We purchased our home via this agent and honestly, it was simply disappointing - undue stress caused by poor communication, a lack of knowledge of the property we were purchasing, and being made to feel constantly concerned and stressed, …
Quealy and Co
2 Park Road, Sittingbourne, ME10 1DR, UK, ME10
Recent reviews
A selection of reviews, highest rated first. Not every review may be shown.
As a first time buyer myself, my experience was not great with quealy & co. First we tried to purchase a house that granted may not have been quealy & co understanding at first was not even purchasable, potentially stamp duty evasion. …
F.A.O tenants: They come and inspect the property every 3 months and as a tenant they do not send you any inspection reports. Even when you email twice, asking for inspection reports and notes to be sent to you as a tenant, they do not …
Unreliable. They charge you a fee for renting then any problems you have in the property is not dealt with.
Am amazed at the lack of professionalism within the lettings agency. Agents making unfounded and rude comments about a property to the landlord, I would not recommend or trust using Quealy’s to look after your property.
We purchased via Quealy & Co and it was possibly the most stressful purchase to date - we were misinformed, and ‘supported’ (I use the term losely), by an agent who was entitled, opinionated and quite frankly, unhelpful. We were made to feel insignificant and it was simply unacceptable - key information they should have been aware of as agents, caused delays which were stressful and we we were continually made to feel as though we were the issue. Communication was poor - often having to chase for responses, and the agent dealing with our purchase would misinterpret communication, I’m not even sure how this is possible as I ensured we communicated in writing in the end, and yet it was still miscommunicated. Given our experience, I wouldn’t recommend Quealy & Co and if we ever look to move in the future, I would be cautious considering any properties on their books. The last few weeks have been so stressful, I’ve suffered migraines and I know they say moving house is one of the most stressful events in life - well with this estate agent, that is a certainty. #stress
Would give 0 stars if I could, wouldn’t recommend renting with Quealy and Co. Inspections every 3 months photos taken of your property, never feels like home. if I wasn’t still tied to a tenancy I would be moving out already. If you are renting, remember that they work for the landlord and not you, don’t trust them.
Am amazed at the lack of professionalism within the lettings agency. Agents making unfounded and rude comments about a property to the landlord, I would not recommend or trust using Quealy’s to look after your property.
We didn’t have the best experience renting off quealy and co. We were there for around 20months and if we had a problem the first response was can you fix it yourself or certain things they just wasn’t interested in. But the worst …
TERRIBLE!! Please avoid. …
About Quealy and Co
We take pride in what we do, we try very hard to do it well and give great value to our customers. We are all focused on providing a service to our customers that they value and will remember for whenever they may need us again in the future. So our clients are not numbers but real people whose custom we hold dear. We have a great team of people who have many years of experience in the industry who all live in the communities in which we work.
Website: http://www.quealy.co.uk
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