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Northwood - Worcester

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5
25.09.2018
Outstanding

I had a property through Northwood - that when I firstly met Rob. Due to my personal circumstances I needed to move ASAP. After showing me around the property to which he was polite, friendly and professional. I was very grateful how quick, efficient and maintained in great communication with me, whilst arranging paper work. Which reduced my stress massively! Throughout my tenancy he always remained polite with a can do attitude. I then has regular contqct with Harriet whom's customer service was excellent. She understood how sometimes communication was a problem due to my working hours. Harriet always left me a message/email and understood I'd get back to her. She was always polite over the phone. Extremely friendly with again a can do attitude. When ending my tenancy. I had viewing to arrange to view the property. Both Rob and Harriet respected that it was still my home that I lived in. Worked to do show arounds when it suited me. Respected my home when doing the view in by removing shoes. Wasn't invasive and respected my privacy! Shame over staff didn't. Northwood would do better with agents like rob and Harriet. They are fantastic at what they do! With the correct work attitude!

Reply from agent

Hi Elizabeth, many thanks for taking the time to post feedback about Rob and Harriet and for your positive comments. As you experienced when you first wanted to view the property, it requires a certain cooperation from an existing tenant but we always do our best to keep any inconvenience to an absolute minimum as Rob and Harriet did. Thank you for leaving the property in excellent condition and with new kitchen flooring too. We hope you have settled well in your new home. Best wishes.

5.00 /5
25.09.2018
Rob and Harriet were

Very empathetic and easy to deal with throughout the process. Quick in responding and really helpful even when some issues arose, Rob and Harriet were both great to deal with! Thank you!

Reply from agent

Hi Aidan, Many thanks for taking the time to post feedback about Rob and Harriet, it is much appreciated. We hope you have settled in well to your new home. Best wishes.

5.00 /5
12.09.2018
Very

Rob was very professional during the viewing of the house I now rent. Sarah has been very understanding of my personal circumstances and has catered to my family's every need. All the staff are a credit to Northwood. I would highly recommend Northwood.

Reply from agent

Hi Leianne, Thank you for taking the time to post feedback about your experience of letting a property through Northwood and for your positive comments. It is very much appreciated and by Sarah and Rob in particular. We understand that moving house can be a stressful time and can involve stressful situations. We are here to help (but maybe not with delivering a Friday night takeaway!). Best wishes from the whole Northwood team.

5.00 /5
10.09.2018
Brilliant

Robert was very helpful and professional through the renting process, even going the extra mile to make the process easier. I can't fault the communication and the flexibility around viewings. I fully recommend Northwood, thank you

5.00 /5
22.08.2018
Excellent professional

Rob and Sarah were both extremely helpful throughout the application and moving process. They were knowledgeable, professional and efficient which meant everything went very smoothly. I felt well informed throughout the whole process due to their excellent communication. Thank you!

Reply from agent

Hi Katie, Thank you for taking the time to post feedback about your experience with Northwood whilst finding and securing your new home. It has been our pleasure to help and we all hope that you will be very happy there. We strive to provide a highly professional and friendly service and Rob and Sarah were particularly pleased with your kind comments. Best wishes from all the Northwood team.

5.00 /5
21.08.2018
An amazing agency with

An amazing agency with professional people! I would like to say big thank you to the WHOLE TEAM in Worcester.:) Very professional staff from a viewing with Robert through all document process with checking and informing about an ongoing process with application. Collecting the keys and signing an agreement was very smooth. Customer approach for 5 star!!! I know what I paid for. My two previous agencies are far behind Northwood. Thank you Robert, Harriet, Sarah, Jonathan, Maria!!!!!

review by Daga 21.08.2018
Reply from agent

Hi Daga, Thank you so much for taking the time to leave feedback on allAgents about finding a new home through Northwood Worcester. From the first viewing with and Piotr back in August, signing your tenancy agreement with you both 2 weeks later and helping you get settled in to your new home, it has been an absolute pleasure to help. We hope that you both will be very happy there for a long time to come. Best wishes from all of us at Northwood Worcester.

5.00 /5
15.08.2018
Excellent

I found Rob professional and knowledgable regarding letting my home. His guidance was excellent as it was the first time I had let my home. Thankyou

Reply from agent

Hi Nicola, Many thanks for taking time to leave a review for us on allAgents. Your positive comments are very much appreciated and Rob was very pleased to help. We understand that renting out a property for the first time can sometime be a bit daunting and more so when it has been the person's home with all the attachment and memories involved that one does not have with a buy-to-let property. Thank you for choosing Northwood to take care of it for you. Best wishes from all of us.

5.00 /5
12.08.2018
So

Harriet is so great. She is always there if we have any concerns or queries, and is always quick to get back to us. She is also really understanding about work and family life taking over (& how forgetful I am!)

Reply from agent

Hi Rebecca, Many thanks for taking the time to post some feedback on allAgents especially as you have been busy getting married since moving into your new home!! Many congratulations from all of us at Northwood. We hope that the new Mr & Mrs Taylor will continue to be very happy at the property and wish you both the very best of luck.

5.00 /5
10.08.2018
Brilliant

Harriet has been fantastic at resolving a variety of issues whilst I have been a tenant through Northwood, with clear communication and promptly provided solutions. All members of the team are helpful, and will pick up and deal with problems in the absence of others - which is a real point of difference compared to my previous experiences.

review by Jack 10.08.2018
Reply from agent

Hi Jack, Thank you for taking the time to post feedback and for your kind comments about the service you have had from us. It took a little bit longer than we ideally would have liked for the garden fence work to be completed after the storms and your patience at that time was very much appreciated. We hope you will continue to be very happy in your home for a long time to come. With best wishes from all the Northwood team.

5.00 /5
09.08.2018
Above

Me and wife was put in a position of having to move to cyprus due to work commitments, the inevitable question arisen ( what to do with the house) at the time we was under a enormouse amount of pressure with work commitments. I decided to rent but didnt want the hassle of dealing with problems whilst abroad working also all the preperatio s before hand. When we met rob from northwoods who offerd the guarenteed rent scheme he literally releived all that pressure he was very knowligable and very informative clearly knew what he was doing. He payed attention to our needs and really cared about our worrys all went very smoothley, i would highly recommend rob for his unqustionable professionalism. In the future when we decide to buy another house and maybe rent it rob will 100% be my 1st port of call.

review by Matt 09.08.2018
Reply from agent

Hi Matt, Many thanks for posting a review. Your positive comments are really appreciated by all of us here. I first came to see you at the house on 6 April 2017 and it has been a pleasure for us to help you through the journey of getting ready for and letting out your home nearly a year and a half later. We all hope everything goes really well for you during your time in Cyprus. With best wishes from me, Rob and the rest of the team.

Contact details
Sales Phone:

01905 330530

Lettings Phone:

01905 330530

Lettings Email:

worcester@northwooduk.com

Opening hours
Monday-Friday: 09:30 - 17:30 Saturday: 09:30 - 12:00
Address

41-43 Barbourne Road, Worcester, WR1 1SA, UK

Our business is all about people and property and we have had the pleasure of helping to match one with the other throughout Worcestershire since 2003.

Our team

Worcester Office

Association of Residential Letting Agents
Property Ombudsman Sales
Property Ombudsman Lettings
onthemarket
rightmove
Floor Plan
For Sale / To Let Board
Professional Photos
Social Media Campaign
Video
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display
Property Brochure
Floor Plan
For Sale / To Let Board
Professional Photos
Social Media Campaign
Video
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display
Property Brochure