We purchased via Quealy & Co and it was possibly the most stressful purchase to date - we were misinformed, and ‘supported’ (I use the term losely), by an agent who was entitled, opinionated and quite frankly, unhelpful. We were made to feel insignificant and it was simply unacceptable - key information they should have been aware of as agents, caused delays which were stressful and we we were continually made to feel as though we were the issue. Communication was poor - often having to chase for responses, and the agent dealing with our purchase would misinterpret communication, I’m not even sure how this is possible as I ensured we communicated in writing in the end, and yet it was still miscommunicated. Given our experience, I wouldn’t recommend Quealy & Co and if we ever look to move in the future, I would be cautious considering any properties on their books. The last few weeks have been so stressful, I’ve suffered migraines and I know they say moving house is one of the most stressful events in life - well with this estate agent, that is a certainty. #stress