting the office was never a problem but you had to phone several time to speak to different people about the same thing before nothing was again done. when I viewed the fully furnished 2 bedroom property for me and my flatmate there was 2 beds and on the day we moved in there was only one bed, good thing my flatmate had somewhere else to stay. when we contacted martin and co about this we were asked did we need another bed. after this waited months to receive an inventory of the flat that was wrong when we finally got it, the shower was leaking into the flat down stairs and when we contacted martin and co we were told don't use the shower and they will get some one out next week, and that they would get in contact with us when this would happen, we assumed that the shower had been repaired as there was not further contact from them regarding it. this was just not a pleasant company to work with simple things that they said would be done never were and not a company i will ever rent with again.