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Northwood - Worcester

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5
15.08.2019
Excellent service throughout

Excellent service throughout our dealings with Northwoods. Would strongly recommend. We’re really happy with our rented home and the staff at Northwoods helped make our move as smooth as possible.

Reply from agent

Hi Michael, Thank you very much for taking the time to post feedback of your dealings with us and for your lovely comments which are very much appreciated. We hope you are now well and truly settled in and if you have any issues at any point, we will be happy to help. Best wishes from all of us at Northwood. Jonathan

5.00 /5
14.08.2019
High standard of service.

I have been dealing with Northwood Worcester for over a decade now and have more than one property on their books. I have always found them to provide an excellent service. They are expedient with their response and seem to balance the needs of tenants and landlords well. Any queries are dealt with in an efficient, effective and professional manner.

Reply from agent

Thank you for posting a review Emma and for your kind comments. It has been a pleasure to be involved with your properties over the last 10 years and to provide you with non-stop guaranteed rent over that time. Your pro-active approach to keeping both properties well-maintained has helped to secure and retain some excellent tenants all of which contributes to your investment return. Many thanks. Jonathan

5.00 /5
13.08.2019
Amazing! From the start

Amazing! From the start Northwood staff was amazing. They've been professional, helpful all the time and sooo quick So glad we choose Northwood , fantastic team , absolutely no hesitation in recommending Northood ! Easy&Quick Thanks Robert,Sarah&Harriet

Reply from agent

Hi Sebiha, Thank you for leaving your wonderful review. The best advert for any business is a happy customer willing to recommend it to others and it gives us all a warm glow inside to know we are getting it right. We hope you continue to be very happy in the flat and if you have any problems at any time, we are here to help. Best wishes and thanks again. Jonathan

5.00 /5
13.08.2019
Friendly, helpful and

Friendly, helpful and personable staff who are always available and happy to help with any issues. I would recommend Northwood Worcester to anyone seeking accommodation. Very happy with all of the staff, especially Harriet.

Reply from agent

Hello Anthony, Many thanks for sparing the time to leave a review for us and for your positive feedback. It has been a pleasure to help facilitate your move back to Worcester and it is lovely that you have settled in so well along with the 4-wheeled lady. We will be keeping an ear out to see how long it takes your accent to revert back to Midlands vernacular! Best wishes from all of us. Jonathan

5.00 /5
13.08.2019
Northwood is our agency and

Northwood is our agency and they have been extremely friendly and prompt in answering our queries and have handled the whole moving in process very efficiently and were very supportive. The only thing I don't like is the quarterly inspection but most agencies seem to do that these days. I am sure they all have their reasons but personally it makes me feel very temporary and uncomfortable. So far definitely my favourite agency though!

review by B 13.08.2019
Reply from agent

Hello B, Thank you so much for taking the time to post feedback and for your lovely comments. Inspections are part of what we are required to do on behalf of owners to check that properties are being looked after. Once we are confident that is the case however and we have got to know new tenants better over time, we are sometimes able to reduce the frequency of such inspections. We want you to feel happy and settled living in your new home and if you would prefer a longer tenancy term at some point, we would be more than happy to discuss this. Kind regards from all of us at Northwood. Jonathan

5.00 /5
28.07.2019
I have rented with Northwood

I have rented with Northwood for 7 years, all the staff were really friendly and helpful. If ever anything needed doing to the house they were straight on it to get it sorted, not that much needed doing as they rent decent houses. I have just purchased the house from my landlord who lives in another country so Jonathan was the 'go between'. He was so helpful conversing between us and clearing up any questions I had. He helped it be a smooth transaction and went above and beyond to help. An excellent team at Northwood Worcester. Would use them to rent my house out in the future.

Reply from agent

Hi Tara, Many thanks for your review and your lovely comments. It has been a pleasure to look after the property over the last 7 years and your help in that is very much appreciated. It is the \"icing on the cake\" that you have been able to buy the property that has been your home for so long and I love what you have done with the front door! Wishing you many more years of happiness there. Best wishes from all the Northwood team.

5.00 /5
11.06.2019
Recommend them without

I have dealt with other Agents with mixed experience. Northwood's advertisement was accurate and detailed. I have found them helpful, the staff are very positive, professional & personable making the rental of my current abode a relaxed and easy experience I could recommend them without reserve.

review by MW 11.06.2019
5.00 /5
07.06.2019
Sad to be

I have rented through Northwood for the past 2 years, at a pivotal point in my life. All staff have been polite, helpful and understanding, and have attended to any matters promptly. I have been pleasantly surprised and reassured throughout the tenancy, and will be sad to be leaving (however we have outgrown the property!!)

Reply from agent

Hi Helen, It was a pleasure for us to help you find a new home when you needed one 2 years ago and especially so having previously helped some years before with a property in a different area. Thank you for taking the time to post some feedback and for your kind comments. It is a shame that you are moving on but a lovely positive outcome that it is to a larger family home and that the last 2 years has been a stepping stone in the journey. With very best wishes from all of us at Northwood. Jonathan

5.00 /5
29.05.2019
Excellent

We were delighted with the service we received from Northwood. As “newbies” renting our first flat it was such a relief to be dealing with such a friendly and helpful team, who were on hand to answer all our questions and to make the whole process as straight-forward as possible. What made Northwood stand out from other agents was their great customer service and “human” approach to the application process. Jon, Robert and Sarah and the rest of the team do a fantastic job and I would highly recommend them to anybody looking to move in the Worcester area. Hope to deal with them again in the future.

Reply from agent

Hi James, Many thanks for taking the time to post feedback of your experience of finding a new home through us, it has been a pleasure to help. It is a great part of what we do when we feel that a property is a perfect match for a customer and I certainly felt that from the first viewing with you and Rosie. I hope you are settling in well and will be very happy there. Good luck too with the business. Best wishes from all of us here. Jon

5.00 /5
28.05.2019
Professional, friendly

I cannot reccomend Northwood enough. Every step of the way, the staff have been helpful, supportive and nothing has ever been too much. Everything has been handled professionally, but in such a friendly manner too. Every time we have contacted each other regarding the property, things have been dealt with swiftly and in a positive way.

review by Kali 28.05.2019
Contact details
Sales Phone:

01905 330530

Lettings Phone:

01905 330530

Lettings Email:

worcester@northwooduk.com

Opening hours
Monday-Friday: 09:30 - 17:30 Saturday: 09:30 - 12:00
Address

41-43 Barbourne Road, Worcester, WR1 1SA, UK

Our business is all about people and property and we have had the pleasure of helping to match one with the other throughout Worcestershire since 2003.

Our team

Worcester Office

Association of Residential Letting Agents
Property Ombudsman Sales
Property Ombudsman Lettings
onthemarket
rightmove
Floor Plan
For Sale / To Let Board
Professional Photos
Social Media Campaign
Video
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display
Property Brochure
Floor Plan
For Sale / To Let Board
Professional Photos
Social Media Campaign
Video
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display
Property Brochure