Continuing to recieve spam calls from this agent. I made a review recently about the same thing and they agreed to stop calling me and delete my number if i removed it, clearly they did no such thing and continue anyway. They even use alternate numbers and withheld numbers like a proper spam outfit. Clearly very untrustworthy and not good at their business if this is a good use of their time. Just avoid, don't give them your information, plenty of better people out there.

They will cancel your viewings without letting you know so you turn up and waste your time. Useless rude staff on the phone , don’t bother with these guys to sell your properties because they won’t show up to customer viewings.

Misseling information, they are giving wrong information on service charge on property, please double check as they give wrong information, its my second time i have spot them doing same thing

Rubbish like any british letting agency. The process is always the same: 1) Advertise an overpriced "ruin" known as room or flat nowadays though edited pictures to make it look better than it is. 2)During the viewing dont forget to lie and conceal important information from the tenant. Remember they dont give a damn about you, they just want your money. 3) After the contract is secured make sure to ask for a couple of months rent in advance as a deposit. Yes people renting nowadays dont want a roof on their head. Deep down they want to vandalize your property. You got us!!! 4) Should any issues arise make sure to take a couple of weeks to reply. In the event that someone insists about a repair in the rented "ruin" make sure to use your super powers! SECTION 21 EVICTION notice. Why? Because you dared to ask for some decency in your "ruin". NOPE. You dont matter my friend. But your pocket does. 5)Make sure to deliver the final blow! Keep the whole deposit by blaming the tenant for everything that is wrong inside the "ruin". After all it your reward for your "hard work". 6) Last step. While the tenant is trying to move out make sure to harass them and stress them as much as possible. Once they are out of the "ruin" re- advertise the "ruin" BUT dont forget to list at least 200£ more expensive. After all the more its "value" increases so do the chances for it to collapse. BRAVO!

People should think twice about dealing with people as rude and disrespectful as this. They try pressure you to go through with deals even when there are huge flaws and they also hid costs from me until my solicitor found out. Well known in reading to be dodgy.

Never seen anything like this. They simply don’t respond to online enquiries or emails at all. They do pick up the phone though, say that they will call back but then never do.

Unprofessional Conduct, Poor Communication & Disrespectful Treatment I had a confirmed property viewing with Prospect Estate Agency in Reading (360 …

While the rental process itself was smooth, our experience changed once the property manager got involved. We often felt more like we were being managed on behalf of the landlord rather than supported as tenants. As this was our first time …