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Ashtons St Albans

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

We recently purchased our first home through Ashtons and cannot recommend them more! We benefited from first class service throughout the entire process. Jennie (at the St Albans branch) was absolutely brilliant when we put the offer in, she was incredibly reassuring which was greatly appreciated as first time buyers. Louise (our Sales Progressor) was absolutely outstanding. She went above and beyond to ensure a smooth process and made sure that we were informed and kept up to date at each stage. She improved the whole process with her professional and compassionate approach. I honestly couldn’t rate her highly enough, we’re immensely grateful for her support. Strongly recommend Ashtons, especially for first time buyers!

Reply from agent

Thank you for taking the time to leave us a 5* review Annie. We pride ourselves on our personal, efficient service and ensuring the sale process is as smooth as possible for our clients, so we're absolutely delighted to hear your feedback. All the best, the Ashtons team.

5.00 /5

We've had a great experience when buying our first home with Ashtons. The team (Louise Walker in particular) has been very friendly, quick to answer any (even most silly) questions and always ready to support. The communication was always very efficient and thanks to Louise the whole process was very smooth. We definitely recommend them!

Reply from agent

We just wanted to say a huge thank you for your wonderful review Maria. We couldn't agree more that Louise is an absolute star and we're delighted to hear that her and the team were able to make your property journey as smooth and stress-free as possible. Wishing you all the very best in your new home, the Ashtons team.

5.00 /5

Absolutely delighted with my experience with Ashtons, especially Alex, who was extremely patient and kind throughout the entire experience. As a first time buyer I was completely overwhelmed with many aspects of the buying process and Alex was always very quick with his responses to my many many questions. I was pleasantly surprised to have had such a great amount of support and I will definitely be contacting Ashtons in future should I decide to purchase another home. Eternally grateful.

Reply from agent

Thank you so much for taking the time to leave your 5* review Ana, it's much appreciated. I will pass your kind words on to Alex and our team, who will be absolutely delighted, and we wish you every happiness in your new home. All the very best, the Ashtons team.

5.00 /5

We had an absolutely fantastic experience with Ashtons St Albans in securing a property to rent under time pressure. Sandy was our contact and we could not have asked for anyone more helpful, responsive, and pleasant to work with. The process was extremely efficient and took less than a week from offer to signing which we really appreciated. We would definitely use Ashtons St Albans again and have no hesitation in recommending it to others.

Reply from agent

Many thanks for taking the time to leave your review for our lettings team Andreia. We love to hear feedback from our clients and we're so pleased to hear that Sandy and the team were able to make your move journey a positive one! All the best, the Ashtons team

5.00 /5
Reply from agent

Thanks for the review Sarah

5.00 /5

Buying or Moving home is undoubtedly a stressful moment in our lives. Sometimes we wish all stars align, but that is rarely the case. I am glad to say that with my recent move, one start definitely aligned with our plan. This star was called Alexander. He was simply superb with his prompt ability to help. From scheduling viewings, to always being available and even being able to help with paperwork and documentation. I am proud to say Alexander did make our move much easier and even happier. Thanks a lot Alexander. Wishing you all the best for the future. 5* recommended.

Reply from agent

Thank you Joao for the fantastic feedback.

5.00 /5

We have dealt with many agents over the years, however, have not come across an agency quite like Ashtons. Responsive, polite, efficient, easy to deal with and, above all, a firm based on integrity, which is become a relative rarity these days, notably given the tumultuous nature of the housing market. After a timely viewing had been arranged, from an initial conversation with Liam, he guided us through our purchase, which lead to a successful offer being accepted and then throughout the process our interactions with him and his team, were completely genuine. Sam, from the progression team, again was always on-hand to chase the relevant parties involved and assisted us throughout the process until completion. An absolute delight working with Ashtons and highly recommend the agency (as a buyer and seller). Look no further.

Reply from agent

Thank you so much for your review Krishna, we pride ourselves on our integrity and attention to detail and we're delighted to hear about your positive experience working with us. Thanks for taking the time to share your experience!

5.00 /5

From start to finish, professional, efficient, honest and straight talking. This is my second year with Ashton. Jamie and young Alexander have been deailing for my rent property and they have been brilliant. They tell you what should be done, tell you when and how it will be done, and deliver. Can’t fault them.

Reply from agent

Ozlem, we are thrilled to see your positive feedback. Thank you for choosing Ashtons!

5.00 /5

I recently sold and bought a house with Ashtons and they were truly excellent from start to finish. We felt really looked after, their customer service was second to none, with such regular, friendly, helpful communication throughout. They worked really hard for us and I would 100% recommend them.

Reply from agent

Thank you so much for sharing your positive experience with us Gayle. We're thrilled to hear that you would recommend us to others and we wish you all the very best in your new home.

5.00 /5

Sandy and team were very quick and on the case. Sorted very quickly with minimum fuss which is what we all want

Reply from agent

Thank you for the great feedback Ross - we really appreciate you taking the time to share your experience with us.

Contact details
Sales Phone:

01727 819666

Opening hours

Unknown

Address

10 London Road, St Albans, Hertfordshire, AL1 1NG, South East, UK, AL1

About

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