F.A.O tenants: They come and inspect the property every 3 months and as a tenant they do not send you any inspection reports. Even when you email twice, asking for inspection reports and notes to be sent to you as a tenant, they do not reply. How are you to know if a lettings agent is happy with how you’ve maintained the property if they do not communicate anything about it? This is causing us distress over our deposit as we don’t know how much of our hard-earned money we will get back. If you’re a tenant, please go elsewhere. Linda Matthews gave me my full deposit back when I vacated one of their properties and when the house was being sold they had me as a ‘sitting tenant.’ They also only inspected once or twice a year, not every 3 months! A landlord’s house is a tenant’s home - tenants pay an extortionate amount and have a right to live in peace without the constant disturbance! Quealy and Co (in my opinion) only care about where the money is coming from. As the landlord pays them, they do everything to benefit the landlord. Not forgetting that in order for the landlord to pay them, the tenant has to pay the landlord. We’ve always paid in full on time and been good tenants but they don’t seem to care about that. Wouldn’t recommend them to my worst enemy. Best to rent from elsewhere, if you want to feel at ease that you’ll be getting your deposit back and if you want to live a life without someone taking pictures of every room in your home, every 3 months.