Hi Matt, Many thanks for posting your feedback on renting a property through Northwood Worcester and for your positive comments which are very much appreciated. We strive to give a professional, helpful and friendly service and it is great to hear that you feel that is exactly what you had from us. We hope you will be extremely happy in your new home and although it is not one that we are managing for the owners, we are here to help if you have any queries regarding the tenancy. Best wishes.

Hi Reddevilfan (love the name!), thank you very much for taking the time to leave feedback and for your positive comments. It is especially pleasing to see you have rated out tenant fee as "Good". There is much in the media at the moment about tenant fees generally and some other companies charge over £600 for a couple to take a tenancy. Our fee is £200 including VAT for up to 2 adults as you know. I hope you are both settling in well to your new home in WR1 and hope you will be very happy there. Best wishes.

Many thanks for your kind comments and for taking the time to post your feedback. It has been a pleasure to find tenants for you since 2011 and the excellent level to which the properties are presented has helped enormously in finding excellent tenants. Thank you.

Hi Josh, It has genuinely been a pleasure to help you find a new home and I hope all three of you will be very happy there for a long time to come. Thank you so much for your kind comments (and also for the very scrummy doughnuts that did not last long!). Best wishes from all of us.

Hi Paul, Many thanks for taking the time to leave feedback on your experience of letting through Northwood and for your positive comments which are very much appreciated. We hope you settle well into your new home and the wonderful amenities nearby might help a little in this process. Best wishes from all of us.

Thank you for your kind review. We love hearing when we've provided a positive experience.

Hi Louise, thank you for taking the time to post feedback Louise and for your positive comments. It has been a pleasure to be involved with the letting and management of your property over the last three years and thank you for choosing to renew for a further 3 years, it is very greatly appreciated. With best wishes from all the team.

Hi Danielle, many thanks for posting a review and for your positive comments. We hope you will be very happy in your new home. Thank you for your patience with the recent shower issue. Best wishes from all of us.