Hi Paul, Many thanks for taking the time to leave feedback on your experience of letting through Northwood and for your positive comments which are very much appreciated. We hope you settle well into your new home and the wonderful amenities nearby might help a little in this process. Best wishes from all of us.

Thank you for your kind review. We love hearing when we've provided a positive experience.

Hi Louise, thank you for taking the time to post feedback Louise and for your positive comments. It has been a pleasure to be involved with the letting and management of your property over the last three years and thank you for choosing to renew for a further 3 years, it is very greatly appreciated. With best wishes from all the team.

Hi Danielle, many thanks for posting a review and for your positive comments. We hope you will be very happy in your new home. Thank you for your patience with the recent shower issue. Best wishes from all of us.

Hi Ashley, many thanks for taking the time to post some feedback and for your kind comments. We have indeed been in very unusual times it great that we have managed to help you and your family move to a new home in these unprecedented times. It is disappointing to hear that the property did not fully meet your expectations in the circumstances but we hope that you will all be very happy once you get settled in, especially once the second bedroom becomes \"Princess Pink\". With best wishes from all of us.

Hi Emma, many thanks for posting a review for us and for your positive comments. Sometimes out-going tenants do not always leave things quite we would wish but I very much hope that you have settled in well and are enjoying your new home. If you have any issues, we will be happy to help. Best wishes from all the team. Jonathan

Hello Jas, Many thanks for posting feedback and for your very positive comments. We hope you are settling in well to your new home. It was certainly a swift turnaround for you, just 5 days from putting in the application to signing the tenancy agreement. We are always keen to improve our service where possible and I would be interested to learn what we could have done better to have gained the fifth star? Please feel free to email me direct is you wish to at jonathanedwards@northwooduk.com Thank you again for taking the time to leave feedback. Best wishes from all of us.

Hello Ben, Thank you for your kind feedback. As tenants since July 2013, we were pleased to be able to help you with early re-marketing which successfully saved you around six months' rent whilst you purchased your own property recently. We hope you and the family will be very happy in your new home. I would be interested to know what you feel we could have done better to achieve the final fifth star? Please feel free to contact me direct with any comments or suggestions. Many thanks again.

Hello Tracey, thank you for taking the time to leave a review and I apologise if the experience you have had while trying to book a viewing fell way below the high standards of service that we aim to achieve for all our customers and potential customers. As owner of the business, I would be extremely grateful if you could please email me full details of what happened and when so that I can look into things and take whatever action may be appropriate. Please email me at jonathanedwards@northwoouk.com I look forward to hearing from you & my apologies again. Jonathan