I found Rob professional and knowledgable regarding letting my home. His guidance was excellent as it was the first time I had let my home. Thankyou
Harriet is so great. She is always there if we have any concerns or queries, and is always quick to get back to us. She is also really understanding about work and family life taking over (& how forgetful I am!)
Harriet has been fantastic at resolving a variety of issues whilst I have been a tenant through Northwood, with clear communication and promptly provided solutions. All members of the team are helpful, and will pick up and deal with problems in the absence of others - which is a real point of difference compared to my previous experiences.
Me and wife was put in a position of having to move to cyprus due to work commitments, the inevitable question arisen ( what to do with the house) at the time we was under a enormouse amount of pressure with work commitments. I decided to rent but didnt want the hassle of dealing with problems whilst abroad working also all the preperatio s before hand. When we met rob from northwoods who offerd the guarenteed rent scheme he literally releived all that pressure he was very knowligable and very informative clearly knew what he was doing. He payed attention to our needs and really cared about our worrys all went very smoothley, i would highly recommend rob for his unqustionable professionalism. In the future when we decide to buy another house and maybe rent it rob will 100% be my 1st port of call.
The team at Northwood Worcester were amazing in helping us find our new home. They took into consideration everything we required and were quick to deliver. The application process was quick and ran very smoothly. What we liked about Northwood was their wasn't any hidden fees when applied. You just pay your holding fee and in our case guarentour fee and that's it. The staff at Northwood are always very approachable especially Sarah, if I had any queries I would just pop her and email and she'd get back to me within an hour or so. We are now settled in our new home and couldn't be happier! Huge thank you to the team for making all of this happen!
Both Rob and Harriet have been invaluable in managing my property. They are both easy to communicate with and very helpful in every eventuality. I cannot recommend Northwood enough they have made my life so much easier. I would definitely recommend them and will continue to use them.
Jonathan, Maria and their team have been introducing tenants to my property for the past 13 years (that says it in a nutshell) - always helpful with advice and contacts for trusted contractors for maintenance works. They were recommended to me; it's a pleasure to endorse them
Management of our Rental Apartment. The initial advice given regarding the best package for us was considered and balanced - we have had no cause for disappointment in the choice we made. The flat has only been without tenants for about one week in 6 years - most importantly tenants have stayed for prolonged periods. This is in large part due to both the recruiting criteria employed and ongoing service offered them by the agency. Ongoing response to maintenance issues has been prompt, efficient and has always secured rapid resolution. Work completed by those contractors hired has been of a high standard. Harriet and her predecessors have all been excellent at managing this aspect of our contract. Jonathan not only advised us well when we first embarked upon our contract but offered invaluable assistance when we decided to finish renting in order to sell. We're terrifically grateful to Jonathan, Maria and the team for all their work and recommend this branch of Northwood in Worcester without hesitation.
We have been with Northwood for 2yrs and very happy, we have moved again and been helped by Robert and Harriet, both lovely people, helpful, funny, and nothing was too much trouble, credit to Northwood.
We dealt with Rob when securing our rental property. Rob and the whole team kept us informed at a stressful time and continue to ensure we are happy in the property by dealing with any maintenance or repair issues immediately. All the paperwork is clear and informative, and we were never made to feel like a hindrance when we called to check on the progress of our move. Thank you to everyone at Northwood.
41-43 Barbourne Road, Worcester, WR1 1SA, UK
Website:
http://northwooduk.com/worcesterOur business is all about people and property and we have had the pleasure of helping to match one with the other throughout Worcestershire since 2003.