I rent a property from overseas before I moved to the UK. I would like to thank you Jamie, Alexander and Sandy. They understand my situation and provided all kinds of assistance from online viewing to the finalization of the tenancy agreement. As a new comer, I made a lot of phone enquiries and the agents always explain to me in details patiently. I am satisfied with the excellent services provided.
It feels very strange to be writing positive reviews on estate agents, having been unimpressed by a few names in St Albans! The team were brilliant throughout all stages of my house purchase. Louise in particular was superb, constantly putting in the extra effor and liaising with vendors and solicitors to make sure that the process was all completed by the stamp duty deadline. Really impressive, and most appreciated.
Ashtons have been fantastic in finding good tenants for our rental properties. Each time, Ashtons have provided a personal and professional service. Their marketing materials, photos, descriptions and videos (even more important with Covid restrictions) are top quality. They have a good database of prospective tenants, an excellent web site and of course Rightmove. But most impressive is their ability to qualify potential tenants, select the best for viewing and providing us with a shortlist of offers from top quality, carefully matched tenants to choose from. Their service is excellent.
Jamie is professional and responsible. He helps to solve all the problems during the renting process. Jo is nice and helpful in the viewing. The place is exactly the same as the virtual tour. There is also a concierge service helping out all we need during moving. Excellent service and experience.
Handled the sale of the property I was buying, not even my estate agent but I found them super helpful, great service and post-sales team member Rebecca kept me sane through a challenging process
Very professional, complete understanding of the market and very efficient with the documentation process.
Louise Walker, the sales progressor/coordinator assigned to us, deserves 6 stars! We had several issues to overcome in our chain and she was excellent and got us to the finish line! She is experienced, effective, caring and really knows how to solve the most difficult situation - she deserves to be praised. Ashtons is very lucky to have her as she truly makes the difference.
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10 London Road, St Albans, Hertfordshire, AL1 1NG, South East, UK, AL1
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