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Northwood - Worcester

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5
15.08.2018
Excellent

I found Rob professional and knowledgable regarding letting my home. His guidance was excellent as it was the first time I had let my home. Thankyou

Reply from agent

Hi Nicola, Many thanks for taking time to leave a review for us on allAgents. Your positive comments are very much appreciated and Rob was very pleased to help. We understand that renting out a property for the first time can sometime be a bit daunting and more so when it has been the person's home with all the attachment and memories involved that one does not have with a buy-to-let property. Thank you for choosing Northwood to take care of it for you. Best wishes from all of us.

5.00 /5
12.08.2018
So

Harriet is so great. She is always there if we have any concerns or queries, and is always quick to get back to us. She is also really understanding about work and family life taking over (& how forgetful I am!)

Reply from agent

Hi Rebecca, Many thanks for taking the time to post some feedback on allAgents especially as you have been busy getting married since moving into your new home!! Many congratulations from all of us at Northwood. We hope that the new Mr & Mrs Taylor will continue to be very happy at the property and wish you both the very best of luck.

5.00 /5
10.08.2018
Brilliant

Harriet has been fantastic at resolving a variety of issues whilst I have been a tenant through Northwood, with clear communication and promptly provided solutions. All members of the team are helpful, and will pick up and deal with problems in the absence of others - which is a real point of difference compared to my previous experiences.

review by Jack 10.08.2018
Reply from agent

Hi Jack, Thank you for taking the time to post feedback and for your kind comments about the service you have had from us. It took a little bit longer than we ideally would have liked for the garden fence work to be completed after the storms and your patience at that time was very much appreciated. We hope you will continue to be very happy in your home for a long time to come. With best wishes from all the Northwood team.

5.00 /5
09.08.2018
Above

Me and wife was put in a position of having to move to cyprus due to work commitments, the inevitable question arisen ( what to do with the house) at the time we was under a enormouse amount of pressure with work commitments. I decided to rent but didnt want the hassle of dealing with problems whilst abroad working also all the preperatio s before hand. When we met rob from northwoods who offerd the guarenteed rent scheme he literally releived all that pressure he was very knowligable and very informative clearly knew what he was doing. He payed attention to our needs and really cared about our worrys all went very smoothley, i would highly recommend rob for his unqustionable professionalism. In the future when we decide to buy another house and maybe rent it rob will 100% be my 1st port of call.

review by Matt 09.08.2018
Reply from agent

Hi Matt, Many thanks for posting a review. Your positive comments are really appreciated by all of us here. I first came to see you at the house on 6 April 2017 and it has been a pleasure for us to help you through the journey of getting ready for and letting out your home nearly a year and a half later. We all hope everything goes really well for you during your time in Cyprus. With best wishes from me, Rob and the rest of the team.

5.00 /5
08.08.2018
An amazing experience to rent

The team at Northwood Worcester were amazing in helping us find our new home. They took into consideration everything we required and were quick to deliver. The application process was quick and ran very smoothly. What we liked about Northwood was their wasn't any hidden fees when applied. You just pay your holding fee and in our case guarentour fee and that's it. The staff at Northwood are always very approachable especially Sarah, if I had any queries I would just pop her and email and she'd get back to me within an hour or so. We are now settled in our new home and couldn't be happier! Huge thank you to the team for making all of this happen!

Reply from agent

Hi Amy, Many thanks for taking the time to post feedback of your recent house move and for your positive comments; they are very much appreciated. I am glad to hear you have settled well into your new home and hope you will continue to be very happy there. Thank you again and best wishes from all of us.

5.00 /5
07.08.2018
Excellent

Both Rob and Harriet have been invaluable in managing my property. They are both easy to communicate with and very helpful in every eventuality. I cannot recommend Northwood enough they have made my life so much easier. I would definitely recommend them and will continue to use them.

review by Jane 07.08.2018
Reply from agent

Hi Jane, thank you for your kind feedback and positive comments. We have not been involved with your property for long and although it was already tenanted when you first came to us, there were issues that needed careful handling. It is all the more pleasing therefore that you have been so happy with our professional and friendly approach. It means a lot to Rob and Harriet in particular but thanks also from the whole team.

5.00 /5
06.08.2018
Excellent, as

Jonathan, Maria and their team have been introducing tenants to my property for the past 13 years (that says it in a nutshell) - always helpful with advice and contacts for trusted contractors for maintenance works. They were recommended to me; it's a pleasure to endorse them

review by Sean 06.08.2018
Reply from agent

Hi Sean, many thanks for taking the time to post feedback on your experience with Northwood over 13 years and for your wonderful comments. Happy customers who are willing to recommend us to others who then also become happy customers is truly the best thing for any business and makes us all here extremely proud and grateful. Thank you from all the team. It has been a pleasure to help.

5.00 /5
23.07.2018
Rental property management -

Management of our Rental Apartment. The initial advice given regarding the best package for us was considered and balanced - we have had no cause for disappointment in the choice we made. The flat has only been without tenants for about one week in 6 years - most importantly tenants have stayed for prolonged periods. This is in large part due to both the recruiting criteria employed and ongoing service offered them by the agency. Ongoing response to maintenance issues has been prompt, efficient and has always secured rapid resolution. Work completed by those contractors hired has been of a high standard. Harriet and her predecessors have all been excellent at managing this aspect of our contract. Jonathan not only advised us well when we first embarked upon our contract but offered invaluable assistance when we decided to finish renting in order to sell. We're terrifically grateful to Jonathan, Maria and the team for all their work and recommend this branch of Northwood in Worcester without hesitation.

Reply from agent

Hello Anita & Richard, it has been a pleasure to look after your property for the last 6 years and thank you for that. I am so pleased that the last piece of the jigsaw has fallen into place with the sale of the flat opening up the next chapter of the "Bellfield Masterplan". I hope all goes well with your relocation "up North" and there will always be a tea or coffee available here when you are visiting Worcester. With very best wishes from Maria, myself and the rest of the team.

5.00 /5
09.07.2018
Made moving less

We have been with Northwood for 2yrs and very happy, we have moved again and been helped by Robert and Harriet, both lovely people, helpful, funny, and nothing was too much trouble, credit to Northwood.

Reply from agent

Hi Shelagh, Many thanks for posting feedback about your recent move and for your lovely comments; I am so pleased that we were able to help find a new home for you and Derek and that you have been able to stay with Northwood. Hopefully no boiler breakdowns this Christmas! Best wishes from all of us.

5.00 /5
04.07.2018
Communicative and

We dealt with Rob when securing our rental property. Rob and the whole team kept us informed at a stressful time and continue to ensure we are happy in the property by dealing with any maintenance or repair issues immediately. All the paperwork is clear and informative, and we were never made to feel like a hindrance when we called to check on the progress of our move. Thank you to everyone at Northwood.

Reply from agent

Hi Kayliegh, Thank you so much for the lovely feedback. We are really pleased that you and your family have settled in your new home and that we have been able to help secure a longer tenancy for you. Hopefully Santa will have no problems landing in the garden! Best wishes from all the team.

Contact details
Sales Phone:

01905 330530

Lettings Phone:

01905 330530

Lettings Email:

worcester@northwooduk.com

Opening hours
Monday-Friday: 09:30 - 17:30 Saturday: 09:30 - 12:00
Address

41-43 Barbourne Road, Worcester, WR1 1SA, UK

Our business is all about people and property and we have had the pleasure of helping to match one with the other throughout Worcestershire since 2003.

Our team

Worcester Office

Association of Residential Letting Agents
Property Ombudsman Sales
Property Ombudsman Lettings
onthemarket
rightmove
Floor Plan
For Sale / To Let Board
Professional Photos
Social Media Campaign
Video
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display
Property Brochure
Floor Plan
For Sale / To Let Board
Professional Photos
Social Media Campaign
Video
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display
Property Brochure