Hello Michael, customer service is genuinely the heart of our business. It is lovely to hear that the things we do as part of our service really do make a difference and ensure the process of letting a property is as stress-free as possible, which is very much the aim. Thank you so much for taking the time to post feedback. We wish you every happiness in your new home and if there are any issues, we are here to help. Best wishes

Thank you so much for taking the time to post feedback of your recent experience with Northwood, it has been a pleasure to help. Inventories and property photographs are a very important part of the letting documentation and help to avoid potential disputes further down the line, We all hope that you are settling in well and will be very happy in your new home. Best wishes

Hello Matt, thank you for posting feedback and for your kind comments. I can remember helping to clear out the old carpets from the property when you first viewed it and here we are 3 years later! Thank you for looking after the house so well. It is great that you have made it a lovely home for you and the boys. Best wishes & thanks from all of us.

Hi Sudds, thank you so much for taking the time to post feedback about your experience of renting a property through Northwood. It is great to hear that you found our fees to be more competitive than other agents but even better to hear that you enjoyed a great cup of tea with us! We love looking after our customers and when they feel looked after. Hope you are settling in well. Best wishes from all the team.

Hello Kate, Thank you so much for taking the time to post feedback of your experience of renting a property through Northwood and we all hope you have had a lovely first Christmas in your new home. It sounds obvious but as a business we deal with property and we deal with people and helping to match the two together. During viewings through to signing the tenancy agreement, it felt like the property was ideal for you and it was a pleasure to help. Best wishes from all of us.

Hi Phil, it has been a genuine pleasure for us to have been involved with your tenancy over very nearly a decade! It is a shame that the owners now need to sell the property but we hope you will be as happy in your new home as you have been in number 17. Thank you for taking the time to post feedback and for your very positive endorsement. Best wishes from the whole Northwood team.

Hi Chris, Thank you for taking the time to post feedback about your dealings with Harriet and for your positive comments. There will always be maintenance and repair issues from time to time with any property and where things do go wrong, we will always try our best to get things sorted out as quickly as possible. Best wishes.