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Northwood - Worcester

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5
08.08.2018
An amazing experience to rent

The team at Northwood Worcester were amazing in helping us find our new home. They took into consideration everything we required and were quick to deliver. The application process was quick and ran very smoothly. What we liked about Northwood was their wasn't any hidden fees when applied. You just pay your holding fee and in our case guarentour fee and that's it. The staff at Northwood are always very approachable especially Sarah, if I had any queries I would just pop her and email and she'd get back to me within an hour or so. We are now settled in our new home and couldn't be happier! Huge thank you to the team for making all of this happen!

Reply from agent

Hi Amy, Many thanks for taking the time to post feedback of your recent house move and for your positive comments; they are very much appreciated. I am glad to hear you have settled well into your new home and hope you will continue to be very happy there. Thank you again and best wishes from all of us.

5.00 /5
07.08.2018
Excellent

Both Rob and Harriet have been invaluable in managing my property. They are both easy to communicate with and very helpful in every eventuality. I cannot recommend Northwood enough they have made my life so much easier. I would definitely recommend them and will continue to use them.

review by Jane 07.08.2018
Reply from agent

Hi Jane, thank you for your kind feedback and positive comments. We have not been involved with your property for long and although it was already tenanted when you first came to us, there were issues that needed careful handling. It is all the more pleasing therefore that you have been so happy with our professional and friendly approach. It means a lot to Rob and Harriet in particular but thanks also from the whole team.

5.00 /5
06.08.2018
Excellent, as

Jonathan, Maria and their team have been introducing tenants to my property for the past 13 years (that says it in a nutshell) - always helpful with advice and contacts for trusted contractors for maintenance works. They were recommended to me; it's a pleasure to endorse them

review by Sean 06.08.2018
Reply from agent

Hi Sean, many thanks for taking the time to post feedback on your experience with Northwood over 13 years and for your wonderful comments. Happy customers who are willing to recommend us to others who then also become happy customers is truly the best thing for any business and makes us all here extremely proud and grateful. Thank you from all the team. It has been a pleasure to help.

5.00 /5
23.07.2018
Rental property management -

Management of our Rental Apartment. The initial advice given regarding the best package for us was considered and balanced - we have had no cause for disappointment in the choice we made. The flat has only been without tenants for about one week in 6 years - most importantly tenants have stayed for prolonged periods. This is in large part due to both the recruiting criteria employed and ongoing service offered them by the agency. Ongoing response to maintenance issues has been prompt, efficient and has always secured rapid resolution. Work completed by those contractors hired has been of a high standard. Harriet and her predecessors have all been excellent at managing this aspect of our contract. Jonathan not only advised us well when we first embarked upon our contract but offered invaluable assistance when we decided to finish renting in order to sell. We're terrifically grateful to Jonathan, Maria and the team for all their work and recommend this branch of Northwood in Worcester without hesitation.

Reply from agent

Hello Anita & Richard, it has been a pleasure to look after your property for the last 6 years and thank you for that. I am so pleased that the last piece of the jigsaw has fallen into place with the sale of the flat opening up the next chapter of the "Bellfield Masterplan". I hope all goes well with your relocation "up North" and there will always be a tea or coffee available here when you are visiting Worcester. With very best wishes from Maria, myself and the rest of the team.

5.00 /5
09.07.2018
Made moving less

We have been with Northwood for 2yrs and very happy, we have moved again and been helped by Robert and Harriet, both lovely people, helpful, funny, and nothing was too much trouble, credit to Northwood.

Reply from agent

Hi Shelagh, Many thanks for posting feedback about your recent move and for your lovely comments; I am so pleased that we were able to help find a new home for you and Derek and that you have been able to stay with Northwood. Hopefully no boiler breakdowns this Christmas! Best wishes from all of us.

5.00 /5
04.07.2018
Communicative and

We dealt with Rob when securing our rental property. Rob and the whole team kept us informed at a stressful time and continue to ensure we are happy in the property by dealing with any maintenance or repair issues immediately. All the paperwork is clear and informative, and we were never made to feel like a hindrance when we called to check on the progress of our move. Thank you to everyone at Northwood.

Reply from agent

Hi Kayliegh, Thank you so much for the lovely feedback. We are really pleased that you and your family have settled in your new home and that we have been able to help secure a longer tenancy for you. Hopefully Santa will have no problems landing in the garden! Best wishes from all the team.

5.00 /5
03.07.2018
Mr

I have been a landlord of 3 properties for more than 16 years. I used Jonathan / Northwood at the start of my business and I continue to do so today. Jonathan has always conducted himself and his business in a gentlemanly manner. As a landlord who lives overseas it is important to have confidence in the agent you use. This provides great peace of mind. I have not hesitated to recommend Jonathan in the past and I will continue to do so. Ron White.

Reply from agent

Hi Ron, it has been a pleasure to assist with your properties over the last decade and a half. Thank you for posting feedback of your experience with us over that time and for your kind comments which are very much appreciated. Best wishes from all of us.

5.00 /5
28.06.2018
Highly

Have been a tenant with Nortwood for 4yrs. Really helpful and friend staff never had a problem. Also available when needed. Cannot recommend highly enough.

review by Adam 28.06.2018
Reply from agent

Hello Adam, Many thanks for posting a review and for your lovely comments. It has been a pleasure to help over the last 4 years and great that you and Jessica are moving onto your next chapter together as property owners. We wish you every happiness in your new home. Best wishes from all of us.

5.00 /5
13.06.2018
Superb professionalism and

Having dealt with several letting agents Northwood Worcester is a real breath of fresh air. Welcoming, polite, friendly and helped us complete everything we needed to move into our lovely home. The after care and any further support is fantastic. Any maintenance/services are dealt with in a timely manner with qualified professionals.

Reply from agent

Hi James, many thanks indeed for taking the time to post your feedback and for your positive and complimentary comments. I can't believe it is fast approaching two years since you moved in and it is all the more rewarding to read your review based on your experience of Northwood over that amount of time. We hope you and the family will continue to be very happy in your home for a long time to come. Best wishes from all of us.

5.00 /5
21.05.2018
Fantastic

I have been in a property with Northwood's as my agent for nearly 3 years. All communication with the agents is professional but also very friendly and helpful. The agent help organise visits from contractors and are always available if I need them. If I look at moving property the team at Northwood's will be who I ask to help me move as I would be loathe to go to another agent as I have found them to be so responsive and helpful

Reply from agent

Hi Stuart, many thanks for taking the time to post a review of your experience with Northwood over the last 3 years and for your positive comments which are greatly appreciated. Customer service is at the heart of everything we do and our aim is very much to provide professional, friendly and helpful service. It is especially pleasing that you feel those things are exactly what you have had renting your home through us. We will be delighted to try and find you new accommodation as and when you need a bigger property. Best wishes from all of us.

Contact details
Sales Phone:

01905 330530

Lettings Phone:

01905 330530

Lettings Email:

worcester@northwooduk.com

Opening hours
Monday-Friday: 09:30 - 17:30 Saturday: 09:30 - 12:00
Address

41-43 Barbourne Road, Worcester, WR1 1SA, UK

Our business is all about people and property and we have had the pleasure of helping to match one with the other throughout Worcestershire since 2003.

Our team

Worcester Office

Association of Residential Letting Agents
Property Ombudsman Sales
Property Ombudsman Lettings
onthemarket
rightmove
Floor Plan
For Sale / To Let Board
Professional Photos
Social Media Campaign
Video
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display
Property Brochure
Floor Plan
For Sale / To Let Board
Professional Photos
Social Media Campaign
Video
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display
Property Brochure